I placed my first order with this company and it arrived promptly. Unfortunately there was an issue with one of my vapes where it leaked (this does happen sometimes with the brand I use) anyway, I imm... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Used Vape House for a short while now. Always really fast delivery, even the standard option generally arrives within 1-2 days. Had the wrong flavour vape sent out to me accidentally so of course I em... Se mer
Ordered and the delivery literally came the next day with everything I ordered in tact. I was annoyed about it not having free delivery even if you spend a bit, but I must say the fast delivery and n... Se mer
Woohoo, 1st reviewer for vapehouse, I ordered 2 PRIME BAR vapes from here on 26th april(yesterday). Used a discount code for 1st time buyer, the order came the next day(27th april..today) Very quick d... Se mer
Företagsinformation
Skrivet av företaget
About VapeHouseUK VapeHouseUK is a trusted and leading retailer in the UK’s vaping industry, committed to providing high quality vaping products and exceptional customer service. Whether you're new to vaping or a seasoned enthusiast, we offer a wide selection of premium e-liquids, vape kits, prefilled vapes, coils, and accessories from top brands at competitive prices. Founded with a passion for helping smokers find a better alternative, VapeHouseUK focuses on offering reliable, safe, and satisfying vaping experiences. Our team stays up to date with the latest industry trends and regulations to ensure our products meet high standards of quality and compliance. We pride ourselves on fast dispatch, secure packaging, and efficient delivery, with various shipping options to suit your needs. Our customer support team is always ready to assist with product advice, order queries, or troubleshooting. At VapeHouseUK, we don’t just sell products, we build lasting relationships with our customers. Whether you shop online or connect with us via social media, we aim to provide a smooth and enjoyable experience every time. Join thousands of satisfied customers and make VapeHouseUK your go-to destination for all things vape.
Kontaktuppgifter
128 City Road, EC1V2NX, London, Storbritannien
- support@vapehouseuk.com
- vapehouseuk.com
4,7
Utmärkt
245 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Best vape shop around,the best prices…
Best vape shop around,the best prices and speedy delivery.
21 november 2025
Omdöme utan inbjudan
Svar från Vapehouseuk
Hi Cready,
Thank you for your great review. We’re delighted to hear you rate us as the best vape shop and that you’re happy with our prices and speedy delivery.
We appreciate your support and look forward to serving you again.
The VapehouseUK Team
Svar från Vapehouseuk
Hi Michael,
Thank you for your review. We’re pleased to hear you found great value for money and were happy with our service.
We appreciate your support and look forward to serving you again.
The VapehouseUK Team
Very quick with order and delivery
Very quick with order and delivery
18 november 2025
Omdöme utan inbjudan
Svar från Vapehouseuk
Hi Lavina,
Thank you for your review. We’re glad to hear you were happy with how quickly your order was processed and delivered.
We appreciate your support and hope to serve you again soon.
The VapehouseUK Team
I placed my first order with this…
I placed my first order with this company and it arrived promptly. Unfortunately there was an issue with one of my vapes where it leaked (this does happen sometimes with the brand I use) anyway, I immediately contacted them and after sending photos and a video of the item I was quickly issued a refund. I must say their staff are excellent and couldn't be more helpful. I shall be buying only from them from now on.
12 november 2025
Omdöme utan inbjudan
Svar från Vapehouseuk
Hi Clare,
Thank you for sharing your experience. We’re glad to hear your first order arrived promptly, and we appreciate your understanding regarding the occasional leaking issue with that brand.
We’re pleased our team could assist quickly and get the refund sorted for you without any hassle. Your kind words about our staff mean a lot.
Thank you for choosing to shop with us going forward, We truly appreciate your trust and support.
The VapehouseUK Team
Svar från Vapehouseuk
Hi Mrs Park,
Thank you for your kind review. We’re glad to hear you enjoyed the taste of the products and were happy with our quick response and delivery.
We appreciate your support and are always here to help.
The VapehouseUK Team
Fantastic site
Fantastic site! Great offers and super fast delivery. Will buy from this site every time.
6 november 2025
Omdöme utan inbjudan
Svar från Vapehouseuk
Hi Gail,
Thank you for your wonderful review. We’re delighted to hear you’re enjoying our offers and fast delivery.
We truly appreciate your loyalty and look forward to serving you every time.
The VapehouseUK Team
Svar från Vapehouseuk
Hi David,
Thank you for your review. We’re glad to hear you were pleased with our fast and accurate service.
We appreciate your support and look forward to serving you again.
The VapehouseUK Team
Super fast delivery and great product
Super fast delivery and great product
7 november 2025
Omdöme utan inbjudan
Svar från Vapehouseuk
Hi Raymond,
Thank you for your review. We’re pleased to hear you were happy with the fast delivery and the product.
We appreciate your support and hope to serve you again soon.
The VapehouseUK Team
Ordered on Sunday
Ordered on Sunday, delivered on the Tuesday. Perfect time and quality. Communication was brilliant too. Will definitely use again. ⭐️⭐️⭐️⭐️⭐️
5 november 2025
Omdöme utan inbjudan
Svar från Vapehouseuk
Hi Natasha,
Thank you for your lovely review. We’re delighted to hear your order arrived so quickly and that you were happy with the quality and communication throughout.
We really appreciate your support and look forward to serving you again.
The VapehouseUK Team
Svar från Vapehouseuk
Hi Mel,
Thank you for your review. We’re glad to hear your order arrived quickly and that you’re pleased with the product.
We appreciate your support and look forward to serving you again.
The VapehouseUK Team
HQD Glow Air 70K Vape defect - Resolved with Exemplary customer service
I purchased a HQD Glow Air 70K Vape Kit from Vapehouse, complete with some refills. The package arrived promptly and safely.
The vape unfortunately about 2 days into use started leaking from one of the tanks. The design of this vape is a little unfortunate where any leak from the tank seals deposits the liquid onto the electrical contacts, and the air flow vent, causing the vape to cut out and splutter. This leak was persistent and I ended up bringing out one of my refill packs to avoid continuing to have e liquid leaking into the main body of the vape.
The new tank did not leak BUT the vape body is not, as it turns out, a sealed unit and liquid had gotten into the electronics killing the ability to charge the device.
I contacted Vapehouse to raise the defective vape, asking for a new vape so I could continue to use the refills. They were extremely polite and understanding, despite this not directly being their fault they agreed to send me out a replacement vape. Their customer service is impeccable and im extremely happy to provide them with a 5 star review, and I do not consider a faulty tank seal as a reflection on Vapehouse, rather a simple manufacturer's defect which looking at online reviews about the HQD 70k is not too common.
25 oktober 2025
Omdöme utan inbjudan
Svar från Vapehouseuk
Hi Alex,
Thank you for taking the time to share such a detailed review. We’re really pleased to hear that your order arrived promptly and safely, but we’re sorry you experienced issues with the HQD Glow Air 70K kit.
As you mentioned, this appears to have been a manufacturer defect, and we appreciate your understanding regarding that. We’re glad our team could assist quickly and arrange a replacement so you could continue using your refills without further inconvenience.
Thank you again for the 5-star review and for recognising our customer service. We’re always here to help if you need anything in the future.
The VapehouseUK Team
My opinion
Been ordering from here for almost 3 years and have only ever received 2 incorrect items. The shipping is quick and the selection is amazing
31 oktober 2025
Svar från Vapehouseuk
Hi Alfie,
Thank you for being a loyal customer for almost three years. We really appreciate your continued support.
We're pleased to hear you're happy with our quick shipping and wide product selection.
Thank you again,
The VapehouseUK Team
Excellent service and choice
1 november 2025
Omdöme utan inbjudan
Thought I would give them ago
Thought I would give them ago , n now only buy from here , got everything I want n more, very happy n cheap too, delivery quick. Would recommend to anyone n I have .. o I finally gave up the fags after 35 years lol
1 september 2025
Omdöme utan inbjudan
Placed a order all items received the…
Placed a order all items received the next day. Tracking provided too.
Great service
24 oktober 2025
Omdöme utan inbjudan
Fast delivery and very happy with the…
Fast delivery and very happy with the product I bought. Will definitely be buying again, trusted company that delivers quality products.
27 oktober 2025
Omdöme utan inbjudan
excellent service good value for money…
excellent service good value for money fast delivery.
23 oktober 2025
Omdöme utan inbjudan
I was working away from home and had…
I was working away from home and had products delivered to the job next day. Superb service.
22 oktober 2025
Omdöme utan inbjudan
Always super quick delivery
Always super quick delivery, great products. Will continue to use Vapehouse.
18 oktober 2025
Omdöme utan inbjudan
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