Absolutely lovely, quality fabric - so soft and comfy. Bought two pairs of trousers and then 3 more. Loving the colour range. Will definitely be shopping at Varley again. Items delivered quickly,... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Loved the products but there was a really bad chemical smell off both pieces which wont go away. Hopefully it will disappear soon or I will have to return. Update Varley contacted me. Their custome... Se mer
Företaget har svarat
Garments delivered on schedule. Delivered as per instructions in a dafe place. Garments wrapped safely for protection.
Really pleased with my Alyssa rain jacket. Great quality and very stylish. Delivered next day at no extra charge. Would definitely recommend Varley.
Företagsinformation
Skrivet av företaget
A contemporary fashion brand for the modern woman. Varley offers year-round collections, featuring knitwear, outerwear, and everyday staples, complemented by active pieces to create an elevated wardrobe for how you live and move.
Kontaktuppgifter
36 Carnaby Street, W1F 7DR, London, Storbritannien
- hello@varley.com
- varley.com
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A wrong made right!
I had an issue with the quality of a dress I recently purchased. Anna from Varley was very helpful and responsive to making the situation right. I appreciate good service. I will definitely be purchasing another item in the near future
14 september 2026
Unfortunately Evri once again has said…
Unfortunately Evri once again has said delivery been made but absolutely has not. Now in process of trying to sort out. I absolutely love the Varley merchandise but you need to improve on your delivery suppliers.
12 september 2026
Svar från Varley
Hello,
Thank you for sharing your experience with our delivery partner. We’re sorry for any inconvenience caused throughout this process. We will share your feedback with our shipping carrier so they can work to improve their delivery process. A member of our team has reached out to help resolve this matter.
Best,
Varley Customer Care
What I ordered were sweatshirts and…
What I ordered were sweatshirts and what I’ve received are wide leg pants
12 september 2026
Svar från Varley
Hello,
Thank you for reaching out to us to share your feedback with your purchase. We’re sorry to hear you received the wrong item and for any inconvenience this has caused. This will be reviewed internally with our team to help prevent similar situations in the future. A member of our team will be following up with you via email to help make this right.
Best,
Varley Customer Care
Svar från Varley
Hello,
We appreciate you taking the time to escalate this issue with us. We are sorry that you received the wrong item. We will address this with the appropriate team to avoid this happening in the future. We see you have been in communication with a member of our team to help rectify this issue. We hope to have this resolved for you as soon as possible. Thank you again for your patience.
Best,
Varley Customer Care
The delivery was really fast
The delivery was really fast, the materials of the item are great quality. One issue is that the inside pocket of the shorts wasn’t fully stitched up. There is an unstitched gap of about an inch. Must have missed the quality check. I can’t be bothered to return, will sow myself.
11 september 2026
Svar från Varley
Hello,
Thank you for sharing your experience with the delivery process and the quality of your order. We are sorry to hear that there is an issue with one of the items you’ve received. A member of our team will be reaching out to you to help resolve this matter.
Best
Varley Customer Care
Very pleased
Item arrived well packaged.
My first purchase from Varley and not disappointed. Well made and good fit. My first time trying this type of insulation and it felt cosy but nice and lightweight. Will definitely buy more from this brand.
11 september 2026
Delivery was perfect.Quick and in time.
Delivery was perfect.Quick and in time.
Sadly the Hawley top is a lot shorter than the other colours I have purchased in the past.
Will have to make a visit to your store in london to try other styles.
11 september 2026
I ordered the Varley Callie knit top
I ordered the Varley Callie knit top - Egret after seeing it on Facebook,
The person I was in contact with was Anna who was very helpful.
8 september 2026
I live in France
I live in France . A sweater wasn't available in my size on Varley's European website . I was on vacation in Oxfordshire and then spent four days in London, and I was able to easily order the sweater from Varley's UK site . Delivery to my hotel was fast and on time . It was absolutely perfect .
4 september 2026
Regular customer
I’m a longstanding customer of Varley and have many items in my wardrobe. I like the style and quality of their clothing. However, more recently I have become increasingly frustrated with the poor customer service when trying to contact them to resolve a problem. Eventually I was contacted by a Senior Customer Service Manager who dealt with my complaint efficiently and effectively. Thank you Courtney for your assistance. I look forward to continuing to shop with Varley.
8 september 2026
Omdöme utan inbjudan
Svar från Varley
Hello,
Thank you for taking the time to share your experience with us and for being a longstanding customer of ours over the years. We appreciate your loyalty to Varley and understand your recent experience has fallen short of our standards.
We’re sorry for the issues you have been experiencing. This is not a reflection of the standard of care that we hold ourselves to, and you're right to be frustrated.
We are glad to know this was resolved with a member of our management team. Thanks again for your patience and for giving us the chance to fix this.
Best,
Varley Customer Care
All went well arrived on time very…
All went well arrived on time very pleased with order
9 september 2026
Excellent service all round, and fabulous clothes.
Excellent and speedy ordering and delivery service. My sweatshirt was beautifully packed and arrived in perfect condition with not a single crease! It is really gorgeous, the fabric is so soft, and I am looking forward to wearing it. The fit is perfect.
9 september 2026
Imperfect from selection to delivery
The website was annoying and after I put something in the basket I was sent back to the main page not to the filtered result stream. Also the delivery driver delivered my order to a random shop a 10 minute walk from my home address
9 september 2026
Svar från Varley
Hello,
We’re really sorry to hear about your experience. This certainly isn’t the smooth shopping and delivery experience we want for our customers.
Thank you for highlighting the issue with returning to your filtered results; we’ve shared this feedback with our Ecommerce team to investigate. We’re also sorry to hear that your parcel was delivered somewhere other than your home address, and we understand how frustrating this must have been.
A member of our team has reached out to check in. Thank you for taking the time to share your feedback.
Best,
Varley Customer Care
Easy website
Easy website, great service, the product feels great quality and just looks like the instagram film
Many thanks Angie
9 september 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.