Vehicle-Spares.com Omdömen 

165
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Unfortanately i dont like leaving bad reviews but my experience here wasnt good. Initially great response to my queries and ordered a taillight which wasnt cheap but i thought would be better quality.... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

First item delivered was damaged and a replacement was sent immediately with no quibble. It was a very easy process to place order, I was reassured it was correct for my car and all contact had immedi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This was the 3rd light I was looking at to see if it would fit my car, I contacted them via WhatsApp and they were very helpful in making sure it was the right fit before purchasing, as the previous 2... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I messaged late last night needing a bumper for a job the next day,I had a message back that night,I was able to pick bumper up next day to get the job done.No messing,brilliant customer service and w... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av bilreservdelar

Skrivet av företaget

Vehicle-Spares.com supply the largest range of brand new Car Lights, Wing Mirrors, Bumpers, Bonnets, Wings, Grilles and Trims to customers all over the UK.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

165 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(165)

36 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Bad experience

I don’t usually write reviews, but this was a very bad experience for me. I ordered a bonnet, bumper reinforcement, and bumper for a Kia Sportage 2024 on 30 March 2026. I received the bumper and bumper reinforcement, but the reinforcement was of low quality and did not match my car—even though I provided my VIN number before ordering for verification.
It has now been almost two weeks, and I still haven’t received the bonnet. This has been a complete waste of my time and money.
Avoid at all costs

11 april 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

On 17th March I ordered a Citroen relay…

On 17th March I ordered a Citroen relay door mirror cover, the customer Service and advice through What’s App messaging to source the correct back was amazing.
Delivery was super fast!
Unfortunately the part didn’t fit, I contacted the company through What’s App and have tried repeatedly since 23rd March to contact them, phoning and emailing so far I have had NO response from the company
So disappointing

17 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

False promises

I ordered the bonnet from the website after confirming with the one of the employees saying it was next day delivery it has been 4 days still haven't received the delivery and they stopped replying to the messages I am sending. Making false promises can lead to loss as now the customer is complaining and asking for his money back. It gives me both reputational damage and financal damage

24 november 2025
Omdöme utan inbjudan
Logotyp för Vehicle-Spares.com

Svar från Vehicle-Spares.com

Hi, we’ve seen your review.

Our system detected verification indicators and required additional confirmation on your order before dispatch. This could have been resolved the same day, meaning no delays to your delivery. However, we have since been waiting for your reply to verify your details. Finally we were able to speak with you today and the order was booked to go out on Monday.

However, following this review, we’ve decided it’s best to cancel the order and issue a full refund. If you contact vehicle-spares.com support with your order number, we can confirm the refund details.

Betygsatt 5 av 5 stjärnor

Top customer service

Having ordered and paid for what I thought I needed, V. Parts checked my order then contacted me with advise and interest in order to buy the correct part. Thanks Guys

4 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing Customer service

Although vehicle spares were not able to source the part i needed they have had outstanding customer service. They have given me so much advice on what i need to do going forward and even went to the extent of finding the exact part i need from the original dealership. If you are ever in doubt about parts or even just looking for some advice i would 100% recommend vehicle spares!
Thank you again for your help i really do appreciate it.

8 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional and fair service

I was sent the wrong bonnet, but the company handled everything really well. They offered solutions, accepted the return, and still refunded me even though the item arrived back damaged. Replies were a bit slow at times, but they took responsibility and sorted everything fairly. Overall, very professional and easy to deal with.

5 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Gave them my registration and some…

Gave them my registration and some images of the front bumper i required and they sent the wrong bumper, the cost to return the bumper was £300 on a £220 bumper, they would not cover the return fee.

13 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A1 2013 LED Lights for rear boot…

A1 2013 LED Lights for rear boot replacement (both).

Excellent clear communication and sanity check on order spec and ensure satisfaction.

Competitive pricing and reasonable discount compared to market options sought.

Next day delivery was next day.

Highly recommended.

24 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I've ordered a bumper for my van

Update: since leaving the update they got in touch via WhatsApp and sorted - really helpful once we'd managed to get hold of them, once sorted over the phone it was delivered really quickly and really well packaged

I've ordered a bumper for my van, over two weeks ago, no update have tried ringing and never an answer, email and their WhatsApp number and absolutely nothing back!

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service. Product arrived next day. Communication excellent. Very pleased with product. Fitted perfectly. Would highly recommend this company.

1 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered a rear bumper for a ford focus

Ordered a rear bumper for a ford focus, straight after the order I noticed a light difference between the part I ordered and the part i needed. Kindly asked them to cancel the order and advise the correct part. No answer received by email eighter by WhatsApp.
next week the part arrived and now I cant reach them to get return address. Filled the return request form out twice already, nobody contacted me.

29 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing care of customers

Amazing care of customers , I had really emergency situation and company did delivered my parcel in really short time. Quick respond for all my email. I would highly recommend this company and definitely will be back.

22 maj 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer