Customer service is the worst I ever experienced. Trying all day as a vip player to contact the manager.And the support team makes fun of you and keeping you wait .I don't recommend it
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I withdraw $1500, the casino limit per day, many times over and never had a problem. I always got my money within 24 hours. They don't have a bulshit verification process which is impossible to... Se mer
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Ich bin von Vincispin's übersichtlichen und gut gestalteten Menü überzeugt. Es gibt immer neue Spiele , reichliche Bonus Angebote und Features. Das Support Team ist schnell zur Stelle wenn Hilfe benö... Se mer
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Sehr gutes aufgebautes Casino tolle Gewinne und super nette Leute, Allerdings dauert es ewig mit der einreichung der Dokumente und die Auszahlung ist auch nicht schnell daher nur 4 Sterne. Bitte um... Se mer
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Viktig information
4,1
Bra
628 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Modifica del commento"TRUFFA"
Dopo svariati tentativi sono riuscito a richiedere il pagamento della vincita.
(È stata un'odissea). M è arrivata conferma il 30 giugno dell'approvazione del bonifico. Ad oggi nulla ancora.
Modificherò la recensione zone solo quando avrò ricevuto accredito.
COME PROMESSO AL MOMENTO DEL PAGAMENTO AVREI MODIFICATO LA MIA RECENSIONE.
HANNO REGOLARMENTE EFFETTUATO IL BONIFICO.
CONSIGLIO VIVAMENTE DI MODIFICARE E SEMPLIFICARE LE MODALITÀ DI ACCREDITO DELLE VINCITE.
6 juli 2025
Omdöme utan inbjudan
Svar från Vincispin
Ciao Ugo!
Ci dispiace che la tua esperienza sul nostro sito web non sia stata fluida come dovrebbe essere. Il nostro obiettivo è sempre quello di offrire un servizio di alta qualità.
Come indicato nei nostri Termini e Condizioni (Clausola 7.10), l'elaborazione dei prelievi può richiedere fino a 24 ore. Una volta elaborato un prelievo, possono essere necessari fino a 5 giorni lavorativi per l'accredito sul tuo conto tramite bonifico bancario.
Grazie per la comprensione.
Cordiali saluti,
Team VinciSpin
Hi my name is Wout
Hi my name is Wout. I like to play on vincispin. The support is Amazing.
6 juli 2025
Omdöme utan inbjudan
Svar från Vincispin
Hello, Wout!
We sincerely appreciate your lovely review - thank you! It’s fantastic to hear you had such a positive experience. Your support inspires us to keep striving for excellence, and we hope to welcome you back very soon!
Best wishes,
VinciSpin Team
I have had sum awesome games and wins…
I have had sum awesome games and wins on this site and had a good time every time
6 juli 2025
Omdöme utan inbjudan
Svar från Vincispin
Greetings, Marco!
Thank you so much for your heartfelt review! It’s wonderful to know you had a great experience. Your support encourages us to keep getting better, and we’re excited to welcome you back soon for another fantastic time!
Best,
VinciSpin Team
Very nice good
5 juli 2025
Omdöme utan inbjudan
Svar från Vincispin
Hello!
Your kind review truly brightened our day - thank you so much! We’re thrilled to hear you had a wonderful experience. Your support means the world to us and motivates us to keep improving. We look forward to welcoming you back soon for another fantastic visit!
Best regards,
VinciSpin Team
Not bad but the bonus availability…
Not bad but the bonus availability rules are not super clean if you don’t ask an agent
4 juli 2025
Omdöme utan inbjudan
Svar från Vincispin
Hello, Regis!
Thank you for your kind review. We’re thrilled to know you had a wonderful experience. Your support is invaluable, and it motivates us to continue improving. We look forward to seeing you again soon for another fantastic visit!
Best wishes,
VinciSpin Team
Svar från Vincispin
Bonjour, Wiss!
Nous vous remercions sincèrement pour votre excellent avis ; il nous a vraiment illuminés ! Savoir que vous avez vécu une expérience aussi positive nous encourage à continuer d'améliorer notre service. Nous sommes ravis de vous accueillir à nouveau prochainement pour une autre excellente expérience !
Cordialement,
L'équipe VinciSpin
Nu e bun de nimic
Nu e bun de nimic nu-ți încasează câștigul în balanța de multe ori și dacă vorbești cu băieți de la suport la început spun ca durează 2 , 3 ore și te zile și nu se întâmplă nimic
1 juli 2025
Omdöme utan inbjudan
Svar från Vincispin
Hi Gaie,
Please note that cash outs are usually processed quite quickly, often within a few hours, but can take up to 5 business days. While we approve withdrawals promptly, the payment provider may require up to 5 business days to complete the transaction. Please note that weekends and holidays are not included in this timeframe.
If you need further assistance, please send us an email with the subject “Trustpilot,” as we’re eager to help and clarify any concerns.
Best regards,
Vincispin Team
Svar från Vincispin
Olá, David!
Agradecemos imensamente suas gentis palavras! É incrível saber que você teve uma visita tão positiva conosco. Seu feedback nos motiva a continuar melhorando e oferecendo o melhor serviço possível. Mal podemos esperar para recebê-lo de volta em breve!
Atenciosamente,
Equipe VinciSpin
Bonjour ,
Bonjour ,
C’est un véritable jeu avec des bonus , des tours gratuits…
J’aime trop, je passe mon temps à jouer c’est vraiment une agréable expérience
Merci à vous
3 juli 2025
Omdöme utan inbjudan
Svar från Vincispin
Bonjour, Gunasekaram!
Votre avis nous touche beaucoup ! Nous sommes ravis que votre expérience ait été excellente. Votre soutien nous motive chaque jour à améliorer nos services. Nous espérons vous accueillir à nouveau prochainement pour des moments inoubliables !
Cordialement,
L'équipe VinciSpin
good vincspi.com goood bonus
2 juli 2025
Omdöme utan inbjudan
Svar från Vincispin
Hello, Erazem!
We’re truly grateful for your amazing review! It’s a joy to know you had a great time with us. Your encouragement drives us to keep enhancing our service. We look forward to having you back soon!
Best regards,
VinciSpin Team
Svar från Vincispin
Olá, Jose!
Agradecemos o seu feedback tão especial! É incrivelmente gratificante saber que você gostou da sua experiência. Seu apoio contínuo nos inspira a seguir em frente. Mal podemos esperar para recebê-lo novamente!
Atenciosamente,
Equipe VinciSpin
Svar från Vincispin
Hallo, Neda!
Wir freuen uns riesig über Ihre tolle Bewertung! Zu wissen, dass Sie so eine tolle Zeit bei uns hatten, ist all unsere Mühe wert. Ihre Unterstützung motiviert uns täglich und wir hoffen, Sie bald wiederzusehen!
Mit freundlichen Grüßen,
VinciSpin-Team
Super casino en ligne
1 juli 2025
Omdöme utan inbjudan
Svar från Vincispin
Bonjour, Anais!
Votre avis a illuminé notre journée ! Merci beaucoup ! Nous sommes ravis que vous ayez vécu une expérience aussi formidable. Votre soutien est précieux pour nous et nous encourage à continuer à nous améliorer. Au plaisir de vous accueillir à nouveau prochainement pour une autre visite fantastique !
Cordialement,
L'équipe VinciSpin
I am writing this to commend this Casino for their great work …
I am writing this to commend this casino for their prompt investigation into a lost $ deposit they answered my email in a timely and professional way and had recovered my lost investment quickly and without any fuss I was at 1st a little frustrated but I need not have worried as I was returned my $ in a very short time so thankyou Vincispin Casino I look forward to many more investments with you in the future yours sincerely Tony Wade a very happy customer
30 juni 2025
Omdöme utan inbjudan
Svar från Vincispin
Dear Tony,
Thank you for your thoughtful review. We are delighted to hear you had a positive experience. Your continued support motivates us to keep improving. We eagerly await the opportunity to welcome you back soon.
Best regards,
VinciSpin Team
Game play
It is okay. Yes some of the payouts are crap, once they have you hooked. I did great with my initial playing amount on the Wild Cash game. But any subsequent deposits for playing have been nothing. I did cash out the first time with $428.
27 juni 2025
Omdöme utan inbjudan
Svar från Vincispin
Hello, Andrea!
Thank you for your feedback. We truly appreciate it. We always strive to provide top-quality service and improve wherever possible.
Please be assured that the games on our platform are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means. We strongly encourage responsible gaming and advise you to play within your means.
Best regards,
VinciSpin Team
Totally fake
Totally fake. I can't withdraw my own amount. Its scam and fraud.
Dont make deposit and don't make registration with this app.
29 juni 2025
Omdöme utan inbjudan
Svar från Vincispin
Hello, Waqar!
We’re sorry that your experience on our website wasn’t as smooth as it should be. We always aim to provide top-quality service and welcome the chance to assist you. Feel free to reach out to support@vincispin.com with "Trustpilot" in the subject line, and we’ll be happy to help.
Best regards,
VinciSpin Team
good experience
29 juni 2025
Omdöme utan inbjudan
Svar från Vincispin
Hey there!
Thanks so much for your wonderful review! We’re so happy you enjoyed your time with us. Your support means a lot and inspires us to keep raising the bar. Can’t wait to see you again soon for another great experience!
Best regards,
VinciSpin Team
Ich verstehe nicht warum braucht man so…
Ich verstehe nicht warum braucht man so viele sachen wie z.B kreditkarten vorne hinten , E -walllet (für ein Auszahlung) ich will wissen ob jemand hat Auszahlung gemacht und ob ist alles gut und glaubt ihr das.
29 juni 2025
Omdöme utan inbjudan
Svar från Vincispin
Hallo Edmond,
Bitte beachten Sie, dass die Überprüfung ein wichtiger Teil unseres Prozesses ist, und wir bemühen uns, diese gründlich durchzuführen. Da Sie in Ihrer Nachricht keine Angaben machen und wir Ihre E-Mail nicht sehen können, können wir uns nicht sicher sein, wie die Situation aussieht. Normalerweise dauert die Überprüfung länger, wenn Spieler falsche oder unvollständige Dokumente einreichen, was den Prozess verlängert.
Wir sind für Sie da und würden uns freuen, Ihre Fragen oder Bedenken zu beantworten.
Wenn Sie weitere Hilfe benötigen, senden Sie uns bitte eine E-Mail mit dem Betreff „Trustpilot“, da wir Sie gerne unterstützen und alle Fragen klären möchten.
Mit freundlichen Grüßen,
Vincispin Team
Vinci is a great casino
Vinci is a great casino. The payout is fast and the support is just amazing. I like it.
28 juni 2025
Omdöme utan inbjudan
Svar från Vincispin
Hello, Thorben!
Thank you so much for your wonderful review! We’re absolutely thrilled to know you had such a positive experience. Your support means everything to us and motivates our team to continue striving for excellence. We look forward to welcoming you back soon for another fantastic visit!
Best regards,
VinciSpin Team
Fregatura assoluta
Fregatura assoluta, si deposita solo, non ti lasciano prelevare...rifiutano sempre i documenti con scuse assurde!!! Un truffa al 100% ....io dopo un mese di tentativi a vuotosono ricorso alle autorita', non giocate!!!!!!
27 juni 2025
Omdöme utan inbjudan
Svar från Vincispin
Ciao, Luciano!
Ci dispiace che la tua esperienza sul nostro sito web non sia stata fluida come dovrebbe essere.
Comprendiamo che il processo di verifica potrebbe non essere dei più comodi e richiedere del tempo, ma è un passaggio necessario sulla nostra piattaforma. Come indicato nei nostri Termini e Condizioni (Clausola 7.4), ci riserviamo il diritto di richiedere documenti di identità e verificare i metodi di deposito e prelievo.
Ti assicuriamo che tutti i dati vengono trattati con il massimo livello di sicurezza e riservatezza.
In linea con le nostre politiche, i prelievi possono essere elaborati solo dopo aver completato con successo la verifica. Registrandoti sul nostro sito web, dichiari di aver letto e accettato i nostri Termini e Condizioni.
Ci scusiamo per qualsiasi inconveniente che il processo di verifica possa causare, ma ti preghiamo di comprendere che aderiamo rigorosamente alle nostre regole e politiche consolidate per garantire un ambiente di gioco sicuro ed equo per tutti gli utenti.
Miriamo sempre a fornire un servizio di alta qualità e saremo lieti di assisterti. Non esitare a contattarci all'indirizzo support@vincispin.com con "Trustpilot" nell'oggetto: saremo lieti di aiutarti. Cordiali saluti,
Team VinciSpin
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.