This is the best platform for giving your thoughts / opinions on various subjects. There are some quick screening questions to evaluate if you qualify for the survey. If you do qualify, then the qu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been using Userlytics for several months. You have to be quick on accepting the tests because they are not available for a long time. But their platform functions well and until now I've never ha... Se mer
En general tengo buena experiencia con la plataforma. Me gustaría que enviase mas tests y que estuviesen mejor remunerados algunos. De las plataformas que he probado es de las que más me gusta.
The Userlytics page is magnificent, the best for me. Easy study questions, everyone can participate, sign up, and start earning money. Payments are made quickly.
Företagsinformation
Skrivet av företaget
Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.
Kontaktuppgifter
1200 Brickell Avenue, Suite 1950, 33131, Miami, USA
- +1 888 809 0047
- info@userlytics.com
- userlytics.com
4,3
Utmärkt
343 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Hello everyone I have no experience for…
Hello everyone I have no experience for now
18 april 2025
Omdöme utan inbjudan
I just signed up and logged into the…
I just signed up and logged into the Userlytics platform. The interface looks clean and easy to navigate. So far, I haven't received any tests, so I can't comment on the actual testing experience yet. Looking forward to getting my first test and trying it out.
29 mars 2025
Omdöme utan inbjudan
I have verified my account on that…
I have verified my account on that platform there customer service are good. I am extremely interested to do my frist test.
7 april 2025
Omdöme utan inbjudan
Technical issue
Excellent platform to share views on prototypes for companies, had a technical error and staff were prompt in resolving the issues
25 mars 2025
Omdöme utan inbjudan
Userlytics is a fantastic research…
Userlytics is a fantastic research platform with very interesting usability interviews organised in a professional manner. I have been on the platform for around 5 years and have taken part in a number of different types of projects and I am happy to recommend this platform.
18 mars 2025
Omdöme utan inbjudan
Usually around halfway through the…
Usually around halfway through the surveys it becomes obvious what the results you're looking for.
18 mars 2025
Omdöme utan inbjudan
I was recently screened for a test at…
I was recently screened for a test at Uselytics that would have to involve a child between 9-14 years old. I asked my daughter (13) if she was up for it. She was. We passed the screen and then she took the test. Around 12 minutes. The next day, I got the text rejected because (and I quote): "There is no child taking this test".
I complained and this is the answer I got: "Please know that multiple team members, including the client, have reviewed the session, and the decision was based on the voice and tone of the participant, which indicated an older user."
Apparently my kid was so much for this usually brain-rot Americans.
Userlytics is not a reliable source, it wastes your time and prefers not to pay you.
Do not reccomend.
14 mars 2025
Omdöme utan inbjudan
Svar från Userlytics
Thank you for your feedback. We understand how frustrating this situation must have been for you. After a thorough review, our team, including the client, determined that the session did not meet the test requirements. We strive to ensure fairness in all evaluations, but we regret any inconvenience this may have caused. If you have any further concerns, our support team is always available to assist.
Svar från Userlytics
Glad you think so! Thanks for your support!
I've been using Userlytics as a client…
I've been using Userlytics as a client for almost two years now, and I believe it is a tool that still has a lot of room for improvement. In regular, non-specialized recruitment, I encounter profiles that are not truthful and do not meet the exact criteria we are looking for. The type of audience they have is very basic and not very useful when seeking profiles that are more specialized in various industries.
Specialized recruitment yields better results. Overall, my experience has been better, but in the last recruitment effort, there was a noticeable lack of profiles. Despite notifying them 2 to 3 weeks in advance, they couldn't complete the sample size on the established timeline, and I also encountered fraudulent profiles. This feedback relates to the limitations of the tool itself and not to the work of the specialized recruitment team. I believe there is a lack of profile offerings in this service.
I've experienced numerous recurring technical problems with the tool. It only improved when I started using the Zoom extension. The people, both in operations and in general, are very friendly, but it is clear they are overwhelmed by the limitations in recruitment and the technical issues of the tool.
Honestly, I can only recommend this tool for user testing where there isn't a high level of specification needed for the type of participants. Otherwise, I would not recommend it at all.
13 mars 2025
Omdöme utan inbjudan
Svar från Userlytics
Hi Christine,
We appreciate your honest feedback and understand your concerns. We’ve been actively working to improve both our recruitment processes and technical reliability, but we recognize there’s still more to do. Your input helps us refine our approach, and we’ll continue striving to enhance the experience.
Thank you for sharing your thoughts.
Best regards,
Userlytics Team
Good job opportunity. Seriously
Hi, I subscribed to many of this stuff, but userlytics Is the best for now. The job openings are not so many, but the surveys are really short and quite simple to carry out. The customer service Is helpful and really quick, responsive.
24 februari 2025
Omdöme utan inbjudan
Svar från Userlytics
Thank you for your kind words! We're thrilled to hear that you’re enjoying Userlytics and appreciate our customer service. We’re always working to provide more opportunities, and we appreciate your support!
1.I like that taking of details how you…
1.I like that taking of details how you ask
2.lmporve to communicate with clients
3.Atrrcting of costomers
23 februari 2025
Omdöme utan inbjudan
Svar från Userlytics
Thanks for your feedback! We appreciate your thoughts on improving communication and attracting more customers. We're always looking for ways to enhance the experience!
I’m not going to lie
I’m not going to lie, Userlytics has made me feel appreciated and valued. The staff listened to my concerns about not being paid for a session, reviewed it and made sure I was compensated for the time and effort I put in. Overall, I’m happy with this company. However, the number of available jobs is often low, and it can be difficult to get in touch with customer service.
12 februari 2025
Omdöme utan inbjudan
Svar från Userlytics
Thank you so much for your kind words Heather!
Bad bad bad
Bad bad bad. Didnt give money for the review. No proper instructions. I finished the review early, they didn't give money, said that you cannot finish before time ( no proper instructions of that prior to review). They are scam.
1 februari 2025
Omdöme utan inbjudan
Svar från Userlytics
Hi Kibe, we're so sorry you had this experience with us.
Thank you for alerting us to the issue with our test invites. Can you send an email to support@userlytics.com with the username and email address you use on Userlytics so that we can look into this?
Thank you!
Я уже тестировала игры и просматривала…
Я уже тестировала игры и просматривала видео рекламы и тому подобное это всё с чем мне приходилось сталкиваться
30 december 2024
Omdöme utan inbjudan
Svar från Userlytics
Спасибо за ваш отзыв! Мы рады, что у вас был опыт с тестированием игр и других материалов. Если у вас есть дополнительные предложения или вопросы, не стесняйтесь обращаться к нашей поддержке. Мы всегда готовы помочь!
The important thing for people to know is that we are a team that works to evaluate the best and give results without flattery.
Why did you ask for money to subscribe as a member to evaluate?
9 december 2024
Omdöme utan inbjudan
Svar från Userlytics
Thank you for your feedback. At Userlytics, we never ask for payment to join or participate in tests. If you encountered any issues regarding payment or subscription, please reach out to support@userlytics.com, and we’ll help resolve it. We value transparency and are committed to providing a fair and honest platform.
Svar från Userlytics
We're sorry to hear that you haven't received your payment. Please reach out to us at support@userlytics.com, and we’ll help resolve the issue as quickly as possible.
It's a great app
29 november 2024
Omdöme utan inbjudan
Svar från Userlytics
Thank you! We're glad to hear you think it's a great app. We appreciate your support!
Excellent support
Excellent support and prompt with Quick response time.
22 november 2024
Omdöme utan inbjudan
Svar från Userlytics
Thank you for your kind words! We’re glad to hear you had a positive experience with our support team. We’re always here to help!
Svar från Userlytics
¡Gracias por tu comentario! Nos alegra saber que todo va bien y que has recibido tu pago. Apreciamos tu confianza en nosotros!
Svar från Userlytics
Thank you for your feedback! We're happy to hear that you’re satisfied with the analysis and pay. We appreciate your support!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.