The salesman at Vantage Scarborough, Joe Leslie, could not have been more helpful both before and during the sale. He was pleasant, polite and very helpful and I will certainly consider using them aga... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We felt fully informed throughout our purchase. The sales adviser was very knowledgeable. No pressure sales tactics. We like Toyota cars for their reliability and warranties on offer, which gives us... Se mer
Företaget har svarat
I was happy with the service at Vantage Toyota York because staff were very friendly and approachable. Arranging a test drive was very easy. The dealership is very large so has room for both new vehic... Se mer
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Very good quality debreife on the cars Lexus are selling, a little bit of pressure but totally acceptable, the change over of cars took two hours, then we had to go back because the windscreen washe... Se mer
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Företagsinformation
Skrivet av företaget
Visit Vantage Motor Group in Lancashire & Yorkshire an established dealership and servicing specialist. We have a wide range of fantastic offers available, reserve your car online for £99 today.
Kontaktuppgifter
York Road, HG5 0SS, Storbritannien
- feedback@vantagemotorgroup.co.uk
- vantagemotorgroup.co.uk
4,9
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Service with a Smile!
Luke and the team at Skoda Morecambe were fantastic, went as smoothly as can be, and their knowledge and expertise really shone. Would definitely recommend them to friends and family!
23 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi William,
Thank you for your fantastic feedback! We’re thrilled to hear that Luke and the team at Škoda Morecambe provided such a smooth and positive experience. Their knowledge and dedication to great customer service really do make a difference, and it’s wonderful to know that shone through.
We truly appreciate your recommendation and hope to welcome you and your friends and family again in the future!
Kind regards,
Vantage Motor Group
Great service and great cars
I'd definitely recommend Vantage Toyota York to friends and family because I've always had a good experience there. I never felt like the sales staff are pushy, always pleasant and seem to be genuinely trying to get the best deal for me. Ed from the sales team looked after me last time and did a fantastic job.
15 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi Adam,
Thank you for your kind feedback! We’re delighted to hear that you’ve consistently had such positive experiences with Vantage Toyota York. It’s especially great to know that you found the team approachable and focused on finding the right deal for you.
We’ll be sure to pass on your lovely comments to Ed, who will be thrilled to hear he made such a strong impression. Your recommendation means a great deal to us!
Kind regards,
Vantage Motor Group
Vantage Toyota Scarborough were great…
Vantage Toyota Scarborough were great because the salesperson (Marc) was very good and patient. The whole experience at the dealers was outstanding from first to last.
15 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi Steve,
Thank you for your wonderful feedback! We’re delighted to hear that Marc and the team at Vantage Toyota Scarborough provided such an outstanding experience from start to finish. Delivering patient, attentive service is something we pride ourselves on, so it’s great to know this came through.
We really appreciate you taking the time to share your experience.
Kind regards,
Vantage Motor Group
They couldn't have been better
They couldn't have been better. Friendly, helpful, efficient and really accommodating. Mark Kay was so easy to engage with and made the whole process a pleasure.
9 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi there,
Thank you so much for your kind words. We’re delighted to hear that you had such a positive experience with us. It’s great to know that our team made you feel welcome and well looked after, and we’ll be sure to pass on your lovely feedback to Mark Kay—he’ll be thrilled to hear it.
We truly appreciate you taking the time to share your experience, and we hope to support you again in the future.
Kind regards,
Vantage Motor Group
Good experience.salesman with a sense of humour
Pleasant show room comfortable and clean good reception friendly good coffee all round good experience
15 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi Bryan,
Thank you for your kind feedback. We’re delighted to hear you had such a positive experience with us. It’s great to know our team made you feel welcome and that you enjoyed the atmosphere in our showroom, along with the coffee!
We’ll be sure to pass your comments on to the team. We really appreciate you taking the time to share your experience and look forward to welcoming you again in the future.
Kind regards,
Vantage Motor Group
Warm and welcoming reception
Warm and welcomong at reception, appoitments booked to suite customer needs. Good range of stock staff contacted me to notify me that a promotional event was coming to.
15 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi Carol,
Thank you for your lovely feedback. We’re so pleased to hear that you found our reception warm and welcoming, and that our team were able to accommodate appointment times to suit your needs.
It’s also great to know you were kept informed about upcoming promotional events and that you appreciated our range of stock. We’ll be sure to share your kind comments with the team.
We really appreciate you taking the time to leave your review and hope to see you again soon.
Kind regards,
Vantage Motor Group
When I took delivery of the car Nigel…
When I took delivery of the car Nigel explained fully the operation of vehicle. By the time I drove car home I had forgotten must of what Nigel had told me I contacted Nigel and he talked me through locking the car. To me this excellent service and I now realise how Toyota get the reputation for excellent service.
18 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi Eileen,
Thank you for your wonderful feedback. We’re delighted to hear that Nigel took the time to fully explain the vehicle when you collected it.
It’s also great to know that when you needed a reminder, Nigel was on hand to talk you through everything again, providing the level of support we always strive to deliver. Your comments about the service you received truly mean a lot to the team.
We really appreciate you sharing your experience and hope you continue to enjoy your new car.
Kind regards,
Vantage Motor Group
Very helpful efficient service
20 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi Janice,
Thank you for your kind feedback. We’re delighted to hear that you found our service helpful and efficient, as this is exactly what we strive to deliver for every customer.
We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Kind regards,
Vantage Motor Group
Ed the sales guy was so professional…
Ed the sales guy was so professional but made you feel at ease and very relaxed! he explained everything to us without any slimy pushy sales jargon, and he really wanted to help us not just wanting to take our money! Thanks Ed!
16 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi Lisa,
Thank you for your fantastic feedback. We’re thrilled to hear that Ed provided such a professional yet relaxed and enjoyable experience for you.
It’s especially great to know you felt comfortable and well-informed without any pressure, this is exactly the approach we pride ourselves on. We’ll be sure to pass along your kind words to Ed.
We really appreciate you taking the time to share your experience and hope to welcome you again in the future.
Kind regards,
Vantage Motor Group
Stress free.
The whole experience was completely stress free. We were met by Ed at our appointment time, who firstly listened to our requirements, then took us on test drives in two different models, each time providing honest feedback our questions. We were happy to make the change to a newer car after our visit.
4 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi Michelle,
Thank you for your wonderful feedback. We’re delighted to hear that your experience with us was completely stress free.
It’s great to know that Ed took the time to really listen to your requirements, provided honest feedback, and helped guide you through the different options with no pressure. We’re so pleased you felt confident in making the change to a newer car following your visit.
We truly appreciate you taking the time to share your experience and will be sure to pass your kind comments on to Ed.
Kind regards,
Vantage Motor Group
Superb service
Superb service. Car was just what I was looking for and the team at vantage York looked after me and my family brilliantly.
16 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi there,
Thank you for your fantastic feedback. We’re thrilled to hear that you found the perfect car and that our team at Vantage York looked after you and your family so well.
Providing a great experience for all our customers is always our priority, so your kind words really mean a lot to us. We truly appreciate you taking the time to share your experience and hope to see you again in the future.
Kind regards,
Vantage Motor Group
Excellent customer service and care
Excellent customer service and information given by sales representative Adam
20 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi John,
Thank you for your kind feedback. We’re delighted to hear that you received excellent customer service and that Adam provided clear and helpful information throughout your experience.
We’ll be sure to pass your lovely comments on to him. We really appreciate you taking the time to share your experience and hope to see you again soon.
Kind regards,
Vantage Motor Group
Relaxed and helpful
I was dreading buying a new car, as I find salespeople a bit overwhelming, but I needn't have worried. Ian was welcoming and helpful, taking time to explain my options and allowing me to be in full control of my decisions. I mentioned I intended to test drive a car from a different dealer, and he simply replied that the alternative would also be a good choice, rather than trying to push me into making a decision. He outlined the finance options, and when I explained I would be a cash buyer he listened and did not try to push. He took time to explain every detail and feature of my new Corolla, and gave me and my wife a quick lesson in driving an automatic. I enjoyed buying my new car, and would have no hesitation in returning (although with Toyota's reputation for reliability I don't expect to need to any time soon!).
15 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi Samuel,
Thank you for your fantastic and detailed feedback. We’re so pleased to hear that Ian made your car-buying experience relaxed and enjoyable, especially given your initial concerns.
It’s great to know he took the time to listen, provided clear and honest guidance, and allowed you to make decisions at your own pace without any pressure. We’re also delighted that both you and your wife felt supported throughout, from exploring options to learning about your new Corolla.
Your kind words really mean a lot to us, and we’re thrilled that you left feeling confident and happy with your purchase. We hope you continue to enjoy your new car for many years to come.
Kind regards,
Vantage Motor Group
Sound sales people at the Preston…
Sound sales people at the Preston depot, we spoke to Mark who showed us the vehicle and at no point was pushing it on us. The test drive was simple and we bought our first Toyota. We are more than happy with the service we got from them and i would recommend them all day long.
2 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi Jason,
Thank you for your great feedback. We’re delighted to hear that Mark and the team at our Preston site provided a helpful and relaxed experience, allowing you to explore the vehicle without any pressure.
It’s fantastic to know that everything from the test drive to your purchase went smoothly, and even better that you’ve chosen your first Toyota with us. Your recommendation really means a lot to the team.
We truly appreciate you taking the time to share your experience and hope you enjoy your new car for many years to come.
Kind regards,
Vantage Motor Group
Vantage Toyota car purchase
Vantage Toyota York were helpful because the staff were extremely helpful,informative & friendly without hard sell their knowledge of the vehicles evident. A pleasurable experience from beginning to completion. Thank you
21 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi David,
We're so glad to hear you had a great experience at Vantage Toyota York! Thank you for leaving us such a glowing review! We hope to see you again in the future!
Kind regards,
Vantage Motor Group
’ve owned my Toyota since 2016 and…
I’ve owned my Toyota since 2016 and honestly the prices being charged now feel like a complete joke. I was charged around £230 just for diagnostics and an air conditioning check — basically connecting a computer to the car and checking a system that was regassed only last year.
The ABS issue was diagnosed as:
“C1311 open in main relay… melted connector terminals… requires new wiring harness, ABS booster and relay.”
Then I was quoted nearly £9,700 for repairs on an older Toyota Yaris. For a car of this age, that figure is absolutely shocking and unrealistic. I understand repairs can be expensive, but this feels excessive to the point of being absurd.
Very disappointing experience for a long-term Toyota customer.
20 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hello there,
Thank you for taking the time to share your feedback with us. We’re really sorry to hear about your experience and understand your concerns regarding the diagnostic charges and the repair costs provided.
We would really appreciate the opportunity to look into this further for you and review the details of your visit. Please could you contact us at feedback@vantagemotorgroup.co.uk with your full name, vehicle registration, and any additional information about your experience so we can investigate this in more detail.
We look forward to hearing from you.
Kind regards,
Vantage Motor Group
Vantage Toyota York staff were good
Vantage Toyota York staff were good ; nothing was too much trouble. Very friendly and knowledgeable.
14 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi Sally,
Thanks for leaving us such a glowing review! We are so glad you've had a great experience with us! We hope to see you again!
Kind regards,
Vantage Motor Group
professional service
professional service, car received just in a few days
21 april 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi there,
Thanks for the glowing review! We're so happy we gave you a professional and great experience at our centre!
Kind regards,
Vantage Motor Group
Mark Kay was super helpful whilst we…
Mark Kay was super helpful whilst we were purchasing our aygo!
Super happy with the service hs has provided for us.
1 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi there,
Thank you for your lovely feedback from all of us at Vantage Motor Group. We’re so pleased to hear that Mark was super helpful during your Aygo purchase and that you’re happy with the service he provided.
We’ll be sure to pass on your kind words to him. Enjoy your new Aygo and wishing you many happy miles ahead! 🚗
Kind regards,
Vantage Motor Group
Great experience during my used car purchase
I'd recommend Vantage Toyota Leeds to a friend because they did a fantastic job from start to finish. With the initial autotrader call Jordan talked me through the car and the service work they planned to do on it which got me through the door so to speak. At the dealership Mike the manager, and Sam, were both also great. On collection day my schedule was quite tight and Mike managed to fit me in at a great time so I could drive away happy. Cheers!
11 maj 2026
Omdöme utan inbjudan
Svar från Vantage Motor Group
Hi Sean,
Thank you for your fantastic feedback from all of us at Vantage Motor Group. We’re delighted to hear you had such a great experience with your used car purchase at Vantage Toyota Leeds.
It’s great to know that Jordan helped get everything off to a strong start, and that Mike and Sam ensured the process ran smoothly right through to collection. We’re especially pleased we could accommodate your schedule on the day so you could drive away happy.
We really appreciate your recommendation and hope you enjoy many happy miles in your new car! 🚗
Kind regards,
Vantage Motor Group
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