Veem Omdömen 2 078

Exceptional service. Customer care agent, Anna were more than helpful and patient with her assistance.

Efficient and careful in providing an excellent service!

Do not request or accept money from Veem.com. I was supposed to receive my payment on June 15th, and it has still not arrived.

There are significant delays in payment: funds are not arriving on time and are taking days longer than expected. Additionally, I am facing ongoing problems with Veem's customer service. I have encountered delayed responses and a lack of resolution to my issues, and they continue to request excessive information that is already available in their system. This is unacceptable.

Processing of scheduled payments, especially if you choose a bank transfer is just a nightmare. Delays can be unpredictable

*Subject:** Formal Demand for Immediate Removal of Veem Due to Fraudulent Practices

**To Whom It May Concern,**

Veem has engaged in blatant theft of funds, deliberate misrepresentation of services, and intentionally misleading business practices, causing significant financial harm and distress to its users. The company has repeatedly failed to deliver on its promises, withheld customer funds without justification, and employed deceptive tactics to conceal its misconduct.

These actions constitute unethical, fraudulent, and potentially illegal behavior, warranting immediate removal from any trusted platforms or partnerships. Veem’s continued operations pose a severe risk to consumers and businesses alike, and accountability must be enforced.

We demand swift action to prevent further harm and urge a full investigation into Veem’s fraudulent activities.

Sincerely,

BnB Contractor and Consultant Services, LLC

DO NOT USE THE FRAUDULENT COMPANY. THIS COMPANY STEALS WAGES, uses confusing multiple person response tactics and outright is damaging b2b commerce.

"Initially, I had several issues with the service—my payments were often delayed and sometimes took 4 or 5 days to appear in my account after the expected date. However, on a few occasions, they did credit my account to make up for the delay, which I appreciated. Since then, the service has improved significantly. I definitely prefer it over PayPal, and I would recommend it to others."

I need clarification on transaction and others and the support system break it down and settle the issue. Thanks guys

The agent (Matt) was so patient and understanding he made the process so easy by using google meeting to see and resolve the issue. Thank you Matt for your service and support in resolving my veem account.

The coolest feature about Veem is its multi-rail payment technology, which enables fast, secure, and cost-effective international payments—supported by real-time tracking, automation, and seamless integrations that make global business payments as easy as sending an email

Quick response when I had multiple questions and they were answered promptly I’m not tech savvy but they were very helpful and understanding

Everything well done.. as usual! Many thanks!

Peor servicio al cliente no les importa un pago se perdio de $1800 y hasta la fecha dicen que es mi banco, mi banco se comunico con Visa, y el dinero que ellos dicen que mandaron no aparece y se han reusado a ayudar pesimo servicio NO USAR pierden su dinero

well, I´ve been using it for over 3 years now. 2 interactions with customer service staff & I was very pleased on your quick replies.
transactions always secure and never had any issue so far.
3 years & No issues, money always there never rare movements.
I just hope do not become another paypal.

Fraud , Fraud they did a chargeback Fraud ..]
They will forcely took Money out of your account and no trackers of proof that chargeback happened

This was their email response , They have no Proof where the chargeback money went and sender showed me bank statement they haven't received it So Veem employees are openly active in fraudulent activities

`` I've requested the trackers.

However since it was a charge back we don't refund the customer directly. So the trackers will not show any return beyond our account. When a chargeback happens the money is pulled from our bank accounts directly and the initiator is refunded directly by the bank.

This means the funds that were put on recall were ours at veem as the sender got their money back``

Veem they kept up with multiple lies and excuses , they stole my payment

Really good platform.

It's always a pleasure to talk to a rep from VEEM. They are always prompt and will make sure all is taken care of. The automated system is a bit annoying, but the reps all have the credit. Matthew M. is a wonderful and great support. I hope you guys give him a pat at the back or some credits for a job well done.

Been using Veem since 2018 Through the years. Any time I have had a question there has been good customer support. Everything is user friendly and clear.

The response was very speed, I didn't need to wait so long for my email to be handled.

Aftere a string of mishaps over the last several transactions, I could not even log into either of my 2 accounts. At the height of frustration, I took one more shot with yet another support ticket and got Matt. I'm sure that he sensed my frustration, and he wa calm, empathetic, but most importantly focused on the solution. After a long string of potential sultions, he got me to the end of th ejourney with a solution that worked. Not out-of-the-box work... focus on the problem and the right solution, he was a total professional and kept his cool.

I have been in the software development business for over 40 years, having done every job from support to CEO and all points in between. I am currently the Director of Customer Success for a 4 year old start-up that just turned the corner. This issue would have been my last with VEEM if it had not been solved. If Matt was here with me now, I would buy him a drink... or a bottle of champagne. Awesome job!!! So much better than an AI BOT!!! ;)

The Veem support (Matt) was able to fix all the issues that I raised and was also able to come up with better ideas to address my concerns. He stayed connected until we were able to sort out the issues.