Sam came to clean my sofas, and he did an amazing job. He removed so much built-up dirt, and they look and feel soo much fresh now. I’m so happy and genuinely satisfied with the results. He was also v... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The lovely Sam, the technician, was brilliant. He arrived early, offered lots of advice and told us exactly what he intended to do.... fussed the cats, who were very curious, and worked diligently th... Se mer
Företaget har svarat
Sam the technician, was incredibly friendly and did an amazing job on our sofa, stairs and mattress. We couldn’t recommend him more highly!
Företaget har svarat
I was most impressed with the service that Connor from Vapor Clean gave. We had 3 ovens, hobs and extractor hoods cleaned and he did a fantastic job. Connor arrived at the beginning of the given 1/2... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Commercial & Domestic cleaning services like no other. Vapor Clean uses dry steam technology, along with other advanced technology and modern techniques, to provide fast and efficient eco-friendly cleaning services. With full-time employed professional cleaning technicians, Vapor Clean is able to carry out a vast range of cleaning services through Weston Super Mare, Bristol, Gloucester & Cheltenham, covering the majority of the south west. Services include oven cleaning, carpet cleaning, window cleaning, pressure washing, end of tenancy cleaning, deep cleaning, kitchen extract cleaning, commercial kitchen deep cleaning.
Environmental Friendly Services
Skrivet av företaget
- Vapor Clean is committed to being as environmentally friendly as possible
- From the Vapor Steam itself in some circumstances allowing us to clean solution free, to operating with smaller, lower carbon footprint vehicles, using as little plastic as possible and making sure we wash and re-use cloths, Vapor Clean carry out all services with the environment in mind. We only have one earth and although we need to clean, we do this in a way which keeps things green.
Free Returns Guarantee
If you are dissatified contact our team for a free return
We want to leave all our customers happy at the end of a clean, if for some unlikely reason you are dissatisfied contact our customer service team within 72 hours of your clean being completed providing the full details and they will investigate and arrange for a Techncian to return and rectify.
Kontaktuppgifter
Unit 1, First Floor, Ebdon Court Farm, BS22 7YU, Weston Super Mare, Storbritannien
- 0845 1201310
- info@vaporclean.co.uk
- vaporclean.co.uk
Get A Quote
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Decent service and price
Decent service and price in 2024 - included hob and extractor fan in the offer - but 18 months later, wait for it - they want ONE HUNDRED ENGLISH POUNDS to clean just a single moderately soiled oven! You really know where you can put that quote - and NO compromise or negotiation options. PATHETIC ! We don't reward exploitation - PERIOD. It takes the pxxs!
26 januari 2026
Omdöme utan inbjudan
Svar från Vapor Clean
Thank you for your review and for using us previously. When you booked in 2024, it was during a special offer that included additional appliances at a discounted price. We really don’t like putting prices up, but with rising costs across the board, we simply can’t avoid it and we don't currently have an offer running.
We understand that no one enjoys paying more than they did before, but the price quoted reflects our current, standard price for a professional oven clean. We always try to be fair and transparent, even when that means having difficult conversations. Thanks, Lee
Will came to our property promptly and…
Will came to our property promptly and did an amazing job on our double ovens. Sparkling clean and all done with a very pleasant manner. 10/10
Thank you Will
28 januari 2026
Omdöme utan inbjudan
Svar från Vapor Clean
Thank you so much for your wonderful review. We’re delighted to hear that Will delivered such a prompt, thorough, and friendly service, and that your double ovens are sparkling again. Your 10/10 means a lot to us.
We’ll be sure to pass your thanks on to Will — he’ll be thrilled to hear your feedback.
Daniella
What a lovely friendly customer service…
What a lovely friendly customer service team, called to ask for a some pricing on a few jobs I'd like done, spoke with Ann, who was so helpful and answered my many questions.
Thank you will be looking to book in the very near future.
22 januari 2026
Omdöme utan inbjudan
Svar från Vapor Clean
Thank you so much for your kind words! We’re delighted to hear Ann was able to help and answer all your questions. We look forward to working with you very soon 😊 Lee
1st class service
Amazing communication, a 1st class service from start to finish. The oven looks brand new. Highly recommended
14 januari 2026
Svar från Vapor Clean
Thank you so much for your fantastic review. We’re thrilled to hear that you received 1st‑class service from start to finish and that the communication stood out for you. Knowing your oven now looks brand new is exactly the result we aim for.
We truly appreciate the recommendation and look forward to helping again whenever you need us.
Daniella
Friendly operatives did excellent job
14 januari 2026
Svar från Vapor Clean
Thank you so much for your 5‑star review. It’s great to hear that our operatives made a friendly impression and delivered an excellent result for you. We really appreciate you taking the time to share your experience and hope to help again whenever you need us.
Daniella
The cleanliness of my oven inside and out including ceramic top and new filter is a real tonic
I felt the member of your staff was committed to doing a good job, and gave me an honest opinion on how a carpet clean would be worthwhile, advising on how the space could be assessed to minimise cost?
9 januari 2026
Svar från Vapor Clean
Thank you so much for your wonderful 5‑star review. We’re delighted to hear that your oven is looking spotless inside and out, and that the results gave you such a lift.
It’s great to know our technician made such a positive impression — we take real pride in offering honest advice and ensuring every customer feels confident in the service they receive. I’m glad the guidance around your carpet clean and how to keep costs sensible was helpful.
We truly appreciate you taking the time to share your experience and look forward to helping again whenever you need us.
Daniella
I had will clean my oven he was very…
I had will clean my oven he was very friendly and did such an amazing job on my oven and made it shine !
15 januari 2026
Omdöme utan inbjudan
Svar från Vapor Clean
Thank you for sharing your lovely feedback. We’re delighted to hear that Will provided such a friendly service and left your oven sparkling. He takes great pride in his work, so your comments will mean a lot to him.
We’re thrilled you’re pleased with the results and truly appreciate you taking the time to leave a review.
Daniella
Great customer service
Amazing customer service when i called to ask about an end of tenancy clean, i spoke to ann in customer service and she was able to answer all my questions and give me all the information i need, in a very friendly and informative manner, will definatly be booking in once we get our completion date
12 januari 2026
Omdöme utan inbjudan
Svar från Vapor Clean
Thank you for taking the time to share your experience. We’re so pleased to hear that Ann was able to support you with everything you needed and provide the friendly, informative service we pride ourselves on.
It’s great to know the information was helpful while you prepare for your move, and we’ll be ready to get you booked in as soon as your completion date is confirmed.
We really appreciate your feedback and look forward to helping you soon.
Daniella
I had my upholstery cleaned by Vapor…
I had my upholstery cleaned by Vapor Clean and the results were fantastic. Everything looks fresh, clean, and revived, with stains and marks completely removed. From the start, Sian in customer service was very helpful in answering all my questions and arranging the booking. The whole experience was smooth and professional, and I couldn’t be happier with the outcome. Highly recommend
22 december 2025
Omdöme utan inbjudan
Svar från Vapor Clean
Thank you so much for sharing your experience with us. We’re delighted to hear that your upholstery is looking fresh and revived, and that the results lived up to your expectations.
Sian will be thrilled to know her support made the process smooth from the very beginning. Providing a professional, seamless service is exactly what we aim for, so your feedback means a great deal to the whole team.
We truly appreciate the recommendation and look forward to helping you again whenever you need us.
Daniella
Svar från Vapor Clean
Thank you for sharing your feedback. We’re really pleased to hear you had a great experience with us and appreciate you taking the time to leave a review.
Daniella
I reached out to Vapor Clean WSM just…
I reached out to Vapor Clean WSM just to ask about pricing and services, and the customer service alone deserves five stars. They were very responsive, friendly, and took the time to explain everything clearly without any pressure to book. It made the whole process easy and comfortable, and I definitely plan on booking later in the year because of how professional and helpful they were. Highly recommend based on customer service alone!
12 januari 2026
Omdöme utan inbjudan
Svar från Vapor Clean
Thank you so much for sharing this lovely feedback. We’re really pleased to hear that your initial enquiry felt clear, friendly, and pressure‑free — that’s exactly the experience we want every customer to have.
It means a lot that our approach made things easy and comfortable for you, and we truly appreciate your intention to book with us later in the year.
Thank you again for the recommendation and for taking the time to leave such a thoughtful review.
Daniella
Oven clean
Thanks to Vapor Clean for a (long overdue!) clean of our oven, hob and extractor filters before a house move. VC were able to fit us in at relatively short notice. The technician was polite and friendly, turned up on time and was tidy, efficient, and thorough with the cleaning.
2 januari 2026
Svar från Vapor Clean
Thank you so much for taking the time to share your experience. We’re delighted to hear that we could help get everything sparkling ahead of your move. It’s great to know our technician made a positive impression and that the clean met your expectations.
We really appreciate you choosing Vapor Clean and wish you all the best in your new home.
Daniella
Impressed
From customer services,Ann to the carpet cleaner Alex both were very polite and well mannered ,and very professional. Alex worked wonders on my carpet and worked very hard getting out a few stains that I was surprised he removed . I was so pleased with the end result that I will be reusing you in the future .
9 januari 2026
Svar från Vapor Clean
Thank you so much for sharing your experience. It’s wonderful to hear that both Ann and Alex made such a positive impression with their professionalism and manners.
Alex will be especially pleased to know his hard work on those stubborn stains made such a difference.
We’re delighted you’re happy with the results and truly appreciate your intention to return.
I hope we can help again in the future for any cleaning services you may require.
Daniella
Great company
Great company , really really pleased with clean. Professional and punctual Booked with Lily. Really polite and helpful would definitely recommend
18 december 2025
Omdöme utan inbjudan
Svar från Vapor Clean
Thank you so much for your lovely feedback. We’re delighted to hear you were pleased with the clean and found everything professional and punctual. Lily will be thrilled to know she made such a positive impression.
We truly appreciate your recommendation and look forward to helping you again in the future.
Daniella
great quick service
great quick service, aways arrives on time and always completes a great job.
many thanks
9 januari 2026
Svar från Vapor Clean
Thank you so much for taking the time to leave this review. We’re really pleased to hear you’ve consistently had great, reliable service from our team.
Arriving on time and delivering a thorough job every visit is exactly what we aim for.
Many thanks for your continued support.
Daniella
bad expirenece
I requested a full house and carpet cleaning for the property I was moving into on the same day. I was advised the cleaning would take approximately seven hours. However, there was a delay in the previous owner vacating the property; they were scheduled to leave by 10 AM, but did not depart until 12 PM. Vapor Clean informed me that they would begin cleaning from the top floor while the previous owner continued moving out, which was acceptable to both parties.
Later, at noon, I received another call from the cleaning company explaining that, due to the owner's delay, they would not be able to complete all tasks as planned, and asked me to prioritise areas for cleaning. I specified the bathroom and kitchen (limited to oven and hob).
Unfortunately, several issues arose with the cleaning. The shower area, basin, taps, and toilet seat were not properly cleaned and still showed limescale and stains. This was disappointing given their advertised commitment to thorough service. Additionally, while the website stated carpets would dry within 30 minutes, the cleaner advised it would actually take 24 hours. As we needed to move in immediately, he suggested using plastic sheeting overnight, which was inconsistent with the advertised information.
The services were supposed to include:
• Cobweb removal
• Internal window cleaning (glass, handles, frames, sills)
• Door cleaning (frames, handles, glass, treads)
• Light fittings, shades, and switches
• Radiators
• Skirting boards, architrave, dado/picture rails
• Curtain poles dusted
• Plugs, switches, fixtures
• Fitted furniture (interior/exterior)
• Mirrors & pictures
• Carpets and hard floors vacuumed
• Hard floors mopped
• All cupboards and drawers (interior/exterior, doors, shelves)
• Tiles degreased and buffed
• Worktops degreased and buffed
• Exterior appliances cleaned
• Washing machine soap drawer cleaned
• Fridge/freezer interior & exterior cleaned
• Sink/taps and fixings de-scaled
• Descaling of shower, bath, sink, plugs, showerheads, hoses, pipes
• Shower screen, rails, handles, seals descaled
• Tiles descaled and buffed dry
• Taps, soap trays de-scaled and buffed dry
• Toilet pan descaled and disinfected (including pan, seat, fixtures)
• Mirrors, shelving, cabinets cleaned
• Extractor fan vacuumed
For these services, I paid £84 for oven cleaning and £110 for full carpet cleaning, both as additional charges.
Based on my experience, only about 20–30% of the work was completed over four to five hours, despite having paid in full.
7 januari 2026
Svar från Vapor Clean
Thank you for your feedback. We're genuinely sorry to hear that your experience didn’t meet expectations, especially during what we understand was a stressful moving day.
We do want to clarify that when our team arrived, the property was still fully occupied, with belongings in all rooms. This significantly impacted our ability to begin the full clean as planned. Despite this, we started on the top floor with agreement from both parties and later sent an additional technician to help maximise what could be achieved once full access was granted — which wasn’t until after midday.
Given the reduced timeframe and limited access, we contacted you to prioritise key areas, and our team worked hard to complete those to the best possible standard under the circumstances. We’re sorry to hear that some areas didn’t meet your expectations, and we’ll be reviewing this internally.
Regarding carpet drying times, we always aim to provide realistic guidance based on the property’s ventilation and weather conditions. While our website states carpets can dry within 30 minutes under ideal conditions, we advised a longer drying time in your case to ensure transparency.
We appreciate your comments and will use them to improve how we communicate in time-sensitive situations like this. If you’d like to discuss this further, we’re happy to speak directly.
Daniella
Absolutely brilliant 👏
Excellent service from start to finish. Was even able to book Christmas week. My carpets look brand new. Very thorough cleaning and explanation throughout!!!
I would highly recommend Vapor Clean
7 januari 2026
Svar från Vapor Clean
Thank you so much for the glowing review! We’re thrilled we could help over Christmas week and that your carpets are looking brand new. It’s great to hear our technician kept you informed throughout — we always aim for a thorough and reassuring service. Thanks again for the recommendation!
Hope to see you again in the future :)
Daniella
Excellent job
Will deep cleaned our Bosch double oven today for us before we move house. He was on time, professional and did a brilliant job. Would highly recommend!
6 januari 2026
Omdöme utan inbjudan
Svar från Vapor Clean
Thank you so much for the fantastic review! We’re really pleased to hear that Will delivered such a great clean for your Bosch double oven before your move. Being on time, professional, and thorough is exactly what we aim for, so your feedback means a lot.
We truly appreciate the recommendation and hope we can help you again in the future with any other cleaning services you require.
Daniella
The oven still felt greasy and when I…
The oven still felt greasy and when I put the oven on the kitchen filled with smoke and I had to open the windows and put the extractor fan on. A very disappointing experience for the amount it cost.
19 december 2025
Svar från Vapor Clean
Thank you for taking the time to share your feedback. I’m really sorry to hear that your oven still felt greasy and produced smoke after the clean — that’s not the standard we aim to deliver!
We do offer a free revisit policy if we’re notified within 72 hours of the appointment, as we always want the chance to put things right. Unfortunately, we didn’t hear from you, but we still appreciate you letting us know about your experience.
Thank you again for your feedback — it genuinely helps us improve.
Daniella
Svar från Vapor Clean
Thank you so much for your review. We’re really glad to hear that Lee did such a great job for you, especially with a very dirty oven. We’ll be sure to pass your kind words on to him.
We appreciate you choosing Vapor Clean and hope to help again in the future.
Daniella
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.