Logotyp för Vaper Store
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Vaper Store Omdömen 592

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TrustScore 4 av 5

3,9

E-cigarettbutik
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

FALSE ADVERTISING - Ordered vape liquids totalling £25.00 - on 4th February 2026 & still no products delivered. First delivery in January 2026 arrived super quick so trusted Vaper Store……mid February... Se mer

Betygsatt 4 av 5 stjärnor

Was looking for zero nicotine and actually found a good selection finally. Shipping not too pricey. 1of3 vapes received within a few days in the original box. The other 2 I'm not sure what's happening... Se mer

Betygsatt 5 av 5 stjärnor

Excellent customer service with a real human being ! After placing an order, I was called by a very helpful lady, who advised some of the flavours of products I ordered could not be fulfilled. She... Se mer

Betygsatt 5 av 5 stjärnor

Despite having the next day delivery, we did have to wait four or five days, I was aware of the bank holiday but the wait was very long, I believe one of the vapes was broken and I understand you are... Se mer

Företagsinformation

  1. E-cigarettbutik

Om Vaper Store

Skrivet av företaget

Have an issue? Contact us first

We politely ask that all customers consider this when creating and publishing reviews. Reach out to us first if you're not happy or something went wrong. We will always replace faulty product free of charge. We will always provide full refunds where fair and appropriate and we will sometimes send customers gift cards if we really mess up.

About Vaper Store

Vaper Store is a premium online retailer of all things vape related. We are primarily a UK based store but we do ship to Ireland and other countries in the EU where vaping is legal.

Our Product Range

Vaper Store stocks vape disposables in 0mg, 10mg and 20mg, 100ml and 50ml vape juice with supplementary nic shots and salts. We also stock mods, pods, kits, coils, tanks and batteries. UK Vapers and all UK vaping equipment is completely catered for at our online vape shop. We also sell a range of CBD vapes and CBD juice.We sell the best, cheapest vape juices and liquids from all popular vapour and juice suppliers.

Age Verification

As a responsible online retailer of vape products we adhere to all current legislation on the sale of vape related products. All customers must be able to verify their age when ordering. We do this via our partner 1account who cross-reference customer order details with other data sources to verify the age of every customer.

Customer Service

Great customer service is at the heart of everything we do at Vaper Store. We will endeavour to resolve any customer service issues which are fundamentally our fault or within our control but we can't always control everything such as couriers losing parcels or delays in parcels being delivered.

Overal Trust Score

The majority of our shipments arrive on time. The vast majority of our customers are happy with our service. Our returning customer rate increases every month, as does our average order value. So when it comes to trust and reputation, we must be doing something right.

Our Gratitude

We are grateful to customers who submit reviews. We also recommend that customers check out the reviews on other review platforms by using Google for a complete picture on how Vaper Store is prioritising great customer service.

Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

592 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 1 av 5 stjärnor

Ordered vape liquids totalling £25.00

FALSE ADVERTISING - Ordered vape liquids totalling £25.00 - on 4th February 2026 & still no products delivered. First delivery in January 2026 arrived super quick so trusted Vaper Store……mid February there’s no updates on my account & nothing on Shopify either…….I am now guessing I have been scammed as they took £25 from my bank account & I have had no replies via email or by using ‘contact forms’ to vaper store!!!!! DONT TRUST THEM as they DO NOT fulfill their promise of good customer service or deliveries & do not reply to customer queries/complaints. I asked for the order to be upheld or a full refund but I have not heard anything since & nothing to show for £25

4 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is the third order ive placed

This is the third order ive placed. First order no problems everything was fine.second order arrived, upon opening there was 1 item missinng from my order. Refillable vape pod kit,company had not informed me prior or even bothered to apologise for missing item. Just showed up on delivered email as unforfilled item. I sent numerous emails week after week.with out one single reply, they eventually sent me a refund after about 3 month. This order same as previous two was placed based on receiving free cbd oil with every order.upon opening my last parcel all items where there, but no free cbd oil as advertised and no reason why either. Needless to say ive already sent 5 email with no reply. But this is a trading standards issue. It false advising basically, luring people in with false claims of great service, 24 hour responnse,free cbd oil with every order. Then not for filling commitments.

21 januari 2026
Betygsatt 2 av 5 stjärnor

Delivery lets service down bigtime.

I paid for next day service. Got the items Monday. Order placed Friday. No way to track. Items just left on doorstep as well. WFH & in all day, never knew item was there. The best thing is the product is decent. But it is let down by your chouice of logistics company.

24 oktober 2025
Betygsatt 1 av 5 stjärnor

Poor customer service... no response to simple error on their part

I placed an order during the recent sale for six different products, two types of nicotine pouches, one type of CBD pouch, buying five of each. The pricing was great, and the products I received were of good quality.

Unfortunately, the order arrived missing the majority of the pouches (I only received one of each item). Since then, I’ve tried contacting Vaper Store multiple times via email but have had no response whatsoever. There’s no phone number to call, and it feels impossible to get hold of anyone to resolve what seems like a simple mistake.

It’s really disappointing because the products themselves are decent, but the lack of communication or any attempt to fix the issue has completely let the company down. I’d love for someone from Vaper Store to finally reach out and correct this.

15 oktober 2025
Omdöme utan inbjudan

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