Vethomecerts Omdömen 7

TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

7 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Exceptional service

Exceptional service.
Process of filling out online forms was straightforward, when my vet has sent rabies record the company acted very promptly sending the details of payment to book an appointment. I have contacted them a couple of times and responses were very fast and very helpful.
Unlucky for me trains were cancelled when going to meet the vet to collect the AHC, I had to take the bus which with rush hour and no trains took twice as long as usual. I have texted the vet to say I won't be able to make it on time and I was very stressed. The vet has met me at different location closer to where I got off the bus and she was so understanding.
I cannot recommend this service enough especially that you pay fraction of the price you would pay at your vet surgery.
I am travelling tomorrow and feel confident everything is in order for my dog to cross the border with me.
Thank you so much.

29 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend - stress free exceptional service

Very easy process. Cost £99 Saving £150 compared to Veterinary practice. Quick response time. Filled out the application form online. Prompt email response from Liam (local vet) with info required. Emailed my vet to request an email confirming my dog's health record to be sent to local vet, confirming vaccinations. Requested an appointment to scan the dog for microchip & sign AHC. Appointment was confirmed following payment. Local vet in Weston Super Mare. You will be sent a what3words link to a public car park, Either download what3words app or open link via google maps.
Liam was very friendly & professional, he arrived on time, he was very helpful & explained the process fully & what we were required to do on exiting & re-entering the UK. I would definitely use this service again & would recommend Liam. This is much less stressful & easier than having to drive to a vets practice nr the port, ensuring you arrive before they close & finding a parking space for your motorhome or car. Thoroughly recommend this service

1 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was very apprehensive about using vet…

I was very apprehensive about using vet home certs as i normally go through my vet , which this time was quoted £230 .
I filled out the relevant form on line i had to forward medical records which my vet was more than happy to do so , we then was given an appointment and a location pick up point this was located on a road in a town not far from me , at this point i was still very anxious as we was travelling in 2 days time.
We arrived at the location and Nicola a qualified vet was there to greet us who then scanned our dog’s microchip and went through the paperwork before we signed.
The whole process went smoothly i would highly recommend and definitely will be using this company in the near future.

22 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous service

Fabulous service. I was a little nervous using an online vet and meeting up in a pre arranged meeting place but the process could not be simpler. I just followed the instructions and met Miriam as arranged. I received a text message confirming the appointment which gave me added peace of mind.
My AHC was checked alongside my dogs microchip at Portsmouth and everything was in order. Miriam explained the home journey process and noted down where the worming tablet had to be recorded too.
I would definitely recommend this service. Not only was it easy to use but also a fraction of the cost compared to visiting a vet practice.
Thank you Miriam and Vethomecerts.co.uk

13 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

All as advertised - great service, no surprises

Everything went as described, really smooth and pleasant experience. Indeed costed £99 which saved me about £200, got our time and place to meet the vet who was super kind, explained everything and gave the paperwork. We travelled already and everything was ok at the crossing. Will use this company again for sure

29 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Waste of time

I started the process of applying for an Animal Health Certificate (AHC) 12 days ahead of our travel date, following their advice that an AHC is only valid if done 10 days before travel. Vets Home Certs offered me an appointment for the day before departure — which felt far too last-minute. When I asked for an earlier appointment (in case of any issues needing correction), I was told this would be considered an "urgent request" and would cost double (£199). This felt unreasonable given the notice I had already given.

Throughout the process, my reasonable concerns were met with rigid and unhelpful responses. I had already invested time and effort completing their preliminary steps, only to be left feeling dismissed and unsupported. Ultimately, this experience was frustrating and a complete waste of time. I would not recommend using this service.

25 juni 2025
Omdöme utan inbjudan
Logotyp för Vethomecerts

Svar från Vethomecerts

Hi,
Your concerns were only raised within the last 2 hours (presumably this is what you mean by throughout the process), to fully address all your points and give context to other readers, I have explained the situation below:

Our advice as stated multiple times on the website is to request an appointment 4-6 weeks in advance. It is true that the AHC is only valid for 10 days after it is issued therefore the appointment needs to be arranged within the 10 days before you travel however this does not prevent appointment requests being made much earlier especially in the busy summer holiday period.

The appointment was provisionally offered to you the day after you submitted a request (4 days ago) - however it is not possible to confirm an appointment until we have all the required information. This information was only sent to us from your vets last night out of hours. We have no control over how long it takes you or your vets to send us the required information.

This morning we sent the invoice to confirm the previously discussed appointment for a standard AHC and this was the first time you raised any potential issue with the appointment time (which fitted within your initial stated availability).

It is true that if we have less than 7 days in which to generate an AHC this would be classed as urgent however in your case even if we wanted to offer an urgent AHC this would not be possible as the vet is away in the earlier dates.

Therefore I do not see how we could have done anything else in your case. Our team feels similar sentiments to you in that we have done all the work (while working within your stated availability to offer such cost effective AHCs), even accelerating your request, as you intiated sourcing the required travel documents very close to your travel date but ultimately it has been a waste of our time.

A benefit has been you highlighting this trustpilot account which we didnt know existed - so would direct prospective clients to our google reviews.

Betygsatt 5 av 5 stjärnor

Highly Recommended

Great service and so much cheaper than my local vet. We travelled with our two dogs to France on 24th March and the paperwork was all correct and we had no problems whatsoever. I wouldn’t hesitate to recommend this service.

24 mars 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer