Don’t trust this company. They offer a 25 year guarantee that states they will either repair, replace or refund for damaged or faulty products. They confirmed that we met the guarantee criteria but on... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What an amazing service I just received from Heinz Wehner at Victoria & Albert! We received a bath which was damaged when we opened it and even though we only reported it about 6-8 weeks after rec... Se mer
Företaget har svarat
The quality, style and beauty of the products speak for themselves. Unusually these days though, all the staff that assisted me were very helpful. Sandra however was particularly amazing. Choosing eve... Se mer
I contacted Victoria and Albert after my original Monaco bath developed a crack, I believe due to faulty plumbing. Without any fuss they sent a replacement bath, nearly 25 years after the original ba... Se mer
Företagsinformation
Skrivet av företaget
Victoria + Albert Baths is a British brand with a worldwide reputation for creating beautiful freestanding baths and basins. Formed in 1996 with a passion for baths and bathing, the organisation has a head office in the United Kingdom and dedicated South African production facilities. Today, Victoria + Albert’s international roots fuse together global design, sales and marketing operations with in-house manufacturing to deliver luxurious, lasting products. As the ultimate statement in quality and style, our model line-up is packed with inspirational free standing designs made from 100% QUARRYCAST™, a blend of Volcanic Limestone™ and high performance resins. Naturally white, each item is individually hand-finished by craftsmen. From the very first freestanding bath being manufactured in South Africa, Victoria + Albert Baths have strived to become innovative product developers and market leaders within the free standing bath market. New, exciting launches keep the brand at the forefront of international luxury bathroom design.
Kontaktuppgifter
Fortune Brands Innovation Building, 2 Pioneer Way, WV9 5FH, Wolverhampton, Storbritannien
- +44 0333 800 0011
- customerservices@vandabaths.com
- vandabaths.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Qualitativ hochwertige Produkte.
Qualitativ hochwertige Produkte.
Sehr gute Kommunikation mit der Zentrale in England.
Kurze Lieferzeiten.
Ausführliche Homepage mit allen technischen Details.
Sehr kompetente Beratung für…
Sehr kompetente Beratung für Deutschland durch Herrn Wehner
Wünschenswert wäre mehr technischer Hintergrund durch die Zentrale
I am from Germany and would like to buy…
I am from Germany and would like to buy two bathtubs from V&A because I love this style. Unfortunately the export department couldn't help me to find a shop where I can look at them and check the comfort and proportions.
Excellent customer service
Swift, courteous and efficient response from customer service team. What a good company should be doing. Others could learn from V&A.
Well done V&A.
Sandra went above and beyond
The quality, style and beauty of the products speak for themselves. Unusually these days though, all the staff that assisted me were very helpful. Sandra however was particularly amazing. Choosing everything during a renovation can be a minefield and Sandra went above and beyond to help me. I couldn't recommend this company and Sandra highly enough.
Fantastic service
Fantastic service! The drain on my bath broke and Katie and Taniya were amazing at helping to source the correct part and fix the issue. Very happy with the outcome and would recommend
clare bailey est formidable
clare bailey est formidable , gentille , serviable , c'est très agréable pour un négoce d'avoir une correspondante comme clare.
Prompt and really positive experience
Prompt and really positive experience, thanks to Claire and the team
Fast reply and professional help from…
Fast reply and professional help from them
mi experiencia por el momento ha sido…
mi experiencia por el momento ha sido muy buena.
Rapidez máxima en la respuesta
great customer service
Had to call about my order and spoke with Claire. She swiftly dealt with my enquiry and gave me positive reassurance regarding timescales for delivery. So very happy with the customer service!

Svar från Victoria + Albert Baths
Fantastic service from Clare B
Fantastic service from Clare B. dealt with request promptly and no request was too much. Thanks for your help Clare.

Svar från Victoria + Albert Baths
I was helped and supported by Clare…
I was helped and supported by Clare Bailey who went out of her way to solve my problems. She arranged for the order to be processed exceptionally fast and was friendly and courteous throughout. Thank you!

Svar från Victoria + Albert Baths
Sourcing a part
Dealt with a chap called Marko, excellent customer service skills, nothing was too much trouble for him. Highly recommended

Svar från Victoria + Albert Baths
Ravis des informations renseignées par Clare
Ravis des informations renseignées par Clare étant très professionnel,
et très agréable,
merci beaucoup :)

Svar från Victoria + Albert Baths
Perfect solution
Provided us a commercially excellent solution, even though there was doubt wether there was a problem with the delivered product. Special thanks to Clare and Geleyn for the quick solution.

Svar från Victoria + Albert Baths
Perfect service
Perfect service! Vanda batrhs never disappoint you! Always professional, always helpful! Thank you once again

Svar från Victoria + Albert Baths
Victoria et Albert avec sa large gamme…
Victoria et Albert avec sa large gamme de baignoires et vasques offre toutes les possibilités pour agrémenter votre salle de bains.
Produit d'excellente qualité!

Svar från Victoria + Albert Baths
THE BEST
Our experience with Victoria and Albert Baths has been absolutely outstanding. The baths and basins, crafted from volcanic limestone, exude unparalleled quality and elegance. The craftsmanship is simply top-notch, showcasing the finest materials and attention to detail.
What truly sets Victoria and Albert Baths apart is their commitment to customer satisfaction. The deliveries are impressively quick. A special shoutout to Clare, whose unwavering support and assistance makes the entire process seamless.
We absolutely Love Love and once again L O V E Victoria and Albert Baths! They are undoubtedly the best supplier we have ever worked with. Thank you, Victoria and Albert Baths, for being our family!!!!

Svar från Victoria + Albert Baths
Clare
Clare, siempre servicial y resolutiva, gran profesional y mejor persona, servicio inmejorable, rapidez a la hora
de resolver alguna incidencia que pueda surgir.

Svar från Victoria + Albert Baths
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







