Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

UPDATE 7/21: I did finally receive a refund after many weeks of waiting. You have to contact the company continuously in order to get anything done when a refund should have been automatically disbu... Se mer

Betygsatt 5 av 5 stjärnor

This cabinet is great for the bathroom! I love how much storage space it has. It's easy to put together and the design is perfect for keeping things out of sight. The assembly process of this cabinet... Se mer

Betygsatt 3 av 5 stjärnor

DO NOT BUY FROM THIS COMPANY THEY SUCK AND SLOW IN Customer service Shipping with fedex ground item is heavy should be on fedex freight or ship via pallet and more protection package arrive on t... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great vanity. Material is strong and of quality. I was actually nervous about ordering this . I am pleasantly surprised . My daughter and I put it together in about 3 hours . She loves it !!

Företaget har svarat

Företagsinformation

  1. Möbelaffär
  2. Antikhandel
  3. Möbeltillverkare

Skrivet av företaget

Vabches specializes in home furniture, offering superior design and production for a better everyday life.Elevate Your Home With Vabches. Finding The Good Life In Everyday Living


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

44 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Missing & Mislabeled Parts & No Response

I ordered the Vanity Desk Dressing Table With LED Sliding Mirror And 4 Drawers (SKU: JY9952BS01) on March 23rd directly from their website and it's missing Part #4 in the box. There were two of Part #3 that were marked as Part #4 (and there should be only one). Part #4 has a blank side with no holes in it.

This is really bad for me as I was putting this vanity together as a surprise gift for my fiance and now I cannot complete the vanity without that part. I'm really disappointed and upset. She will be disappointed. I spent over $221 and I spent a lot of time putting this unit together and I can’t even complete the unit. I sent an email explaining the problem and asking them to send me the missing part but I haven’t received a reply.

24 mars 2024
Logotyp för Vabches

Svar från Vabches

Dear customer, we have arranged to reship the accessories for you. After reshipping, we forgot to reply to you. I'm sorry. I will send you the express delivery number via email later.

Betygsatt 5 av 5 stjärnor

Good quality!

The tall corner cabinet was much better quality than I expected! It was exactly what I was looking for, and it looks pretty in my kitchen!

21 mars 2024
Logotyp för Vabches

Svar från Vabches

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Vaches inc.

Betygsatt 5 av 5 stjärnor

The mirror had a scratch on it

The mirror had a scratch on it, and the company sent me a new mirror. no questions asked.

16 mars 2024
Logotyp för Vabches

Svar från Vabches

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Vaches inc.

Betygsatt 1 av 5 stjärnor

Disappointed

Left side door doesn't fit right and the other one is warped. I love how it looks from the picture and I like the look of it but wasn't worth the price I paid for it

26 mars 2024
Logotyp för Vabches

Svar från Vabches

Dear customer, can you send us the picture and we will see if we can help you solve it?

Betygsatt 5 av 5 stjärnor

Great vanity

Great vanity. Material is strong and of quality. I was actually nervous about ordering this . I am pleasantly surprised . My daughter and I put it together in about 3 hours . She loves it !!

18 mars 2024
Logotyp för Vabches

Svar från Vabches

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Vaches inc.

Betygsatt 4 av 5 stjärnor

When I didn't receive my order they…

When I didn't receive my order they were really good about looking into it and resolving the problem. But I had to reach out to them first.

21 mars 2024
Logotyp för Vabches

Svar från Vabches

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Vaches inc.

Betygsatt 3 av 5 stjärnor

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY
THEY SUCK AND SLOW IN
Customer service
Shipping with fedex ground item is heavy should be on fedex freight or ship via pallet and more protection
package arrive on time but arrive damage and cost a lot of hustle contacting customer service. and i just realize they dont have a phone number to contact them and they base on hongkong. BIG MISTAKE ORDERING FROM THEM 3 star for fast ontime shipping other than that NO WAY
and was able to get connected and was told they will ship a replacement please dont waste your time and money

14 mars 2024
Logotyp för Vabches

Svar från Vabches

Dear customer,
We understand your problem and we are happy to help you solve your confusion. This is our customer service email: service@vabches.com. You can contact our customer service and solve the problem. In addition, we are also actively improving our service level. And service quality, try to satisfy customers as much as possible. We are indeed a multinational company in Hong Kong, but we have our own warehouse in the United States. We will also register our branch in the United States in the near future. We hope you can understand.
Kind regards.
Vaches inc.

Betygsatt 4 av 5 stjärnor

Very functional

Perfect fit for my hall entrance.

4 mars 2024
Logotyp för Vabches

Svar från Vabches

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Vaches inc.

Betygsatt 5 av 5 stjärnor

Its very spacious and bright

Its very spacious and bright! This vanity was worth the price!

1 mars 2024
Logotyp för Vabches

Svar från Vabches

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Vaches inc.

Betygsatt 5 av 5 stjärnor

Perfect!!!

Exactly what I have been looking for. Easy to put together, good quality and as described!!

14 mars 2024
Logotyp för Vabches

Svar från Vabches

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Vaches inc.

Betygsatt 1 av 5 stjärnor

Terrible Customer service

I sent an email regarding the wrong shipping address which needed URGENT attention and never got a response

There was NO WAY to contact you by phone either

And no way to cancel or change the shipping address
This is terrible customer service

17 mars 2024
Logotyp för Vabches

Svar från Vabches

Dear customer, I'm sorry for causing you any trouble. Normally, if you entered the wrong address, send us an email and we will change your shipping address immediately.

Betygsatt 1 av 5 stjärnor

Scammers

When someone orders, you say you will send an email. YOU DON'T! so you don't know if order went through. Then you order again and same thing. When you try to contact, it takes forever to hear back and then you have 2 things and you ask them to cancel. I would never recommend y'all to anyone! Need to learn better customer service. You then want the customer to pay high shipping cost to return

12 mars 2024
Logotyp för Vabches

Svar från Vabches

Dear customer, I'm sorry, normal customers will usually have an order confirmation email when placing an order, so whether your email is set up to block emails, it is recommended that you go to the spam or advertising emails to look for the order confirmation email. Our Customers will also be notified via email when the product is shipped and delivered locally. In addition, you can contact the store’s customer service for communication regarding orders.

Betygsatt 5 av 5 stjärnor

Extremely well packaged

Extremely well packaged. Great quality furniture, good attention to details, and good quality.

16 februari 2024
Logotyp för Vabches

Svar från Vabches

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Vaches inc.

Betygsatt 4 av 5 stjärnor

Well built items but need to work on service.

I buy a makeup vanity from Vabches, it's well built and so pretty. No difference between what you see on the website and what you get, but the customer service response is a bit slow. Sometimes it takes a day to contact customer service. I am not particularly satisfied with this.

14 februari 2024
Logotyp för Vabches

Svar från Vabches

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Vaches inc.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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