Ordered a next day delivery backpack. Received order details, but no backpack. Six days later, no response to Emails or a phone call to a number provided by Klarna. I will update as necessary but c... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
At the recent ABR festival, I unfortunately had an accident with my Hilleberg Allak 2 tent resulting in a burnt footprint and an almost impossible to locate door strap. When I realised Valley & Peak... Se mer
First time ordering from Valley and Peak for a few accessories. Items were dispatched and arrived within 48 hours to Northern Ireland. Even received a small gift too which was unexpected but a fabul... Se mer
Great customer experience. Had an issue with UPS delivery and the Valley and Peak team sorted it swiftly - sent a new item out and reassured/updated me along the way. I had never ordered from this com... Se mer
Företagsinformation
Informationen kommer från olika externa källor
At Valley and Peak, We Manufacture and Supply Ultralight Outdoor Gear. Brands include Sierra Designs, CNOC Outdoors, Cascade Wild, Kelty, Easton Tent Pegs, Lawson Equipment, and TentMeals. We Manufacture in the UK, Backpacking Quilts, Ultralight Bivys,...
Kontaktuppgifter
Storbritannien
- support@valleyandpeak.co.uk
- valleyandpeak.co.uk
3,4
Medel
932 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 12 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service all round
Great website, stock choice and very competitive prices. Very accommodating in arranging delivery as I wanted to delay delivery as I was going to be away for a few days. Great service, thank you.
29 oktober 2023
There was an issue with the product I…
There was an issue with the product I bought, so, I contacted their customer service team and within a very short space of time I had an reply with a returns label.
27 oktober 2023
My go to website for my gear needs...
No faults what so ever from Valley and Peak. Great selection of gear, great prices and super fast delivery tines!! Good communication when ordering and my go to website for all my gear needs. Keep up the good work 🙂
27 oktober 2023
Top company
I use Valley and Peak for all my camping/hiking gear. Always competitively priced and always arrives on time. Generally just a very reliable and well established company.
26 oktober 2023
Top marks can't fault the service and…
Top marks can't fault the service and advice 10/10
From blogs to a great choice of kit.
Recommend
25 oktober 2023
Arrived very quickly
Arrived very quickly, great price for great quality products.
1 carabiner is stiff out of the ten but still safe and usable. Very happy with my purchase
24 september 2023
Top shop for high end gear
My main shop for high end gear at good prices and fantastic service
24 september 2023
Very good service and great to be…
Very good service and great to be thanked for my custom and very good value
25 september 2023
Great customer service as always
Great customer service as always. Thank you Jim for sorting me out. I love the store and what is has to offer. I always find myself going back and ordering some more stuff for my scouting adventures.
26 september 2023
The item I ordered was the wrong size I…
The item I ordered was the wrong size I contacted them and they responded quickly and positively. Very happy
25 september 2023
Fast delivery,good customer service,
27 augusti 2023
Great experience buying from Valley and Peak!
Great experience buying from Valley and Peak - contacted by email with a few queries, which were answered very quickly by Jim, placed order on Wed and arrived with the free next day delivery on Thu - all ready for my trip away on Monday. Will look to them for my next purchases.
7 september 2023
Omdöme utan inbjudan
Brilliant service
Brilliant service. I had a problem with the delivery but customer service dealt with it quickly and was able to get to a solution. I can’t fault V&P. I’ve used them before and will continue to do so in the future.
25 augusti 2023
Brilliant service!
What a fantastic service. I was looking for a new backpack and I emailed for some advice about the two packs I was looking at. I got a prompt response with a recommendation for a different pack that was actually cheaper!
Quick delivery too. I first heard about Valley and Peak from Chris (MCM Outdoors) and I will definitely be using them again. Thank you to Jim and his team.
6 september 2023
Omdöme utan inbjudan
Great business
Easy to use website.
Great prices.
Fast delivery.
Overall, great shopping experience.
26 augusti 2023
Had to argue for shipping cost refund…
Had to argue for shipping cost refund on damaged item.
26 augusti 2023
High-end brands
In my youth I would go to the local surplus store. Valley and Peak have high-end, branded products and they are worth it!
24 augusti 2023
Waymark Gear Bottle holder
Great product, perfect for what was needed and nice surprise of skittles with it. Thank you!
25 augusti 2023
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