you are very fast and efficient, always lots of choice, and delivery is excellent. I wish there was some way of selecting a second choice of flavours in case the first choice are out of stock, it wou... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Vape360 are brilliant, Evri never delivered my order, still jot had an apology, however that was very much NOT the case when I contacted Vape360, on a Sunday too, the customer service was excellent... Se mer
Never any problems ordering what i want theres always alternatives if items are out of stock. Huge selection of products to choose from and great prices. A+++++++++++
Ordering was straight forward tho its hard to navigate account and wanting to look at points and how to spend them, i find sometimes i put stuff in a basket and log into account only for things not to... Se mer
Företagsinformation
Skrivet av företaget
Vape 360 is the UK vape industry's leading online e-cig vape store which delivers vaping essentials including, e-cigarette starter kits, vape hardware and e-liquids. Vape 360 offers free delivery on all orders with same day dispatch and the best customer service in the vape industry.
Kontaktuppgifter
3 Sagar St, M8 8EU, Manchester, Storbritannien
- 01615649336
- contact@thevape360.com
- vape360.co.uk
4,4
Utmärkt
339 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 42 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
very poor quality and service
costumer services very poor they have contact number which doesn't even work plus it says next day delivery I order Saturday it came on Tuesday so this next day delivery
6 december 2025
Omdöme utan inbjudan
Apple blackcurrant nic liquid
First time I've tried this flavour & it it nice flavour & satisfying.
Will definitely purchase again.
Also I've been using Vape360 for quite some time & I am very happy with the service. I do not use any other company cos Vape 360 is the better one
12 december 2025
Omdöme utan inbjudan
Order Not Received & No Response from Vape360
Have been using Vape360 for a couple of months but I am frustrated at my latest experience. My order was allegedly shipped on 4th December but as of today 8th December the Royal Mail Tracking is still showing item not received!! I have tried 3 times to find out what is happening including via WhatsApp but 0 reply!
8 december 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you for your feedback. We did respond to your email, and we can confirm your order has now been delivered. The delay was caused by the courier’s weekend schedule and peak-season backlog. We sincerely apologise for the inconvenience.
If you need any more help, please email us at contact@vape360.co.uk
Regards,
Team Vape 360
My last order took 5 days until I…
My last order took 5 days until I finely received the order. And as I had to pay with my uber account my 2 vapes cost me nearly £40 . So I hope you understand my disappointment with the order.
27 november 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
We're sorry to hear about the delay with your recent order. Due to the courier’s peak-season backlog, some deliveries have been taking longer than usual.
Please share your order number with us at contact@vape360.co.uk
so we can investigate this further and help avoid such issues in the future.
Regards,
Team Vape 360
Definitely recommend this company
Definitely recommend this company, very helpful, and fast delivery, will definitely purchase more products from them.
4 december 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you so much for your kind words! We're glad to hear you were happy with our service and fast delivery. We truly appreciate your support and look forward to serving you again.
Regards,
Team Vape 360
Always great service,very quick…
Always great service,very quick delivery usually within 48 hours of ordering.
7 november 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you for the wonderful feedback! We're delighted that you found our service helpful and your delivery quick. We appreciate your trust and can’t wait to have you shop with us again.
Regards,
Team Vape 360
Never anyproblems with orders and…
Never anyproblems with orders and deliveries very efficient so 100% happy with them
28 november 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you for taking the time to leave such a lovely review. We’re happy to hear everything went well with your order. Your support means a lot to us!
Regards,
Team Vape 360
My order was lost by Evri
My order was lost by Evri, contacted customer service at vape360 and a replacement order was sent out the same day. Wonderful customer service!
24 november 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
We really appreciate your feedback! We're pleased that you received fast delivery and had a positive experience overall. Looking forward to assisting you again soon.
Regards,
Team Vape 360
Good range of flavours
Good range of flavours. Excellent seller would recommend highly.
22 november 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you for your lovely feedback! We're glad you enjoyed our range of flavours. We truly appreciate your recommendation.
Regards,
Team Vape 360
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you for your great feedback! We're delighted to hear you loved it — your support means a lot to us.
Regards,
Team Vape 360
Excellent customer service
Excellent customer service, they accidentally sent me the wrong order and it was over £100 as soon as I contacted them to say they had sent me the wrong flavour they resent the correct order and it arrived the next day
Even Before I returned the large order that was sent
Would definitely recommend this service
10/10 excellent communication staff are lovely and friendly
18 november 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you so much for your lovely review. As a small family-run business, we genuinely care about every customer, and we always do our very best to make things right. We're really glad we could quickly fix the mix-up and get the correct order to you the next day. Your kind words about our team truly mean a lot to us.
Thank you for recommending us — your support helps our little business grow.
Regards,
Team Vape 360
Can't give any higher praises pleasure
My experience i was blown away with how quick customer service got in touch with me. My items had been impounded wrongly by royal mail. They sorted my order out and even gave me extra vapes. Honestly over the moon with how great this company is for sure I will be of custom to them for the forseeable. Really really happy received my items in such a short space of time also. This company is going places hats off to them👏👏🙌
13 november 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you so much for your amazing feedback. As a small family-run business, we truly care about every order, so we were more than happy to help when Royal Mail held your parcel by mistake. We're glad we could sort it quickly and add a little extra for you.
Your kind words mean a lot to us and really motivate our small team. We're grateful for your support and happy to have you as part of the Vape 360 family.
Regards,
Team Vape 360
Quick and reliable service
Quick and reliable service, got exactly what I ordered on time
31 oktober 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you for your great feedback! We're delighted to hear you received exactly what you ordered and on time. As a small family-run business, we truly appreciate your support.
Regards,
Team Vape 360
I had a issue with the delivery company…
I had a issue with the delivery company they gave it to a neighbor instead and only received it Monday in the end but wasn't any fault to this vape company, they delivered in time,it was packaged well and the coils are good exactly what I normally use and a very good price thank you
5 november 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you for sharing your experience. We're sorry to hear the delivery company handed your parcel to a neighbour, but we're glad it still reached you safely in the end. We really appreciate your kind words about our packaging, products, and prices — it means a lot to us as a small family-run business.
Thank you for your support.
Regards,
Team Vape 360
Definitely happy with the service and…
Definitely happy with the service and prompt delivery cheaper than going to the local vape shop
24 oktober 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you for your great feedback! We're glad to hear you're happy with our service, prompt delivery, and prices. As a small family-run business, your support truly means a lot to us.
Regards,
Team Vape 360
Great seller
Love the speed of delivery and free postage . The choice of flavours is great only problem is one of the flavours keeps leaking
15 oktober 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you for your lovely feedback! We're really happy to hear you’re pleased with our fast delivery, free postage, and flavour selection. As a small family-run business, your support truly means a lot to us.
We're sorry to hear that one of the flavours is leaking. Please email us at contact@vape360.co.uk
with your order number so we can look into this and get it resolved for you.
Regards,
Team Vape 360
Excellent experience from start to…
Excellent experience from start to finish. The liquid is top quality and the delivery was very quick. Professional and reliable service — thank you!
22 oktober 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you for your wonderful feedback! We're delighted to hear you had an excellent experience from start to finish. It’s great to know you’re happy with the quality of our liquid and the speed of delivery. As a small family-run business, your kind words and support truly mean a lot to us.
Regards,
Team Vape 360
Use their v drops range from 7 years…
Use their v drops range from 7 years and it’s been spot on every single time highly. Highly recommended
24 oktober 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you so much for your amazing feedback! It means a lot to hear that you’ve been using our V DROPS range for 7 years and that it’s been spot on every single time. As a small family-run business, we’re truly grateful for your long-term support and your high recommendation.
Regards,
Team Vape 360
Friendly and Reliable
Reliable, honest Company. Great products and easy to contact Customer Services. Loads of Special Offers and a Points Reward System. Prompt Delivery, Free P& P from a minimum £5 Basket. No hassle 'Age Verification' process. A frequent purchaser, I am completely happy to recommend Vape360 UK.
23 oktober 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you so much for your wonderful and detailed feedback. As a small family-run business, we truly appreciate your trust and ongoing support. We're really glad to hear that you find us reliable, easy to contact, and that you enjoy our products, special offers, and rewards system. We work hard to keep everything simple — from age verification to fast delivery — so it means a lot to know it’s making a difference.
Thank you for recommending us; your kindness genuinely motivates our whole team.
Regards,
Team Vape 360
Vapes are good quality…
Vapes are good quality and postage is super quick. Cant recommend these guys enough.
23 oktober 2025
Omdöme utan inbjudan
Svar från Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you for your great feedback! We're really happy to hear you’re pleased with the quality of our vapes and our quick postage. As a small family-run business, your recommendation truly means a lot to us.
Regards,
Team Vape 360
Detta är Trustpilot
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