Dekorspace.com Omdömen 142

Horrible experience. Shipment damaged during delivery but seller didn’t bother to respond to call/emails for replacement. Felt cheated, will suggest people to avoid this company.

I ordered an item from Vibecrafts, but the print quality was faulty right out of the box. Contacted their WhatsApp support team immediately – zero response. Followed up with an email, and it’s been 3 weeks with no reply, no return process started, nothing. Complete waste of time and money. Do NOT buy from here – not recommended at all! No Retrun, Zero Support

Absolute fraud company, no one replies on mail. Same repeated "Sorry for inconvenience" message on WhatsApp. Bought a paint and a marble table, the table stand/frame is faulty and it keeps failing at one side. And looking at the message thread, other people are in same boat. What a shit show, never gonna buy again from this website.

Worst website and customer service. Ordered a mirror cabinet. When we received, I prepared an unboxing video. The item was found to be damaged and I shared the unboxing video along with the images of the damaged product. They have a standard answer of provide us more images. When the provided image is showing the damage, not sure what more images will do. These guys are fraud. Their whatapps supportt number is never reachable, no one picks it up. Before purchasing as well I landed on their trustpilot review and still thought of giving them a chance. Their product looks nowhere close to what they show in their images. Completely making you a fool. Their website should be banned and they should be thrown up of business. Bunch of thieves.

IT S VERY WORST EXPERINCE THEY SHOW SOMW PRODUCT AND SEND SOME OTHER PRODUCT.AND CUSTOMER SERVICE IS B=VERY VERY VERY BAD SINCE FROM A MONTH THEY RAE NOT ABLE TO RESILVE THE EXCHANGE THE PRODUCT,I FEEL ITS BIG SCAM COMPANY.

I recieved a complete Wrong Product than what I had ordered.Tgere is A number mentioned in Help page for which they are unresponsive and Mail too are not answered This is Pathetic.The frame is just a Print out and i have paid 2.6K ..They are literally looting and Fooling People Pls don't buy from here.Fake Products fake website fake quality.

Total scamsters. Defective products. Not at all like in the pics they show. Doesn’t care. Government should ban such online sales. They continue cheating and stealing from people.

Great photographs and videos, but the products are absolutely terrible, and worse, they would burn you out with automated customer responses for months until you give up. I placed my first order on their website for ₹3,800 for a painting and a clock. The painting was delivered broken and the clock didn't work.

Big Fraud company Vibecraft

Registered grievance against Vibecraft for delivering defective furniture products and failing to resolve the issue or process a refund despite repeated follow-ups.

Grievance Number: 8537142

Product details:
• Product: Vibecraft Marble Tables (Small and Big)
• Purchase mode: Online
• Issue raised: Defective products delivered
• Duration since complaint: Over 20 days with no resolution

Both the small and big tables are defective. I have shared screenshots and videos, which clearly show the poor quality and defects.

Issues with the products:

1. There is a large gap between the marble top and the base, showing very poor finishing.
2. The table base is unstable and keeps moving.
3. The marble top is not fixed to the base, making it unsafe and risky to use.
4. The base color has come off, clearly indicating poor workmanship.
5. Overall quality is not worth the amount paid and does not match what was advertised.

I had already informed Vibecraft that I want to return the entire product and receive a full refund, as both tables are defective. However, despite continuous follow-ups, there has been no resolution for the last 20 days, which has caused significant inconvenience and frustration.

It has been almost three months since I requested a return for a poor-quality product. There has been no pickup and no refund, only repeated excuses and false assurances. This experience feels like dealing with a fraud website. Once they take your money, there is no accountability or resolution. I strongly advise everyone not to buy from this website.

I have ordered a 18inch quality marble and they sent a 16inches tile marble and there customer service is pathetic as they are not calling since 15days that i have raised a request..they are just messaging over whats app ....Firstly, they have sent a wrong product and then testing customers patience by not providing them solution after so many follow ups...today while I am providing my review it's almost 15days of not having any solution for the wrongs they had done.

My order number ODVC2421844465 was delivered yesterday & to my shock the console is made from low quality materials, has cheap finishes and is significantly differing from the website photos. The whole console is wobbly because the base is made from some hollow material unlike the base shown in the image, besides the drawers have no knobs. What's even shocking is the customer care number also does not exist and gets connected to some wrong number. FRAUD COMPANY. PLS DO NOT BUY

This brand has been an absolute nightmare from start to finish. The product quality is terrible and looks nothing like what was advertised. It feels cheap, poorly made, and completely misleading. What’s even more infuriating is the total silence from their side—countless calls, WhatsApp messages, and follow-ups, yet not a single response. Once they take your money, they vanish. There is zero customer support, zero responsibility, and zero respect for customers. This kind of behavior is not just unprofessional, it’s outright dishonest. I genuinely feel cheated and regret trusting this brand. Save yourself the frustration, stress, and loss of money—do not buy from them. Hands down the worst and most careless brand experience I’ve ever had.

Damaged Product & No Response from Customer Support.
I regret ordering from Vibecrafts. The drink table delivered to me was damaged, poorly finished, and completely unstable. The marble top does not fit the frame at all. Despite emails and WhatsApp messages, there has been zero response from their team. No accountability and no after-sales support. Please think twice before ordering from Vibecrafts.

Upon receiving the product, I was extremely disappointed with its condition and quality.
1. Sub-standard quality:
The overall finish and material quality are far below what was advertised on your website.
2.
The painting is not secured properly to the frame and keeps moving even with normal fan airflow. This clearly indicates poor workmanship and makes the product unusable.

This product does not meet basic quality standards and is unfit for use or display.

Product delivered was damaged . I have been following up since 2 months . They keep saying they have escalated our concern and this is not the experience they would want us to have but do nothing about the issue .

It is a fraud company. Every one who got cheated by these fraudsters should do police complaimt and file chargeback

Wrong supply, refused even to replace. Really shamefull customer support. Will not purchase in future.

They need to be sued for the faulty damaged products they deliver & for the automated responses.. Wasted a lot of money on them & extremely disappointed

I purchased a 2ft by 4ft Seven Horses painting. First of all I received a totally different painting than what I had ordered, different design. Then Vibecrafts refused to take it back and refund, citing they do not guarantee quality or exact same design. I was surprised to hear that they do not guarantee quality so what do they charge for? Very very poor customer service.
Never ever buy from Vibecrafts.com