I ordered the Hanah sideboard from Vaunt Design. Initially, I was quite unsure about buying heavy furniture online—what if the quality or look isn't what I expected? This is common with online purcha... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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Love my new stylish book shelves, on in natural wood and one in black. They are very sculptural so a feature in themselves. Looks better with just a few things on, so you can admire the design. Will d... Se mer
I found vauntdesign.com accidentally when searching for a bar stool for the garden so I can sit by my raised pond and watch the fish! The bar stool is comfortable, well proportioned and stylish, deliv... Se mer
I’m very sorry to report that the experience has been extremely disappointing. The first shelf I received arrived with a manufacturing defect and was not standing straight. It was then replaced... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our timeless collections are lovingly curated by ourselves and Europes leading designers; forever paying homage to the Nordic aesthetic.
Kontaktuppgifter
45 Evelyn Street, NG92EU, Beeston, Storbritannien
- 01158 501934
- info@vauntdesign.com
- vauntdesign.com
4,2
Bra
331 omdömen
Har besvarat 78 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Larsen dining table and bench
We purchased the Larsen dining table and bench and are very happy with it! Ordering a big piece of furniture online is always a little daunting, but both the quality and design are impressive, and it was mega easy to put together.
22 augusti 2025
Omdöme utan inbjudan
Svar från vauntdesign.com
Hi Katie,
Thank you for the amazing review, we really appreciate it.
We're so pleased that you're very happy with the Larsen Dining Table, it defiantly can be a bit daunting ordering something like that and we're thrilled that you chose us!
Kind regards,
The Vaunt Team
Exactly as described
Exactly as described, excellent quality and finish. Looks great. Very happy.
24 september 2025
Omdöme utan inbjudan
Svar från vauntdesign.com
Hi Jack,
Thank you for the great review!
We're really pleased to hear your very happy with your order, if theres anything else we can do just let us know...
Kind regards,
THe Vaunt Team.
Svar från vauntdesign.com
Hi Warren,
Thank you for leaving a great review, we always like to hear our customers had a great experience.
We hope you enjoy your order.
Kind regards,
The Vaunt Team.
Great service, lovely quality item
Great service, lovely quality item, friendly and helpful and delivery bang on time. What’s not to like!
17 september 2025
Omdöme utan inbjudan
Svar från vauntdesign.com
Hi John,
Thank you for taking the time to leave a great review.
We're really pleased that you love your order and that our service was bang on.
Kind regards,
The Vaunt Team.
Beautiful chest of drawer
Beautiful chest of drawer, perfectly packed and quick delivery
12 september 2025
Omdöme utan inbjudan
Svar från vauntdesign.com
Hi,
Thank you for taking the time to share your 5-star review.
We're so happy to hear you love your chest of draws, we put a lot of care into making sure our products arrive quickly and safely. We hope you enjoy your new furniture.
Kind regards,
The Vaunt Team.
Terrible service and products!!!
Terrible service and products!!!
Paid over £400 for a marble console only to have the draw no longer close and the marble crack I. Half less than a year after purchase. Emailed support weeks ago with photos and videos and have had no response or acknowledgment. No customer service and no intention to rectify this situation. Avoid any purchases from this company and no aftercare once they’ve taken your money!
Only resorted to this post due to no response from Vaunt Design customer service!
#faultyproduct #nocustomerservice
17 augusti 2025
Omdöme utan inbjudan
Svar från vauntdesign.com
Good afternoon,
We at Vaunt Design value all of our customers and can only apologise if you failed to receive any response to an enquiry.
If you could provide us with your email address so that we can locate your enquiry and provide a speedy resolution.
Kind regards,
The Vaunt Team.
I cannot recommend this company enough
I cannot recommend this company enough, the quality of their products are outstanding, communication and delivery first class.
25 september 2025
Omdöme utan inbjudan
Svar från vauntdesign.com
Hi Ruth,
Thank you so much for your outstanding review.
It means a lot to us that you would recommend Vaunt Design, we work hard to provide the best quality products we can and so its always great to hear we've hit the mark.
Kind regards,
The Vaunt Team.
Smooth ordering and quick delivery
23 september 2025
Omdöme utan inbjudan
Svar från vauntdesign.com
Hi Joanne,
Thank you for taking the time to leave us a great review.
We're pleased to hear the you had such a great experience, we hope you enjoy your new furniture.
Kind regards,
The Vaunt Team.
Stunning piece of furniture
Stunning piece of furniture, well packaged to prevent any damage
9 september 2025
Omdöme utan inbjudan
Svar från vauntdesign.com
Hi Miss Egan,
Thank you for leaving us a great review, we truly appreciate it.
We're glad you're happy with your purchase.
All the best,
The Vaunt Team.
Fast delivery
Fast delivery, the guys even took it upstairs to the room I wanted which was super helpful. The piece is absolutely beautiful and great quality. Wish I could afford everything on there!!
4 september 2025
Omdöme utan inbjudan
Svar från vauntdesign.com
Hi Jona,
Thank you so much for taking the time to leave us a review, and we're so pleased you love your new piece.
We certainly hope you'll choose us again.
All the best,
The Vaunt Team.
Zero communication once a return was requested
The products took 3 months to arrive. Bare minimum communication with updates during that time.
When the 2 tables did arrive, they were both with issues. One had a scratch on it and the other had stripey wood in different colours as the tabletop.
We have been trying to return them for 10 days now and unfortunately they do not respond by email or phone - literally nothing.
We are going to have to make a claim with a credit card company which is a shame.
This is the reason people perfer to show with companies like Amazon because they know delivery is fast and any issues with the goods will be resolved.
Vaunt Design is, unfortunately, a non-professional outfit doing a disservice to the small independent e-commerce stores online.
I think it's fair to say I would not recommend risking a purchase from vaunt design.
15 september 2025
Omdöme utan inbjudan
Svar från vauntdesign.com
Hello.
Steve here, company owner.
Firstly, I apologise for the damage caused to the tables during shipping.
Secondly, i've had a look through all the emails, and i can clearly see that Simon has replied to every email you have sent almost immediately. I would suggest that you may have an issue with your service provider or settings. Please check your spam folder also.
With the greatest of respect, Simon can only do so much if he's not hearing back from you.
If you need to speak to me direct, feel free to give the office a call and ask for me. We'll get you sorted.
KR
Steve
Products exceptional quality
Products exceptional quality
Outstanding customer service
Quick delivery
15 september 2025
Omdöme utan inbjudan
Svar från vauntdesign.com
Hi Ruth,
Thank you so much for your fantastic review!
We're delighted to hear that you're happy with your order and the serviced you received.
Take care,
The Vaunt Team.
Delivery was quick and quality is good but ...
Delivery was quick and quality is good however there was a small scratch on one side of the upward struts and also the screw covers were hard to push on so that they were flush with the unit. We tried using a rubber mallet and gently tapping them but a couple of them broke as a result. Overall we are very pleased as the colour and grain matches our business aesthetic well.
4 september 2025
Omdöme utan inbjudan
Svar från vauntdesign.com
Hi Ange,
Thank you for your review, we really appreciate it.
We're sorry to hear there was some slight issues with your order, please don't hesitate to contact us at info@vauntdesign.com and we'll help any way we can.
Take care,
The Vaunt Team.
The most awful customer service and…
The most awful customer service and product. The listing stated imperfections but didn’t emphasis them all. I return the item , Vaunt charges me £55 for course collection.be sceptical before buying. Now the company won’t respond for the £55 charge. Im
Not paying for a return which you didn’t not describe in descriptions . Cheekiness of the company. Ombudmam will sort this out. And on top of this Vaunt blocks from from
Instagram. :) why????
22 augusti 2025
Omdöme utan inbjudan
Svar från vauntdesign.com
Dear Selda,
We were sorry to read your review and we would like to address your concerns directly.
It is always our intention to be transparent about any of our products that are discounted due to minor damage or imperfections. The significant discount offered on the item you ordered was a direct reflection of the minor damages and cosmetic flaws that were present and fully highlighted at the point of purchase.
Regarding the return fee of £55, this charge was for the courier collection of your item. As per our returns policy, which is available on our website, return shipping costs are the responsibility of the customer unless the item is faulty or not as described. In this case, the item was returned in the exact condition in which it was sold, and the imperfections were as described in the original product listing and accompanying images.
We hope this clarifies our position. We understand that this is not the outcome you had hoped for, but we stand by our policies and the information provided at the point of sale.
Regards,
The Vaunt Team.
Beautifully made bar stools which fit…
Beautifully made bar stools which fit perfectly in our new kitchen. Service was excellent and they arrived quickly.
9 augusti 2025
Omdöme utan inbjudan
Great products and customer service
We have been super happy with all the items we purchased from VAUNT. The quality and design were excellent..
We had a slight issue with one of the screws and the customer service team couldn’t have been more helpful. Easy to contact them and a very swift response sending out a replacement .
8 augusti 2025
Omdöme utan inbjudan
Great Design and customer service
Great design and from placing the order to delivery was really quick and seamless, have been very impressed with the level of service
1 augusti 2025
Omdöme utan inbjudan
Exactly what I expected and hoped
Exactly what I expected and hoped. Very happy.
1 augusti 2025
Omdöme utan inbjudan
Great quality and design
I bought a table, sideboard, and three bar chairs and couldn’t be happier with the quality – it’s absolutely incredible. The furniture was also really easy to assemble, taking minimal time and effort. Everything looks fantastic in our home, is super comfortable, and we’ve already had so many compliments from guests. Highly recommend!
17 juli 2025
Omdöme utan inbjudan
Great customer service and the most…
Great customer service and the most beautiful, well made chest of drawers I’ve ever seen
Very happy
Thank you!
26 juli 2025
Omdöme utan inbjudan
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