I have recently acquired an oil that has a different scent compared to a friend's oil. I have been in communication with Nuxe customer service to facilitate the return of the product. The return proce... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have ordered from Nuxe US for at least three years and was always pleased with their speedy deliveries. However, my luck with them has apparently changed. In my last order of four items, one of them... Se mer
I ordered several products on Jan 4,2022 for over $100. I still have not received it nor a replacement or a refund. Instead they are telling me to submit order information repeatedly, which I have pro... Se mer
I really need to read the reviews before I start shopping online from now on. I had one of the worst customer service experience at nuxe.com, never receive the products I ordered and the shipping stat... Se mer
Företagsinformation
Om NUXE US
Informationen kommer från olika externa källor
In just 20 years, NUXE has become one of the world's leading brands. Nuxe offers you a wide selection of face care, anti-aging care and body care.
Nuxe also invites you to discover Huile Prodigieuse®, the N#1 dry oil in France*, for your face, body and hair.
* Source: IMS Health, Pharmatrend Personal Care Database – French body moisturizing oils market for women - year 2013 – in value – in pharmacy in France.
Kontaktuppgifter
USA
- us.nuxe.com
1,1
Mycket dålig
232 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing!!!
Очень хорошая косметика!!!Мне понравилось покупать на Вашем веб-сайте,в дальнейшем буду с Вами сотрудничать и рекомендовать Nuxe косметику!!!
9 december 2015
Omdöme utan inbjudan
Svar från NUXE US
Thank you! Happy Holidays!
Nuxe TEAM
Great website and great products
I had a wonderful time shopping on Nuxe.com! the layout is easy to navigate, and I had no problems finding what I was searching for. The checkout process was straightforward and simple. I had a question about a discount code, and their customer service was kind and helpful. The products I received came packaged so beautifully, and they were better than I expected! I am very pleased with both the website and the company, and I look forward to shopping with Nuxe more often :)
7 december 2015
Omdöme utan inbjudan
Svar från NUXE US
Thank you :)
Have a nice day,
5 star experience with Nuxe
I love the honey face wash! It keeps my skin smooth and clear and does a great job removing make up. Nuxe shipped quickly and I enjoyed the free samples.
6 december 2015
Omdöme utan inbjudan
I love NUXE
I discovered NUXE while living in France--their products are great and cost effective--I only wish they offered the whole line here in the US--
5 december 2015
Omdöme utan inbjudan
Be careful with their discounted products
Everything with Nuxe was good. However, the product I purchased on sale was very old: 33 months from manufacturing date. I am not sure how fresh their other products are but I would not purchase the stuff on sale from their web site again. And you need to search for return policy before you buy. They did not mark it as final sale on the product page.
5 december 2015
Omdöme utan inbjudan
Svar från NUXE US
Good Morning Victoria
Thank you so much for your feedback. I am deeply sorry about that.
Could you please email us your order number at customerservice@nuxe-us.com and we will be happy to take care of that issue for you.
Again, we apologize for the inconvenience and we look forward to hearing from you soon.
Best
Nuxe TEAM
Excellent service!
This was my first order with Nuxe. My order was processed and shipped quickly. I love that they have an option to add a gift bag for free. My items were packaged securely and nothing was broken. I will definitely be ordering again from this company and would love to try more of their products!
4 december 2015
Omdöme utan inbjudan
Products
I always like the products of Nuxe: simple and nature. That's just like the essence of skincare : we don't need fancy ads or packaging, just a gentle and natural way to take care of the skin.
4 december 2015
Omdöme utan inbjudan
Great products but shipping could be better
I love Nuxe! Used to buy the products when I lived in France and continue to do so now that I am in the US. I really like Huile Prodigieuse. The oil, the shower gel, and the perfume. People tell me I smell like a warm Carribean beach. Hmm.
But shipping is really slow and I always seem to find the packages abandonned on my front door, tossed carelessly, or at the manager's office of my apartment building even when I am home. Help!
4 december 2015
Omdöme utan inbjudan
Svar från NUXE US
Good Afternoon Laurence
Thank you for your feedback. We are deeply sorry about the packages being left at your front door.
We called USPS for you but they said that you should put a "note" on your door to let them know where they need to leave the boxes.
Again, we apologize for the inconvenience and we wish you a nice Holiday Season
Feel free to email us at customerservice@Nuxe-us.com should you need anything else
Best,
Nuxe TEAM
Lip balm is the bomb!
The nuxe lip balm is so good! I apply it in the morning and my lips stay hydrated in this cold winter weather!
2 december 2015
Omdöme utan inbjudan
Prompt
Giving the lip balm as a gift for someone allergic to many products, so this was as natural as they get. I am trying a sample of the sensitive 24 hr cream for myself to see how my skin handles it. Very happy with my prompt order and free gift bag.
2 december 2015
Omdöme utan inbjudan
It is pretty user friendly/...
30 november 2015
Omdöme utan inbjudan
Incredible
How can i descibe this awesome product , it is out of 7 stars not five , love it love it love it , it is a must for coming cold winter to have soft kissable tender lips . I'm totally satisfied thanks nuxe
29 november 2015
Omdöme utan inbjudan
Acceptable
The box arrived on time but the content was not nicely packed so to give it as a present I had to re-wrap it.
28 november 2015
Omdöme utan inbjudan
Svar från NUXE US
Good afternoon
thank you for your feedback and for your recent order.
We are deeply sorry about that.
Could you please email us your order number at customerservice@nuxe-us.com?
We would love to fix the issue for you
Best
Nuxe TEAM
Nuxe.com Ordering & Shipping Process
From the sign-up to the shopping to the checkout process, I found Nuxe.com to be easy and very user-friendly.
After the ordering process, I received lightning fast shipping - I think it was only 3 days before the package arrived after I'd ordered.
28 november 2015
Omdöme utan inbjudan
I love the product!
The mask is awesome! Since I got the mask, I almost using it everyday. It smells very good also. I have told all of my friends that this brand is so good. I will repurchase this forever! Lastly, I wanna say that the officer team is awesome too!
25 november 2015
Omdöme utan inbjudan
Svar från NUXE US
Thank you Vicky ;-)
We are looking forward to seeing you soon on nuxe.com!
Have a nice day
Nuxe TEAM
Great products! Great company!
I was first introduced to Nuxe products at a beauty event called Generation Beauty NYC 2015 created by IPSY. We were given their full-size perfume oil which can be used on the body, hair, face etc. not only was it great smelling it made my hair frizz free as well as my skin silky smooth. I received many complements and my sister-in-law absolutely loved it so I purchased the full-size perfume oil as a Christmas gift for her, as well as the lip mask to try for myself. The shipping was fast it was packaged beautifully even gave me a gift bag and a few samples. Overall I think the products are fantastic and highly recommend them. The company as a whole is wonderful and we are lucky to have it here in the US.
22 november 2015
Omdöme utan inbjudan
Great custom service
Nuxe custom service is probably one of the best that I experienced so far. Chloe responded to my email very timely and was very flexible in providing solutions.
20 november 2015
Omdöme utan inbjudan
I love Nuxe
In 2013, I discovered Nuxe during a trip to France. Ever since, I've only used their skin product. My skin feels great!
20 november 2015
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.