Vaping.com Omdömen 

1 140
•
TrustScore 2.5 av 5

2,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

They shipped my package then intercepted it claiming I committed a fraud and UPS placed a delay on the tracking progress. I committed no fraud and they gladly took my money. Once they do this you hav... Se mer

Betygsatt 1 av 5 stjärnor

Took over 3 weeks to receive order, got order finally and half of the pods weren't even filled properly. Not to mention the 'fogger' brand taste NOTHING like the authentic ones ive been using for mont... Se mer

Betygsatt 1 av 5 stjärnor

At the end of the day, my goal ordering online is convenience. Everything about vaping.co is exactly the opposite. They really aren't special. They don't have anything unique or special enough to wast... Se mer

Betygsatt 5 av 5 stjärnor

I got scared after ordering because of the poor reviews, which I didn't check prior to ordering, but I will say that I'm very pleasently surprised. The vapes arrived on time and in perfect working ord... Se mer

Företagsinformation

  1. E-cigarettbutik
  2. också i
  3. Tobakshandel

Skrivet av företaget

At Vaping.com, the customer is at the heart of everything we do. We're proud to offer great prices on an impressive selection of vapes, components, and e-juice from over 150 top brands. Enjoy free shipping on orders over £20! Our genuine commitment to your satisfaction means we're always ready to provide advice and address any concerns. If you have any questions, feel free to reach out to us at support@vaping.com.


Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,4

Alla omdömen

(1 140)

18 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Will Continue To Buy For Sure!!!

I've made many purchases of Beco Mesh Disposable Vaptios and they are by far the absolute best! Great flavors - my favorite is the Blueberry Raspberry. Awesome value and never had a "dud."

6 april 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Thank you for the review; we are pleased you like the products.

Vaping.com
Support Team

Betygsatt 5 av 5 stjärnor

This is my first AIO and I'm pleasantly…

This is my first AIO and I'm pleasantly pleased. Easy to use from charging to loading with juice to replacing coils. This is a must have for beginners like myself.

6 april 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Thanks, Cory, Glad to hear you are enjoying your purchase.

Vaping.com
Support Team

Betygsatt 1 av 5 stjärnor

DO NOT BUY FROM VAPING.com

DO NOT BUY FROM VAPING.com
The delivery company they use is ridiculous… they tried to deliver to the wrong address one time and it has taken over 2 months and I still haven’t received my refund… customer service sucks just as bad

5 april 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Hi Christina,

Please can I ask you to contact Chris via support@vaping.com so I can assist you? I believe Sam is helping you with the refund after a failed delivery. We have responded to all emails and provided instructions on the refund. Please send me an email so we can clear up any confusion.

Vaping.com
Support Team

Betygsatt 1 av 5 stjärnor

NEVER RECEIVED!!!!!!!!

I am seriously disappointed in this company. You’re asking for a review on a product that I never received. After lodging a complaint was assured shipment was on the way…still NEVER RECEIVED!!!!! Will never purchase from or recommend this site again!!!!

3 april 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Hi Cathe,

Thank you for getting in touch with us again. I'm pleased to see Sam has been assisting you with your reshipment. We are sorry you did not receive the first order. The carrier indicated they delivered this on March 26th. We include Route delivery protection on all orders for this reason. The reshipment is on its way, and the tracking was updated on April 1st. I am confident it will reach you shortly. We will continue to track the order to ensure this issue is resolved.

Vaping.com
Support Team

UPDATE: I'm pleased to see the replacement order was successfully delivered and signed by you on April 5th (6 business days after shipment). We will always resolve issues such as this.

Betygsatt 1 av 5 stjärnor

My order never came

My order never came. Terrible customer service. Don’t buy from this website.

1 april 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Hi Savannah,

Please can I ask you to contact Chris at support@vaping.com so we can get this resolved asap? The number you have quoted is a Route Delivery Protection order number. We always fix customer issues, and I want to get this looked into promptly.

Vaping.com
Support Team

Update: Hi Savannah, I was able to locate your order by contacting Route. I have emailed you directly to resolve this. The tracking tells us it was delivered on March 10th. Route insured your package, so a resolution could have easily been found if it had been stolen. We are always available at support@vaping.com to answer your questions. Please reply directly to Chris for further help.

Betygsatt 1 av 5 stjärnor

Do not use them.

I ordered some fluid back in February. After waiting a month, because I read the reviews (about how it takes forever but you eventually get it), I get impatient. I emailed support two weeks ago. They assured me it would be delivered by the end of the week and if not to let them know. Well. It didn’t arrive. I let them know. Got no response. Asked for a refund, still no response. Avoid this company like the plague. They had the audacity to ask me to review these products?!?! How do I review something I’ve not even received?!?! I would love to give my opinions about the fluids. Unfortunately, I can’t. I don’t know what happened but I’m over it. I want what I paid them back and to be done with them.
Avoid. 0/10. Do not recommend.

1 april 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Hi Brandon,

Thank you so much for getting in contact with us. Since discovering the package was being shipped to a military base, a full refund has been issued to your original payment method. Unfortunately, this is not possible via our carriers. The carrier returned the original order to our warehouse after the unsuccessful delivery attempts, and it was only then that we discovered the problem. We are truly sorry it took so long to get to the bottom of this. We have since updated our shipping zip list to prevent orders from being placed to this zip in the future. Please can you confirm to Taylor via email when you have received the full refund? We always act with our best intentions and are genuinely sorry this was not flagged earlier.

Vaping.com
Support Team

Betygsatt 1 av 5 stjärnor

The run around

I've been ordering with vaping.com for almost a year. Although the quality of products is up there, the shipping and complaint departments have some work to do. I made an order back in January of this year. The order was delayed and ended up having an attempted delivery while I was out of town on vacation. There was a note left on my door to email the shipping company. I did, promptly. I never received a response. I've reached out to vaping.com and route to either obtain my shipment or to get my money back. Both companies always refer me to the other. The lack of accountability, transparency, and mishandling of my products/money has made it clear to me that this company is not trustworthy enough to have my business. I should be able to obtain my money for services not rendered, but it appears that as long as they toss you over to the shipping/insuring company enough times that you will eventually give up and allow vaping.com to keep the profit.

31 mars 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Hi Kate,

Please can I ask you to contact Chris directly via Support@vaping.com so we can resolve this for you? Your comments sadden us deeply as the information is incorrect. We always fix situations for our customers, but if something has been overlooked, we will resolve it ASAP. Thank you once again for contacting us.

We look forward to finding a prompt resolution.

Vaping.com
Support Team

Betygsatt 5 av 5 stjärnor

A well earned 5 star

Leaving a 5 star rating. While I did run into some issues, some of which out of their control, the problem was rectified in a timely manner. I was put at ease with the issue through the great customer care. I will shop here again.

30 mars 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Thank you, Mike. Please reach out if we can assist in the future.

Vaping.com
Support Team

Betygsatt 5 av 5 stjärnor

I've ordered from here several times…

I've ordered from here several times with no problems at all. This last order however was a disaster. Several weeks had gone by and I realized I never received my order. I reached out to customer service for an update. I was told that my order never shipped because the items were not in stock. I was offered a full refund. The problem is, I ordered these specific items at that specific time because they were on sale. I waited a few more days and just did the refund. Once I placed the new order, the customer service rep told me he/she would keep an eye on it. They did. My replacement order arrived in a timely manner. Props to Taylor for handling all of that for me. I was given a 20% coupon code to use for this order. That was nice, but it still made it more expensive then when I had originally placed the order. That's the reason for only 3 stars. I understand that mistakes happen. It was just unfortunate that I had to pay for THEIR mistake.

Update: At the end of this process, vaping com made it right. They shipped my replacement order very quickly, AND refunded me the difference. Well done. Special shout out to Taylor.

29 mars 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

I appreciate your understanding William. I am happy to see we resolved this for you. Please let us know if we can help further assist you.

Vaping.com
Support Team

Betygsatt 5 av 5 stjärnor

Great experience

Great experience..easy to order and great product when it arrived

28 mars 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Thank you for the review. We are happy you are enjoy the products

Betygsatt 1 av 5 stjärnor

If you like getting ripped off

If you like getting ripped off, do business with these people. I ordered something from them over a month ago. One excuse after another. Still never have received merchandise, charge me and never sent it to me. Awful awful awful awful

27 mars 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Hi Brian, Thanks for getting in contact with us. I have asked a supervisor to reach out to ensure you are receiving our emails. I can see the first order was deemed lost by the carrier, so we arranged for a reshipment via Route. The replacement is on its way to you and will be with you shortly. We are very sorry for the loss; we offer complimentary delivery protection on all orders for this exact reason.

We look forward to you receiving your order and resolving this situation.

Vaping.com
Support Team

I'm happy to see your order was delivered and signed for by you. Please respond to Sam or Taylor directly if you have any further concerns.

Betygsatt 1 av 5 stjärnor

WARNING! Do NOT buy from here!!

If I could leave zero stars I would. I received the Sky Solo vape and when I try to use it the tip got so hot I couldn’t keep my lips on it. I wrote the company immediately after buying and trying it and they responded and asked I take a picture of it lol umm ok. So I sent a picture and they said they would help me troubleshoot it lol, I haven’t heard a thing back after sending multiple emails. I will be contacting my credit card company now to file a charge back against these frauds.

27 mars 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Hi James,

We are sorry for the delay in getting this resolved. We were waiting on the manufacturer to offer some recommendations to fix this for you. I have emailed you directly with confirmation of a refund. Please respond directly if you have any further questions.

Sincerely,

Vaping.com
Support Team

Betygsatt 1 av 5 stjärnor

Delivery time 3 weeks long… old juice...

Delivery time was close to 3 weeks long from order placement. Both of the salt nic products I purchased were stale and flavorless as its production date was over a year old. Won't be ordering from here ever again.

26 mars 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Hi Dylan, Thank you for getting in contact with us. At check out, we state that the delivery time can be up to 15 business days from dispatch. Your order was shipped on February 24th within 24 hours of placement and arrived 9 business days later on March 9th. I've asked one of our agents to contact you directly to find more info on the two brands you purchased. We are always available to answer any questions you may have at support@vaping.com. Please can I ask you to respond directly to the email?

Vaping.com
Support Team

Update: Please reply to Taylor's email directly when you have a minute. We are keen to get this looked into and resolved.

Betygsatt 5 av 5 stjärnor

Fling E-cig-I’m loving It!

I just received my second order of the Menthol Flings. I love them! I have not had a regular cigarette in over 2 weeks (and I was a two pack a day smoker)!
The Fling E-cig is so similar to the real thing. Puts out a good amount of vape and feels like I’m taking a drag from a real cigarette. I did cough a bit on the first few drags, but that was part of learning how to use it. I love the convenience of it being disposable. I started with the 5.4% and just received the 3.6%. I’m trying to cut down on the nicotine and this product is perfect for that.

26 mars 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Thanks for the review Dawn, We are happy you enjoy the products.

Betygsatt 5 av 5 stjärnor

Customer service has been awesome

Customer service has been awesome. Alex is always very helpful. This best online vaping store I have found yet. I highly recommend giving this a try. Shipping is pretty quick.

24 mars 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Thank you, Doug. I will pass on the comments to Alex. Please let us know if you need anything from us.

Vaping.com
Support Team

Betygsatt 4 av 5 stjärnor

Taylor is extremely helpful

Taylor is extremely helpful, kind, and professional! I cannot speak on the order yet as I haven't received it. There was some issues with shipping and Taylor got it reprocessed for me. Hopefully I receive my order soon.

21 mars 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Hi Ashleigh, Thank you for the review. I will pass on the comments to Taylor. I am pleased to hear you are being looked after. Taylor will continue to check in on the order until delivery.

Vaping.com
Support Team

Betygsatt 5 av 5 stjärnor

Great Place for Vape Supplies and Great Customer Support

Vape.com is a great place to order your supplies through. The customer service is great. Although there is some delivery issues due to shipping companies, they were still able to get me my products. I love using this site for my vape needs.

18 mars 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Thank you, Steven; I'm happy to see Sam was able to help you with your questions. Glad to see the package was delivered.

Vaping.com
Support Team

Betygsatt 5 av 5 stjärnor

They care about the customer.

I had a problem with shipping, and it took longer to get it than I had hoped. I reached out to Vaping.com and they replied immediately to my situation and even ended up giving me a credit because of the time it was taking to get my product. Low and behold the order did eventually come. I again reached out to Vaping.com and explained that I had finally got my product and let them know they could recharge me for the vape, they did NOT recharge me for it due to circumstances. While shipping took a while, the company of Vaping.com was right there to help me out. Thank you Vaping.com for all your help and more than generous outcome. They stand behind their products and strive for a good customer relationship. Happy vaper. : )

9 mars 2022
Omdöme utan inbjudan
Logotyp för Vaping.com

Svar från Vaping.com

Hi Beth, Thank you so much for this review. We do sincerely care for all of our customers and look forward to being of service to you in the future. We always resolve any problems experienced and are happy this is being recognized.

Vaping.com
Support Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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