Purchased my first bike from Vertu Honda Stockton store. Absolutely love the bike and the service was top quality. Curtis was really helpful and brilliant throughout the purchase of my bike! Everythin... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Purchased my first bike from Vertu Honda Stockton store. Absolutely love the bike and the service was top quality. Curtis was really helpful and brilliant throughout the purchase of my bike! Everythin... Se mer
Företaget har svarat
Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Se mer
Företaget har svarat
Josh from the Rotherham Vertu BMW Motorrad team was standing out for me. There was no hard sell and all questions answered if not known would go away and ask. My new bike is amazing and I will be goin... Se mer
I just wanted to say thank you for the outstanding service you've provided throughout the purchase of my new motorcycle. From start to finish, you've been incredibly professional, helpful, and... Se mer
Företaget har svarat
Skrivet av företaget
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Just bought my 2nd bike from Vertu, unseen other than photos. I was confident it would be an excellent bike, as the last one I bought from Vertu (in 2020) has never let me down.
Friendly and helpful staff, great communication and super easy to deal with.
I'd rather use Vertu than any other dealer I've used in 45 years of riding.

Svar från vertumotorcycles.com
HiGot my new GSA1300 delivered yesterday and my GSA1250 collected as part of the part ex.
Great service from Rob from start to finish. Had a problem with my bike after removing a the rear hugger but Rob arranged for a tech to come to my home and resolve it which was great. I should stick to riding bikes not interfere with them (lesson learned).
Look forward to getting some miles on the new one once the weather turns.
Thanks Vertu team for a fantastic experience.

Svar från vertumotorcycles.com
Purchased from Grantham Honda
Great team.....very pleasant & extremely helpful sales guy throughout the process.
Slight glitch with the correct finance information but otherwise positive.

Svar från vertumotorcycles.com
In December 2025, I purchased a 2025 model Ducati Multistrada V4 Pikes Peak from Vertu Ducati Sunderland having been alerted to an advert on Biketrader. I had been looking for a ‘one size fits all’ motorcycle that would replace 3 good bikes that I owned. I submitted an online communication request and was subsequently contacted by one of their sales team, Neil Coates. Neil provided a very professional and comprehensive service from start to finish. I believe that to achieve successful outcomes, you need to demonstrate good communication skills and attention to detail. He was attentive and established a good understanding of my needs during the negotiation stage, which resulted in the purchase of a very expensive motorcycle and additional accessories. In the past 44 years of riding and owning a vast range of motorcycles, I’ve had occasion to engage with many sales professionals. Neil is one of very few I would recommend. A true professional. If you’re in the market for a Ducati motorcycle, give him a call.

Svar från vertumotorcycles.com
Richard, and the whole experience , was very high quality indeed
In 40 years of motorcycling...the best I have come across

Svar från vertumotorcycles.com
The whole process was very easy and Michael was excellent always contacted me when he said he would. I loved the video not sure how many times i watched too many probably.
Definitely recommend, excellent service

Svar från vertumotorcycles.com
Luke at Stockton is a very good sales person to deal with. The welcome we received and the deal he put together was better than Honda Newcastle by a long way. Once again thank you for your service and professionalism and courtesy. The delivery process was seamless. Kevin was polite chatty and so friendly it was a pleasure to speak with him. The communication and “progress” calls are very well received. Chris was also very understanding when paying the balance. He promised a text when monies had been received and sure enough a call and a text is what I got. Thank you this will not be my last bike from yourselves.

Svar från vertumotorcycles.com
Great communication from salesmen and very knowledgeable bike was prepared to a high standard and delivered to my door

Svar från vertumotorcycles.com
Top notch experience at Grantham branch, popped in Monday for a bike, extra bits put on Tuesday, bike delivered Wednesday. I’ve been before and bought a bike and it’s always been a 5 star service. Cheers Adam for your help, for me I can recommend them highly. Thanks.

Svar från vertumotorcycles.com
Just purchased a new 1300GS from Vertu Sunderland. Very easy smooth process helped along by Steve Brown.
Regular updates, some discounts on the new bike and a fair trade in made it an easy choice especially with full luggage thrown in as a part of the deal.
Wouldn’t hesitate to buy again from this dealer

Svar från vertumotorcycles.com
Vertu BMW Shipley, very friendly, helpful reception and bike sales staff. We are delighted with our BMW F900R purchase and Honda trade in experience.
Thank you.

Svar från vertumotorcycles.com
The team vertu honda motorcycles made buying my new motorcycle a pleasure. They made everything easy and straight forward and always asking if theres anything else they can do for me. Adam did a fantastic job at looking after me and even now I have left the dealership has said he is there for the future to help if I need him.

Svar från vertumotorcycles.com
From speaking on the phone to visiting the showroom at Ducati Sunderland Neil Coates was very attentive & answered all my questions & filled me full of confidence with his knowledge, Very easy going & no pressure, How a purchase should be. A big thank you to Neil & all at Ducati Sunderland.

Svar från vertumotorcycles.com
Top place to visit . Purchased a new bike no pressure just reassurance time to think and take in the purchase. Adam guided me without a hard sale. Delivery was quick and supplied by an equally professional guy with lots of knowledge and experience thanks

Svar från vertumotorcycles.com
I have now bought 3 bikes from Vertu Stockton and on each occasion the service and support has been excellent. I would thoroughly recommend them to sny prospective buyers.
Without doubt Vertu Honda Stockton, were excellent to deal with. From my first enquiry right through to delivery of my bike was first rate. I've bought many bikes over the years both privately and through dealers and it's my opinion Vertu have been the best. The bike price was very competitive. I got a detailed video as I stay some distance away. Communication was good all the way through. The bike was delivered right on time as arranged. It is in immaculate condition as described. All paperwork was spot on. If you are looking for a bike and like me was a bit nervous buying without physically seeing the machine then I can absolutely recommend them.

Svar från vertumotorcycles.com
Had an excellent experience from start to finish ,Stephen the salesman was really friendly and helpfull, keeping me well informed every step.

Svar från vertumotorcycles.com
Vertu BMW motorad @Sunderland must be one of the best motorbike dealers going. Not just with regards to their products and range of bikes but their customer service. Its something about their staff that just pulls you in, they are warm friendly and not too pushy. Keen to get a sale obviously but not at the expense of stepping over the line. I've bought 4 bikes off them now over the last 10 or so years, prior to that I had some real questionable and stressful dealings with other dealers, not the case with Vertu Sunderland. I wouldn't go anywhere else (unless I change brand) and Rob Fleming in particular was a real pleasure to deal with

Svar från vertumotorcycles.com
I had the best experience one can ever have!
Im new to the motorbike world, and i found a bike online on the website i wanted. They were happy to invite me in for a view and what a great customer service i experienced from the start! They where happy to talk about everything, friendly, fun, relaxed! There was never any pressure. I went home to have a think and contacted them again, had a second view and made my decision.
They made the whole process very smooth, great communication, better then most i would say. Very kind. Very understanding, very helpful!
I loved the whole experience and ofcause i love my bike! My very first bike! I collected my bike yesterday, as they kept it for me over the Christmas, allowing me time to get a cover and other necessary things in the meantime.
As a business owner myself I highly value customer service and I would give my customers the same feeling as I was given here. I'm very confident that we will be back in the future, as my partner is looking into getting one for himself one day.
Thank you so much for everything!
If you are looking into getting a motorcycle, look no further! This is the place for you!

Svar från vertumotorcycles.com
Professional, personal and helpful .
Couldn’t ask for a better service.
Even in any moments of difficulty, an attitude of “it’s not about having a problem, it’s about what you do when you have one” creates great customer experience.

Svar från vertumotorcycles.com
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.