Sofas are made fast but are poor quality. They never deliver at a reasonable time, both mine and my mums sofas were delivered between 10pm - 12am which is not an acceptable time to receive a sofa. O... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sofa delivered, cushions covers back to front Stitching is terrible and not straight Already the fabric is coming lose on the cushion covers and not fitting them securely Feet all attached in... Se mer
Found our perfect sofa on Instagram, messaged the seller urban comforts official and arranged to view at their factory to pick colour and material. Sofa was custom made and I could have had it any siz... Se mer
I ordered a custom size U shaped sofa from this company. They guided me professionally. Asked every detail of my living room before going ahead. Delivered sofa in just 5 days. They kept me updated thr... Se mer
2,9
Medel
52 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Avoid!
At point of sale communication with them was great. Sofa was made within a week but delivery was delayed by a day due to driver being unwell and they ended up coming at half 12am the next day. The sofa was more grey then silver and it did not follow the same design as the one I had ordered, there was also 1 pillow missing. I messaged the company and they said they would send me replacement cushions and covers. It's been 2 weeks and now I am being ignored, I said if you can't give me the correct cushions I want a partial refund. Avoid them at all costs, better to get quality stuff from the branded shops at least you know what you're paying for. They also know I'm pregnant ontop so I don't need this stress.
28 september 2024
Omdöme utan inbjudan
Waste of time
Waste of time!
I ordered a sofa over a month ago, I was originally told that my sofa would take 7-10 working days and I paid my deposit. After 7 days I asked for an estimated delivery date as I needed to get rid of my old sofa. They said my sofa would be delivered that week.. NOTHING.. after 14 days I asked for an update, they said my sofa had been finished and the courier would contact me immediately with a delivery date… NOTHING… then 3 weeks later, apparently they sent the sofa but the courier damaged a section of the sofa and it had to be remade.. I said I felt like this was a scam and if it wasn’t then please send me a picture of my sofa. They said they would send a picture/video call of my sofa when they get to the unit…. NOTHING!
Customer service is shocking! Dishonest company! Avoid!
8 september 2024
Omdöme utan inbjudan
❗️❗️I placed order 3 weeks ago
❗️❗️I placed order 3 weeks ago. Paid deposit as requested and communication really bad. They promised 5-7 days delivery. After 3 weeks they told that their neighbouring factory was on fire and that they need another week. No is picking phone and they never respond to messages. I request refund for the deposit and no one is responding. Very bad customer service and I would stay away from these people. ❗️❗️
3 augusti 2024
Omdöme utan inbjudan
The place to buy a sofa from!
Sofa looks amazing and so reasonably priced, sofa was fitted to my requirements and on top of that a warranty was given!
21 juli 2024
Omdöme utan inbjudan
Best quality chesterfield sofa with 6 month warranty
Just bought the chesterfield sofa from urban company. In love with it. Perfectly compliment my new home vibes. 100% recommend to buy from here
28 juni 2024
Omdöme utan inbjudan
good service
good service! delivery was also in time and quality was also as promised.
25 juni 2024
Omdöme utan inbjudan
I bought a couch from urban comforts
I bought a couch from urban comforts, it is super comfortable. Their quality and custumer service is impressive
22 juni 2024
Omdöme utan inbjudan
Very good people happy to buy again…
Very good people happy to buy again very good customer care very attractive prices loved the couch recommend them i will post the review after usage
27 juni 2024
Omdöme utan inbjudan
Best seller in town
5 juni 2024
Omdöme utan inbjudan
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