Vaping.com Omdömen 

overall Vaping dot com has excellent customer service,
Prompt,
helpful,
and understanding
I will say though, I do not feel their delivery company is very reliable, my recent package was returned too them because I was not home too sign for the package ( and I believe only one attempt was made by the service and they left no note or anything stating they even tried!) but Vaping,com itself gave me nothing but five star support with the issue, hopefully they will find a "better" service too use for the direct delivery segment of their transactions because this aspect is "vital" for them too Garner, the continued and loyal business they deserve from their customers~ thank you

I ordered on the 1st. Had to contact the tracking company 5 times to do updates. Finally got product on 27th. Shipping says 5-15 days. It took 20 days. Nothing done about it except sorry, we'll update soon.

Edit after reply-- once again, it took 20 days. Last I checked, 20 business days is MORE than 15 business days.

Excellent customer service. My order never arrived and they responded quickly and within 4 days my shipment arrived. Sam was very helpful and kept in touch all the process.
Thank you
Robert

My experience has been great. My order was either lost or very delayed. My issue was corrected within days and I received my order promptly. Thanks so much 👍

Compre un vape que a los dias presento fallas.... atendieron enseguida, con mucha amabilidad mi reclamo y me fue reintegrado mi dinero. Empresa super responsable. Yo la recomiendo 100%

I bought a vape that presented failures after a few days... they attended to my claim right away, very kindly, and my money was refunded. Super responsible company. I recommend it 100%

Excellent company !!!!
Ordered for first time a small issue with my account at first but issue was corrected within a couple of hrs ! Will definatley continue to use this company !
Dale

Originally ordered on 4/28 the shipment information was received 4/29, order label created on 5/9 took 7 business days to create a label then it ships 5/10. Tells me its scheduled for delivery on 5/16. On 5/16 at 10:49 am the tracker tells me delivery rescheduled because no adult was there to sign, nobody has come knocked on my door or rang the door bell there was no delivery attempted. Same day 5/16 at 11:46 am the tracker tells me it’s on route for delivery. Same day still 5/16 at 7:46 pm tracker says delivery rescheduled no delivery attempt. Same day again 5/16 at 8:14 pm tracker says delivery attempted road closed. I’m not blaming vaping.com at all love the products but the shipping company is atrocious. Please vaping.com find a new shipping company.

Great customer service. I had an issue with my account and Taylor went above and beyond to resolve my issue

Still waiting for my order to arrive at the “final mail carrier” after 5 business days.

Used to be amazing. Never EVER order from these people. Took weeks to get my package to the carrier then the carrier they're using for shipping is quite literally the worst customer experience I’ve ever had with a company. Unprofessional, lies, unfulfilled promises, never called me back, laughs at your troubles, and vaping.com won’t do SH** to fix it. I will be charging back my credit cards for this BS.

Always the best pricing and experience when ordering online. I have been a customer for 3 years and have never had a bad experience. Highly recommend.

Unfortunately I didn’t like it,I return the package 3 weeks ago,I hope I will be rewarded.
Please could you check?
Best regards

Everyone stating that it takes forever to deliver it does so far I’ve waited 2 weeks one week it being with the shippers with a tracking number that does not track a thing it just says no date available I don’t care how good the product is this is not a business that I will be giving any money to again you would think they would choose another shipping company after everyone gives them a bad review because of them. UPDATE
Still waiting has been on a truck 2 days after waiting to get a shipping label for a week again I’ll never buy from here again and if you need things pretty quick or even in a normal time period you should not either

Delivery was accurate and punctual the last time. A big difference from before.
Kudos.

My experience was VERY poor. I never received my order and I am still waiting on getting my money back. I will never order from this site again.

Never received package. Wasn't available for signature. Last attempts on 1rst of April, and still have not received a refund.

Products from here are good but shipping takes way too long to be a viable supplier. Last order was a month ago and still is not received. Previous order was left on doorstep with no signature although it states a signature is required (and included in shipping costs)

First of all I was not sent an email saying that it was on the way. Second of all I was not told that it was being delivered on a certain day. And then I was not told it was delivered. So now I'm sitting here waiting for my money back. I would like for you to do that pretty damn soon thank you.

Battery does not have adjutment and coils burn out quickly have gone through several coils in a short period of time . glass tank broke and it was hard to replace it with seals that was included. Was wondering if you can send me a supply of coils for my dissatisfaction before my next order.

I haven't received my order yet, but I realized I ordered the wrong pods a few hours after I placed my order. So I emailed support and asked them if it would be possible to exchange the wrong pods I ordered for the same dollar amount in the correct pods I needed, or if they could cancel/refund me for store credit (since I was planning to buy the correct pods from them anyway), and Taylor got back to me in under 12 hours and told me my order was cancelled and my debit card would be refunded in a few days. Fortunately I had enough money to go ahead and order the right pods so I'll probably write another review when they come in. Btw: I know it sucks having to wait for your card to get refunded but as someone who works in a place where we often have to delete card swipes I understand that that sort of thing is out of the control of the store and often has way more to do with your bank than the person refunding you. And I want to mention that I needed to change/cancel my order because of a mistake that *I* made so I appreciate that customer support was willing to accommodate me.