They shipped my package then intercepted it claiming I committed a fraud and UPS placed a delay on the tracking progress. I committed no fraud and they gladly took my money. Once they do this you hav... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Took over 3 weeks to receive order, got order finally and half of the pods weren't even filled properly. Not to mention the 'fogger' brand taste NOTHING like the authentic ones ive been using for mont... Se mer
At the end of the day, my goal ordering online is convenience. Everything about vaping.co is exactly the opposite. They really aren't special. They don't have anything unique or special enough to wast... Se mer
I got scared after ordering because of the poor reviews, which I didn't check prior to ordering, but I will say that I'm very pleasently surprised. The vapes arrived on time and in perfect working ord... Se mer
Företagsinformation
- E-cigarettbutik
- också i
- Tobakshandel
Skrivet av företaget
At Vaping.com, the customer is at the heart of everything we do. We're proud to offer great prices on an impressive selection of vapes, components, and e-juice from over 150 top brands. Enjoy free shipping on orders over £20! Our genuine commitment to your satisfaction means we're always ready to provide advice and address any concerns. If you have any questions, feel free to reach out to us at support@vaping.com.
Kontaktuppgifter
Storbritannien
- support@vaping.com
- vaping.com
2,4
Dålig
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
vaping .com has been Great
vaping .com has been Great. I am waiting for my next purchase to arrive .I know it will be just what I ordered. Would recommend using Vaping.com for all your vaping supplies.
14 mars 2023
Omdöme utan inbjudan
Svar från Vaping.com
Thank you, David, Please let support@vaping.com know if we can ever assist in the future.
Vaping.com
Support Team
Shipping was fast
Shipping was fast, theres also a lot of options if you cant find it just search it up It'll come up, a little pricey for 30ml salt but it is what it is when you want it
8 mars 2023
Omdöme utan inbjudan
Svar från Vaping.com
Thank you, Sonny, Please let us know if we can assist you in the future.
Vaping.com
Support Team
Good variety
8 mars 2023
Omdöme utan inbjudan
Svar från Vaping.com
Thank you, Christine, we are happy you are enjoying our selection.
Vaping.com
Support Team
I had a concern about how long it was…
I had a concern about how long it was taking to ship. I emailed the support crew and they got right back to me and let me know that the website was displaying the wrong status and my juice was almost to me. Thanks!
13 mars 2023
Omdöme utan inbjudan
Svar från Vaping.com
Thank you, Heather, we are happy to hear we were able to assist you.
Vaping.com
Support Team
Svar från Vaping.com
Thank you, for the review, Daniel
Vaping.com
Support Team
Not happy at all
Not happy at all, payed 78$ for this package and now two days late with no update on tracking in 2 days even though it's supposed to be in my state and town already. Yet to be delivered
8 mars 2023
Omdöme utan inbjudan
Svar från Vaping.com
Hi Isabella,
Thank you for reaching out to us again. We are very sorry for the delay in updating the tracking information. I have asked an agent to reach out directly to ensure any issue is resolved. We look forward to getting this resolved for you.
Vaping.com
Support Team
Update: We are happy to see your order was successfully delivered, please let us know if you have any further concerns.
Helpful
Exactly the same as many verified purchasers. Order placed on Feb.2, received shipped info but it never updated then disappeared from radar.
Update: Mar 15, Customer support contacted me through Email. The person I communed with was empathetic and very helpful. I received a full refund within a few days. Thank you for helping, I'll be shopping here again.
27 februari 2023
Omdöme utan inbjudan
Svar från Vaping.com
Hi Donnie,
We are sorry for the issues you experienced with your order. I want to confirm you received the refund back to the original payment method? We always resolve any customer issues and are sorry for any cause for concern about our legitimacy.
Vaping.com
Support Team
I placed an order on January 13
I placed an order on January 13, tracking info never updated. I emailed customer support on Feb 9th for the order status. I received an email on February 10, stating they would check with the carrier, followed by an email on Feb . 12, advising the order was lost. I was told I would receive a refund in 7-10 business days. On February 24, I still had not received a refund. I contacted customer support to advise I had not received my refund and requested a receipt. I received a reply stating they will “chase it down” with finance and I would receive a response that day. It is now February 27, I still haven’t received a response, receipt, or a refund of $105.74. Once resolved, I will no longer use this company.
13 januari 2023
Omdöme utan inbjudan
Svar från Vaping.com
Hi,
We have contacted you directly to ensure you received the full refund and an apology for the delay in getting this resolved. Please can I ask you to confirm via email so we know that this has been fixed. We are sincerely sorry for the failure of our carrier in delivering your order. We always resolve any issues our customers have.
Vaping.com
Support Team
Sam answered my questions
Sam answered my questions, explaining the delivery/tracking process and kept me updated.
6 februari 2023
Omdöme utan inbjudan
Svar från Vaping.com
Hi there,
Thank you for writing the review of your experience with Sam. We are pleased you received the relevant information. Please let us know if you need us in the future.
Vaping.com
Support Team
Sam always responds to any inquiry…
Sam always responds to any inquiry related to product or shipping in a helpful and timely manner. I am happy to be able to purchase my favorite disposables at Vaping.com. Thank you
15 februari 2023
Omdöme utan inbjudan
Svar från Vaping.com
Thank you for taking the time to review Vaping.com. Please let us know if we can assist you in the future.
Vaping.com
Support Team
Superior customer service and great…
Superior customer service and great products!! I will be back for more.
15 februari 2023
Omdöme utan inbjudan
Svar från Vaping.com
Thanks, Jay; we are pleased you are enjoying our service.
Vaping.com
Support Team
i would like to thank the vaping.com…
i would like to thank the vaping.com team , love the mag18 they were very helpful in getting my package deviled to me and suggestion some e juice flavors to go along with my new vape ..love it !!
15 februari 2023
Omdöme utan inbjudan
Svar från Vaping.com
Thanks, Sean, We are so pleased you are enjoying our suggestions. Please let us know if we can help in the future.
Vaping.com
Support Team
I wanna thank Taylor from the team she…
I wanna thank Taylor from the team she really helped me out about knowing my package details
14 februari 2023
Omdöme utan inbjudan
Svar från Vaping.com
Thank you, Michael for the review. We are pleased Taylor was able to assist you. Please reach out if you need further assistance.
Vaping.com
Support Team
Very awesome place to get all your…
Very awesome place to get all your vaping needs....highly recommend this website.
14 december 2022
Omdöme utan inbjudan
Svar från Vaping.com
Thanks Mona,
Please let us know if you ever need us. Thank you for the recommendation. All the best.
Vaping.com
Support Team
A Package was lost the Team at…
A Package was lost the Team at Vaping.com made sure I was credited and expedited my replacement order. Thanks to all the folks at Vaping.com for the diligence and providing excellent customer service.
12 januari 2023
Omdöme utan inbjudan
Svar från Vaping.com
Hi Anton,
Thank you for taking the time to review our site. We are happy to hear your issue was resolved. Please reach out if we can assist you further.
Vaping.com
Support Team
Good experience and good delivery
Good experience and good delivery. One time they delivered the wrong order but they gave a refund. Good selection
19 januari 2023
Omdöme utan inbjudan
Svar från Vaping.com
Hi David,
Thanks so much for the review. I'm pleased to see the issue was resolved. Please reach out if we can assist further.
Vaping.com
Support Team
Excellent service
Great selection, fast shipping and excellent customer service. I’ll order again for sure.
17 januari 2023
Omdöme utan inbjudan
Svar från Vaping.com
Thank you Jan; great to hear you enjoyed our products. We look forward to welcoming you back again very soon.
Vaping.com
Support Team
Great customer service and great…
Great customer service and great selection
4 januari 2023
Omdöme utan inbjudan
Svar från Vaping.com
Hi Tom,
Thanks for taking the time to leave the review. We look forward to you shopping with us again in the future. Please reach out to support@vaping.com if we can assist with anything.
Vaping.com
Support Team
I'm very pleased.Was buying in a…
I'm very pleased.Was buying in a tobacco shop and now I'm saving a lot of money. I will buy from again
27 december 2022
Omdöme utan inbjudan
Svar från Vaping.com
Thank you, Donna, for the review. Please reach out if we can ever offer assistance.
Vaping.com
Support Team
Customer service is a joke
I received an order. IT WASNT MINE OR NEARLY CLOSE TO MINE!! I have emailed them sent messages on social media and nothing. Of course they don’t tell you about the vaping “tax” when you check out so the total is an additional 50 bucks. At this point I want a refund and telling everyone to stay away from this company SCAM!!
29 december 2022
Omdöme utan inbjudan
Svar från Vaping.com
Hi Lucas,
Thank you for getting in touch. I can see Taylor and Darren are both assisting you with this issue. Please rest assured it will be resolved asap with a reshipment, or if that is not possible, a full refund. We always resolve any issues our customers' experience. Again, we are very sorry for the disappointment caused by this error. We look forward to this being fixed.
Vaping.com
Support Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.