Purchased my first bike from Vertu Honda Stockton store. Absolutely love the bike and the service was top quality. Curtis was really helpful and brilliant throughout the purchase of my bike! Everythin... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Se mer
Företaget har svarat
Josh from the Rotherham Vertu BMW Motorrad team was standing out for me. There was no hard sell and all questions answered if not known would go away and ask. My new bike is amazing and I will be goin... Se mer
I just wanted to say thank you for the outstanding service you've provided throughout the purchase of my new motorcycle. From start to finish, you've been incredibly professional, helpful, and... Se mer
Företaget har svarat
Företagsinformation
Om vertumotorcycles.com
Skrivet av företaget
At Vertu Motorcycles we have a fantastic selection of quality new and used motorcycles for sale from some of the world’s leading bike manufacturers.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Kontaktuppgifter
4,8
Utmärkt
276 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Salesman Dave was most helpful
Salesman Dave was most helpful, informative and knowledgeable throughout the whole process buying my new Honda motorcycle. Would highly recommend both Dave and his team for a smooth and effortless deal.
25 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Good afternoon Ian,
Thank you for your feedback. It’s great to hear Dave provided such helpful, clear and knowledgeable support throughout your purchase, making everything feel smooth and straightforward. Your recommendation is really appreciated.
Kind regards,
Dean
Quick easy and smooth purchase of a 2nd…
Quick easy and smooth purchase of a 2nd hand bike through autotrader. Luke was a pleasure to deal with and made the first time experience of buying a bike without seeing it never mind sitting on it. Love my new bike and gave a fair trade in on my old bike.
27 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Good afternoon Simon,
Thank you for sharing your experience. It’s great to hear Luke made the whole process quick, smooth, and reassuring, especially when buying a bike without seeing it first. We’re really pleased you’re happy with your new bike and that you felt the trade-in offer was fair.
Kind regards,
Dean
What a lovely Dealership
What a lovely Dealership, just wish it was nearer. I live 200 miles away! Everything was arranged over the phone, just got a little confusing when messages changed from Text to Whats App but not really a problem. Lewis and Tom were great, and the delightful young lady on reception was ever so helpful
26 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Thank you so much for your kind words! We are so happy to hear that Lewis & Tom were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Jonny was a superstar from the moment I…
Jonny was a superstar from the moment I walked in to the show room he made the whole process a dream from the test ride to ordering the fantastic bike. Only the day I picked up the bike Barrie was also amazing and due to a communication breakdown from Rebecca he was put on the spot as I was told to be there at 10am from Rebecca but he was told 3pm .. a bit frustrating for not just me but Barrie .. but in the end all was good and I rode the machine home then went on holiday and can’t wait to get back and get out for a nice ride (hope the weather continues) thanks BMW
23 maj 2026
Omdöme utan inbjudan
Peace of mind on my R1300GS
I bought a BMW R1300GS in December with 1700 miles on the clock from another BMW dealer close to where I live. I was on my 1st tour of the north east and an amber oil warning light came on during the ride. I followed the instructions on the screen and checked the oil level, which was fine and carried on with my journey, however the caption came on again. Being over 200 mile from my own BMW dealer I needed confidence in my bike to carry on with my trip. I contacted BMW Motorrad Sunderland and asked for advice. David Thompson (Serivce Manager) was a great help, they took my bike from me ran a diagnostic check on the bike. The result was an intermittent fault on a sensor, they advised me to return to my local dealer when I returned home. I carried on with my trip and I have since returned home safely, although the caption came on a few more times. A special mention must go to Jonny Bland, David Thompson and of course the service technicians (names unknown) for all their help.
20 maj 2026
Omdöme utan inbjudan
Excellent service
Excellent service - Lovely people - responsive and attentive
21 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Easy to deal with
Easy to deal with, Tom was very helpful and knowledgeable. A straightforward experience
21 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Visited Vertu Honda Stockton.
Visited Vertu Honda Stockton.
Excellent experience.
Kenn, Michael and all of the staff are great to deal with.
Very knowledgeable about the bike they have in.
Nothing is too much problem for them.
I would highly recommend them.
18 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Good afternoon Bill,
Thank you for your fantastic feedback. It’s great to hear you had such an excellent experience and found the team knowledgeable, approachable, and so easy to deal with. We’re really pleased everything went smoothly and that you’d recommend the team to others.
Kind regards,
Dean
Excellent customer care from Michael at…
Excellent customer care from Michael at the Stockton branch
He even detailed a safe route home using back lanes as I hadn't rode a motorcycle for 20 years
15 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Hi there,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you received such excellent customer care at Vertu Honda Bikes Stockton.
It’s wonderful to know that Michael went above and beyond to support you, especially by planning a safe and comfortable route home after your first ride in 20 years. That level of thoughtfulness and care really reflects the experience we aim to provide.
Your kind feedback will mean a great deal to Michael and the team. Thank you again for choosing Vertu Motorcycles, and we hope you enjoy every mile ahead.
Kind regards,
Liza.
There are few buying experiences like this anymore!
Having purchased 20 motorbikes over over 30 years, I thought it was about time I got a 21st! I visited a few dealerships with some awful customer service and then, having never had a Honda -ever- during my many years of riding- I visited the a Honda Vertu dealership in Grantham. Oh my word! Hands down this has been THE best motorbike buying experience ever! By miles!
Adam introduced himself after a few minutes of me browsing. Without any hassle or stalking, he allowed me time and space to look at the great selection of bikes. He happily offered to take bikes from their parked positions to allow me to sit on each one. His knowledge of the stock was second to none in terms of depth of specs and history! Absolutely brilliant and this gave me even more confidence in the potential of buying a Honda. I found a CB1000R which ticked every box I had expected in a bike. I was looking for a new riding position from my usual sports bikes, but with great power, handling and reputation! The bike was absolutely spotless! I thought it was brand new before Adam told me its age and mileage! Anyway, that was that! Bike bought, the deal was amazing and the bike is just fantastic! I am so very pleased with it and my purchase.
Thank you Adam, truly the most perfect salesmanship with the added bonus of such brilliant knowledge of the bikes. The admin was slick and seamless, much of it electronic. I selected a pickup day and time. On arrival the bike had been prepared and was ready (inside away from any chance of anyone sitting in it or it catching a rain cloud!).
The handover was detailed and at a pace which was perfect.
I have already received the ownership documents via DVLA 2 working days after riding the bike home!
The bike is just amazing! A-Mazing! Love it.
Thank you Vertu, thank you Adam! Such a great experience, my wife is already looking to buy her next bike from this dealership!
11 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Hi Andy
Thank you so much for taking the time to share such an incredible and detailed review — it truly means a huge amount to us.
We’re absolutely delighted to hear that, after so many years and experiences with different dealerships, your visit to Vertu Honda Grantham stood out as the best motorbike buying experience you’ve ever had. That is fantastic to read.
It’s brilliant to know that Adam’s approach made such a difference — giving you the time and space to browse, offering help when needed, and backing it all up with such impressive product knowledge. Being able to try different bikes comfortably and confidently is so important, and it’s great to hear he supported you perfectly in finding the right one.
What a fantastic choice with the CB1000R — it sounds like it ticks every box for you, and we love hearing how impressed you were with its condition. From the deal itself to the preparation, smooth admin process, and detailed handover, it’s wonderful to know everything came together exactly as it should.
We’re also thrilled to hear how quickly everything followed through after collection, right down to receiving your ownership documents — and, most importantly, that you’re loving the bike… A‑Mazing indeed!
Your kind words about Adam’s “perfect salesmanship” and knowledge will mean a great deal to him, and it’s fantastic to hear your wife is already considering her next bike with the team too!
Thank you again for such a glowing recommendation — we truly appreciate it and wish you many safe and enjoyable rides ahead.
Kind regards
Dawn
Staff are very helpful and…
Staff are very helpful and knowledgeable, and the product is the best!
16 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Hi Daniel
Thank you for your lovely feedback. We're delighted to hear that you found the staff so helpful and knowledgeable, and that you’re pleased with the product too — that’s exactly what we strive to deliver.
Your kind words are truly appreciated.
Kind regards
Dawn
Everything was sorted for when I got…
Everything was sorted for when I got there Dave was very helpful sent a good video before I went to pick up my new to me bike and made sure I was happy with everything before I left for home
15 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Thank you for sharing your experience. It’s great to hear that everything was organised ahead of your arrival and that Dave took the time to send a helpful video beforehand. Knowing he made sure you were completely happy with your new bike before you set off home really shows his commitment to good service. He’ll be pleased to know his efforts made a difference.
Many thanks,
Chloe
Outstanding customer care
Outstanding customer care
From ducati sunderland
Picked up from my hotel in the morning
My bike was prepared and fully fueled for my journey home
Everyone I spoke to at the dealership were extremely helpful and professional especially Steve
Cheers all
14 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Hi Ricky,
Thank you for your fantastic 5-star review! We’re delighted to hear about your outstanding experience with the team at Ducati Sunderland.
It’s great to know that everything was well organised for you, from being picked up to having your bike fully prepared and fuelled for your journey home. We’re especially pleased to hear that Steve and the team provided such helpful and professional service throughout.
We really appreciate you taking the time to share your experience—your kind feedback means a lot to the team.
Kind regards,
Kerry
Helpful as ever in the changing of my…
Helpful as ever in the changing of my bike, as I bought a r1300gsa but struggled with the height, so after only 5 weeks I ask to change to the r1300gs
Barry Silverthorne again worked it all out for me and everyone at BMW Motorad Sunderland enabled me to change over in 2 days
Great service as ever.
15 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Hi Alan,
Thank you for your fantastic 5-star review! We’re delighted to hear that the team at BMW Motorrad Sunderland were able to support you so efficiently with your change of bike.
It’s great to know that Barry and the team made the process smooth and quick, ensuring you were able to swap over to the right bike for you in such a short time. We’ll be sure to pass on your kind feedback to Barry and the wider team—they’ll really appreciate it.
Thank you for your continued support, and we hope you’re enjoying your new bike!
Kind regards,
Kerry
I’ve used vertu twice now and both…
I’ve used vertu twice now and both times the service has been great. My recent part exchange for a Honda Forza was really smooth and found Adam to be helpful, friendly and very good.
I’d recommend Honda vertu Grantham.
Thank you.
15 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Hi there,
Thank you for your fantastic 5-star review! We’re delighted to hear that you’ve had great experiences with us on both occasions.
It’s especially pleasing to know that your recent part exchange for your Honda Forza was smooth, and that Adam provided such a helpful and friendly service. Your recommendation really means a lot to the team.
We truly appreciate you taking the time to share your feedback—enjoy your new bike!
Kind regards,
Kerry
Excellent service
Excellent service, friendly & professional including delivery
13 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Hi John,
Thank you for your fantastic 5-star review! We’re delighted to hear you received excellent service from the team at Vertu BMW Motorrad Shipley.
It’s great to know that everything was friendly, professional and included a smooth delivery experience. Your kind feedback is really appreciated and will mean a lot to the team.
Thank you for taking the time to share your experience.
Kind regards,
Kerry
The team at Honda were fantastic from…
The team at Honda were fantastic from the moment I walked in the door. Adam was helpfully and knowledgeable and helped me find the perfect bike.
7 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Good afternoon Jonny,
Thank you for your review. It’s great to hear the team made such a positive impression from the moment you arrived, and that Adam’s helpful and knowledgeable approach helped you find the perfect bike.
Kind regards,
Dean
Brilliant service from start to finish…
Brilliant service from start to finish mr Steven brown couldn’t do enough for me would highly recommend love my bmw r 1250 te exclusive
9 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Good afternoon Geoffrey,
Thank you for your review. It’s fantastic to hear you received brilliant service from start to finish and that Steven went above and beyond to support you. We’re delighted you love your BMW R 1250 TE Exclusive — it sounds like a great choice.
Kind regards,
Dean
Great buying experience
What a great experience buying a bike from Vertu Honda, Stockton. The service and attention from my initial enquiry to collecting the bike was second to none. Kenn and Chris were friendly, helpful and supportive throughout the process. I had spotted the bike I wanted, and I was able to specify a couple of additional requirements, which were addressed to my total satisfaction. I had to travel over two hours to collect the bike, so everything needed to be just right when I got there. I was absolutely satisfied with the whole buying experience and would wholeheartedly recommend buying your new or used bike from these guys. Oh, and to top it off, I collected the bike on 'free butty' day!
9 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Good afternoon,
Thank you for your fantastic review. It’s great to hear that your experience was so positive from initial enquiry through to collection, and that Kenn and Chris were friendly, helpful, and supportive throughout. Making sure everything was just right — especially with the distance you had to travel — is so important, and we’re delighted everything met your expectations.
And picking up your bike on ‘free butty’ day sounds like a great bonus too!
Kind regards,
Dean
Vertu Grantham
Dave Atkin at Vertu Grantham was helpful, efficient, friendly and accommodating. Thank you, Dave, very much appreciated.
8 maj 2026
Omdöme utan inbjudan
Svar från vertumotorcycles.com
Good afternoon Chris,
Thank you for your review. It’s great to hear that Dave was so helpful, efficient, friendly, and accommodating throughout your visit — your kind feedback will be very much appreciated by him and the team.
Kind regards,
Dean
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.