I contacted via instagram as was having an issue with my lovely boots I bought in March. I was absolutely blown away with the customer service and received my new boots in a few days. Thank you so muc... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I contacted via instagram as was having an issue with my lovely boots I bought in March. I was absolutely blown away with the customer service and received my new boots in a few days. Thank you so muc... Se mer
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I ordered the Bram boots in size 7. I am normally 6.5, very narrow fitting. The boots arrived quickly, and I love the style and quality of them, but unfortunately they are too small on the foot; a ver... Se mer
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Such stylish boots and comfortable! Its been hard finding vegan formal boots but these are perfect. I bought them as a present for my partner and he loves them. Super fast delivery which is alwa... Se mer
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Absolutely love my vegan pewter sandals. Great design and very comfortable from day one, no wearing in. Ordering and delivery were easy and very quick. Great value for money. Over the moon, will d... Se mer
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We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.
Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great quality shoes really impressed and a good price compared to alternatives.

Svar från V.GAN
I love these sandals! They are incredibly comfortable. They arrived earlier than expected and they are beautiful to look at. Ethics and aesthetics in wonderful combination.

Svar från V.GAN
Lovely Espadrilles, great fit, price, and delivery!

Svar från V.GAN
My first time ordering from V.GAN and I am really pleased with the Stem Leisure Trainers. They are so comfortable and look great. I also ordered a formal belt which is really good quality. Couldn’t be happier with my purchases. Would definitely order from V.GAN again.

Svar från V.GAN
Love my new espadrilles and matching Hazel tote bag from V.gan. They look so good and go with everything. The sandals are way more comfortable than I was expecting, so now I'm eying the cork wedges for my next purchase.

Svar från V.GAN
Hard finding nice vegan suede shoes and especially ones that don’t appear cheap looking but these fit the bill. Bought for a wedding but looking forward to wearing all over.

Svar från V.GAN
Schnelle Lieferung nach Deutschland, sehr gute Qualität

Svar från V.GAN
Love these sandals and really helpful team when I got in touch with customer service for a bit more info to help me make my choice.

Svar från V.GAN
Not great. The hiking boots I'd saved up for were no where near true to size and the size I needed is not being re stocked.

Svar från V.GAN
Beautiful shoes, sturdily made. Easy to order and quickly delivered. Really happy with my purchase

Svar från V.GAN
Product as described and good quality, comfortable fit, speedy delivery.

Svar från V.GAN
Good Quality, fast shipping to germany!
Würde es jedem empfehlen :))

Svar från V.GAN
Both pairs of sandals that I ordered exceeded my expectations. I'm very happy. I liked the no plastic packaging and also the information about V.GAN and that it is PETA approved. A very positive experience throughout.

Svar från V.GAN
The sandals fit perfectly - I have wide feet so it was a joy to find they are so comfy.

Svar från V.GAN
Great product delivered on time. Returns dealt with promptly.

Svar från V.GAN
Great shoes, very reasonable price, and amazingly quick delivery. Thank you!

Svar från V.GAN
Brilliant product and excellent delivery!

Svar från V.GAN
These are the most comfortable and beautiful shoes I’ve had for a long time, and I’m getting so many compliments too. They truly surpassed expectations.

Svar från V.GAN
Bought two pairs of sandals that cost €104 recently. The total price came to €149 which means it cost €45 to post them to Ireland. The ankle strap on one pair of the sandals (Dragon Espadrillles) was so short it wouldn’t go around my ankle let alone tie. I'm a normal weight with slim ankles. Another reviewer online had commented on this same problem with these sandals. I need to return them but Sharmane, Customer Service Manager with V.GAN, is refusing to pay the postage saying it isn’t a faulty product when it obviously is. They expect me to pay even more than the €45 postage already paid to send them back!!! The law is against them. With this diabolical customer service attitude they don’t deserve repeat business. Furthermore, I was invited to leave a review by email on these sandals and when I submitted it, it didn’t go live on their website which means they only allow reviews they want on their site. That speaks volumes! Their products should speak for themselves instead of them trying to control the narrative.
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