vauntdesign.com Omdömen 331

Beautiful quality. I’m going to order more things! Really good personal service and care. Thank you

I bought the Baldr black side table, which caught my eye as I was browsing online. I'm so glad I did- it's superb. It was quite a bold choice for me but I took a chance and I absolutely love it! I've had lots of compliments on it too. The service and delivery were great. I would thoroughly recommend.

Great quality wooden pedestal fast efficient service, great to deal with a reputable company.

I purchased the moxie coffee table and it’s beautiful, looks exactly how it is pictured on the website. It is beautifully made, the quality is exceptional, worth every penny. Delivery was spot on.

Absolutely love our plinth. Perfect to show off our lamp in our front room. Speedy delivery and excellent quality.

Absolutely fantastic company! The designs and quality are incredible and some really different and unique items - the service is brilliant… a team that really believe in what they do! Will absolutely be buying from them over and over and would not hesitate to recommend them to anyone - really glad I’m came across them!

I ordered a dinning table with bench and a console table.
The quality is insane.
Perfect customer service and deliveries on time.
100% recommended and now looking to buy bed tables :)

poor customer service and no accountability. I’ve waited for the moxie marble coffee table since July. (I had to chase up what has happening, as they didn’t feel the need to let me know there was a delay in delivery)
It finally arrived this month and honestly the quality of nearly a £600 coffee table threw me off!
No explanation when shown photos of the poor quality but insulted with a 10% off price if I keep the item or request a return 😂🤭 of course I requested the return.

Saying that I was told this week a collection would take place yesterday, unfortunately I still have the table and no response since the beginning of the week.

Save your money and your time honestly. Company is piss poor. I will be doing a bank charge back for my money.

We love the sideboard - it looks brilliant and feels very solid. The team was also very helpful and responsive to get it delivered at a date suitable for us.

The cardboard box was slightly damaged when it arrived but the actual sideboard was packaged up and protected very well so was absolutely fine!

Fantastic customer service. Gorgeous quality products and super fast delivery. Thank you!

I’ve purchased several items from Vaunt Design and was initially extremely impressed. The quality seemed fantastic, the designs were unique, and everything suited my home perfectly. I ordered two bedside tables, a coffee table, and a sideboard, and I recommended the brand to friends and family because I truly felt I’d found a hidden gem.

However, after just seven months of use, the sideboard was discovered to have woodworm. Despite multiple attempts at treating it myself, the infestation has continued. There is no woodworm elsewhere in my home (a converted barn with exposed beams), which has made this especially worrying, particularly as my children’s toys have been stored inside the unit.

When I contacted Vaunt Design, their response was incredibly disappointing. They offered a small goodwill gesture that didn’t come close to covering a replacement or addressing the problem, and they have refused to take responsibility or provide any evidence of the quality checks performed during manufacture. My letter requesting a resolution has been ignored, and unfortunately this may now need to progress to legal action.

For a company that positions itself as a premium brand, the customer service and lack of accountability regarding a serious product issue have been extremely poor.

Very impressed by the customer service and quality. Highly recommend!

I bought the wapu woven bar stools in taupe. Lovely colour.
They are well made and simply stunning. They arrived well packaged, super quick delivery. Very happy with purchase.

Amazing customer service and I’m thrilled with the Baldr Black Coffee Table. The quality and beauty is amazing. I can’t wait to purchase more items for my home

No arrival after 4 weeks or update from Vaunt, on chasing eventually told colour out of stock so currently awaiting new product.

We love the furniture ordered from yourselves. It is well both well designed and made. The web photography and description accurately match the furniture we received .. Thanks

I ordered a bench stool from Vaunt Design, and they delivered my order very quickly, but it was the wrong item. I contacted the company, and they responded promptly by arranging a return courier and delivering the correct item to me immediately. I am satisfied with their service.

Amazing quick delivery and quality of the product is amazing . We love our new coffee tables which we are using as bedside tables

I bought five barstools, the thread/rope came unravelled from the seat on one of them in less than one month. No response from them - poor aftercare so far.
At the time before ordering 5 stools I asked if there is a discount for new customers and told there wasn't. Only to find afterwards that there was a 10% newsletter sign up but they concealed this from me. I then wanted to buy a sixth bar stool (before one of them was damaged) and it was delayed by a month with no communication. I asked that we it was delayed until November, could the new 15% off October code be applied to this order and they declined.
Poor customer service, after a quick sale and not long term customers, a shame

Good communication, fast delivery, products match photos and description perfectly.