Everything has been resolved. Apparently a computer glitch in the software caused the problem. A Surveeyor came out today, very friendly and professional. The surveyor was knowledgeable and and answ... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Stephen, the surveyor visited our property a few days ago. He was very polite, friendly and provided us with a really professional and detailed survey as to suitability for solar panels and storages... Se mer
Got a phone call ahead of time on the day of the survey explaining the time of expected arrival, and then again 1 hour before arriving. Explained where he needed to be & why, and what reiterat... Se mer
The Surveyor turned up early. He Introduced himself and explained what he was doing during his visit . Then he got on with the survey measuring up the house and asking me questions about its fabric an... Se mer
Företagsinformation
Skrivet av företaget
Vertex Renewable Surveys Ltd is an independent, survey-only renewable energy assessment company based in Doncaster, South Yorkshire, serving installers and homeowners across the UK. We do one thing: we survey. We don't sell heat pumps, solar panels, batteries or heat loss calculations as part of an install package — which means our reports are genuinely independent. Our customers get the evidence they need to make a decision, not a sales pitch dressed up as a survey. Every job we take on produces a Vertex pack: photos, measurements, room-by-room heat loss calculations (MIS3005-D aligned), cylinder and pipework assessments, noise and siting checks, and a written report delivered through our secure portal — usually the same week as the site visit. For installer companies, we work as an outsourced survey team. Same-week turnaround, fixed per-pack pricing, consistent pack structure across every job, and no competing commercial interest in the install outcome. For homeowners, we provide a one-off independent survey they can share with any installer they choose. We cover England, Wales, Scotland and Northern Ireland, with a home base in Yorkshire. Every survey is carried out by an experienced assessor. Every pack is built on our in-house Plumbline pack engine so you know what you're getting, every time. Independent. Evidence-led. Survey-only.
Kontaktuppgifter
20 nooking close, dn3 3er , Doncaster , Storbritannien
- 03301330387
- Info@vertex-surveys.co.uk
- vertex-surveys.co.uk
4,9
Utmärkt
146 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very friendly and professional service
Very friendly and professional service
24 juni 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your kind review. We’re really pleased to hear that you found our service friendly and professional.
We appreciate your feedback.
Kind regards,
Vertex Renewable Surveys
Simon the surveyor was very courteous…
Simon the surveyor was very courteous and knowledgeable answering all my questions. He was very chatty explaining what he was doing and why.
I would highly recommend himT
16 juni 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your lovely review. We’re really pleased to hear that Simon was courteous, knowledgeable and took the time to explain the survey clearly and answer all your questions.
We’ll make sure your kind feedback is passed on to him. Thank you for recommending him and Vertex Renewable Surveys.
Kind regards,
Vertex Renewable Surveys
Good service
The surveyor was slightly late due to traffic but rang to keep me informed. He was very professional when on site and explained every step as he performed the survey.
All in all very good.
4 juni 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your review. We’re pleased to hear that the surveyor kept you informed about the traffic delay and provided a professional, thorough service once on site.
It’s great to know that each stage of the survey was clearly explained. We really appreciate your feedback.
Kind regards,
Vertex Renewable Surveys
Did a great job very friendly would…
Did a great job very friendly would recommend
9 juni 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your kind review. We’re really pleased to hear that the surveyor did a great job and provided a friendly service.
We really appreciate your recommendation.
Kind regards,
Vertex Renewable Surveys
Great Heat Loss Survey *****
Great friendly service. Survey completed in a timely manner with no fuss. Highly recommended.
4 juni 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your fantastic review. We’re delighted to hear that you received a friendly service and that your heat loss survey was completed efficiently and without any fuss.
We really appreciate your recommendation.
Kind regards,
Vertex Renewable Surveys
Well very polite and professional very…
Well very polite and professional very satisfied with survey / yours gary steven todd
20 april 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your kind review, Gary. We’re really pleased to hear that you found the service polite and professional and that you were satisfied with the survey.
We really appreciate your feedback.
Kind regards,
Vertex Renewable Surveys
I had a survey today,03/06/2026
I had a survey today,03/06/2026, by a young man called Steve, I found him very polite and knowledgeable , he was very thorough, and explained everything very clearly what he was doing and why he was doing it, he was very respectful of my property, would highly recommend this man for is professionalism, He phoned me prior to his visit , and gave me a time of arrival, and stuck to it.
Kenny
3 juni 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your fantastic review, Kenny. We’re delighted to hear that Steve was punctual, polite and knowledgeable, and that he carried out the survey thoroughly while clearly explaining what he was doing.
We’re also pleased that he treated your property with care and kept you informed before arriving. We’ll make sure your kind comments are passed on to him, and we really appreciate your recommendation.
Kind regards,
Vertex Renewable Surveys
Survey was carried out by Stephen who…
Survey was carried out by Stephen who was extremely polite, efficient and professional. He explained step by step what he was doing and was happy to answer all our questions. We wouldn't hesitate to recommend Vertex Surveys.
1 juni 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your wonderful review. We’re delighted to hear that Stephen was polite, efficient and professional, and that he explained each stage of the survey clearly while answering all your questions.
We’ll be sure to pass your kind feedback on to him. Thank you for recommending Vertex Renewable Surveys.
Kind regards,
Vertex Renewable Surveys
Svar från Vertex Surveys
Thank you for your excellent review. We’re pleased to hear that the surveyor arrived on time and provided a friendly service.
We really appreciate your feedback.
Kind regards,
Vertex Renewable Surveys
Survey was carried out by Stephen
Survey was carried out by Stephen. Very kind and professional. He waited for about half an hour for me to get back from hospital appointment. Thank you Stephen
27 maj 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your lovely review. We’re pleased to hear that Stephen was kind, patient and professional, and that he was happy to wait for you to return from your hospital appointment.
We’ll make sure your thanks and kind comments are passed on to him.
Kind regards,
Vertex Renewable Surveys
Very knowledgeable professional chap
Very knowledgeable professional chap, explained everything and very polite. Respectful of our property. Would highly recommend 5 stars all day
11 maj 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your fantastic review. We’re delighted to hear that the surveyor was knowledgeable, professional and respectful of your property, and that everything was explained clearly.
We really appreciate your recommendation and your five-star feedback.
Kind regards,
Vertex Renewable Surveys
Really impressed with our surveyor…
Really impressed with our surveyor today. On time, friendly, knowledgeable and explained everything as he was doing it. Super thorough job. Highly recommended, thanks
21 maj 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Helen. We’re pleased your surveyor’s thorough checks and clear explanations made such a good impression. Your recommendation is much appreciated.
The Vertex Surveys team
First class survey
First class survey carried out by a very competent and friendly guy.
Answered all of our questions with honesty and knowledge.
Carried out in a timely manner and efficiently.
15 maj 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Steve. We’re delighted your survey was efficient and that your questions were answered clearly and honestly. We appreciate your kind words about the friendly service.
The Vertex Surveys team
Had a survey done today 15/5/26 by a…
Had a survey done today 15/5/26 by a very polite and professional young man named Ste. Called beforehand to give me an approximate time of arrival. Once here gave me a full explanation of what he was going to do and kept me updated on his progress.
Would have him back anytime.
Thanks Ste.
15 maj 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Kieran. We’re glad Ste kept you informed before and throughout your survey and made the visit a positive experience. Your kind feedback is much appreciated.
The Vertex Surveys team
Arrived on time
Arrived on time, Stephen was friendly and polite - would highly recommend!
14 maj 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Fareed. We’re pleased Stephen arrived on time and provided a friendly, polite service. Thank you for recommending us.
The Vertex Surveys team
Friendly
Friendly, explained well what was being done whilst being succinct and to the point. Efficient, polite, kept everything tidy. Couldn't meet a nice fellow.
6 maj 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Mathew. We’re pleased you appreciated the clear explanations, efficient work and care taken to keep everything tidy. It’s lovely to hear the visit was friendly and helpful.
The Vertex Surveys team
Very helpful
Very courteous and polite. Was detailed and understanding. Thank you
4 maj 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Mick. We’re glad you found the service courteous, thorough and understanding. We appreciate you taking the time to leave a review.
The Vertex Surveys team
Charming guy arrived on time and left…
Charming guy arrived on time and left no mess and told me what's happening where and when.
Just waiting for the report .
27 april 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thanks Nick, really appreciate the review. Glad everything went smoothly on the day. Your report has now been completed and sent over to you. Please let us know if you need anything else.
Very friendly and thorough survey.
22 april 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Dave. We’re pleased you were happy with the friendly service and thorough survey. Your feedback is much appreciated.
The Vertex Surveys team
Professional and friendly, couldn't have asked for a better service
Surveyor Stephen arrived bang on time and was very professional and easy to talk to. He must have been here about an hour getting all the measurements and told me what he was doing all the way through, who to send extra drawings to etc. Couldn't have asked for a better service
24 april 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thanks so much Mark, we really appreciate you taking the time to leave this.
I’m really pleased to hear Stephen arrived on time, kept you informed throughout, and made the process easy. That’s exactly the standard we aim for on every survey.
I’ll make sure Stephen sees this, he’ll be very happy with the feedback.
Thanks again,
Dave
Vertex Renewable Surveys
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.