Bei Urban Blake handelt es sich um einen reinen Reseller von AliExpress. Dementsprechend ist die Qualität sehr schlecht. Ich kann nicht empfehlen bei dem Store zu bestellen.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Just discovered Urbanbeck and I’m seriously impressed. Their vibe is clean, elevated, and effortlessly cool. I picked up the Monk T-shirt and it’s easily one of my new favorites — great fit, soft fabr... Se mer
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Recently purchased a Mode Belle Blue/Pink handbag for my wife and am really pleased with the product and purchase process and delivery timeline. The bag is beautiful and well constructed, not bulky or... Se mer
Trying to return an item as you only have 30 days to return however despite 4 email & 2 messages via Facebook still no answer and time will soon be running out! Luckily I paid via PayPal! If anyone... Se mer
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Företagsinformation
Kontaktuppgifter
3,0
Medel
25 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Scam website
Scam website.
Poor clothing. Awful customer service. Was sent the wrong colour jack in the wrong size. The size was more like a men’s small than a men’s large, I sent them photos to shows how short the sleeves were and how tight the jacket was and they said they would send me a free replacement to correct this. After 4 months of chasing them for the replacement they now tell me I have to send the product back to Canada and pay for this myself and then they will issue me a credit note to buy something else from them.
Thieves. DO NOT BUY FROM THEM
24 april 2024
Omdöme utan inbjudan
Svar från Urbanbeck
Hello. New owner of Urban Beck here and I just claimed our profile so we can get to work on building customer experience. I can't speak for the past, but I can tell you that we are here to make you a fan. Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy.
Shonky business - beware!
I ordered a jacket which was described as cotton on the website. It arrived a more than a month later, the zip was faulty, and most importantly, it was 100% polyester. I had to use google translate on the chinese label! They refuse to offer refund. Never buy from them, it's a scam.
20 mars 2024
Omdöme utan inbjudan
Svar från Urbanbeck
Hello. New owner of Urban Beck here and I just claimed our profile so we can get to work on building customer experience. I can't speak for the past, but I can tell you that we are here to make you a fan.
Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy.
I fell for their cleverly photographed…
I fell for their cleverly photographed marketing and bought a green shirt.
It took an age to arrive, was stuffed into a tiny plastic bag and had a UK return label on the packet and evidence it was sent from China.
The shirt was nothing like the picture, had a size XL label when in fact it was a Small, and I'd ordered a Medium.
I emailed and was offered a refund but I had to return it to their store... in the USA, not the UK return address in the package.
As I live in the UK the return cost would be £20!
I decided to progress and finally got a refund however I paid £45, got a refund if £40 and it cost £20 so I lost out by £25 because the shirt was crap and poorly sized.
My advice is - do not bother, it is too much hassle and from other people's feedback the clothes are rubbish anyway.
17 februari 2024
Omdöme utan inbjudan
Svar från Urbanbeck
Hello. New owner of Urban Beck here and I just claimed our profile so we can get to work on building customer experience. I can't speak for the past, but I can tell you that we are here to make you a fan.
Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy. if you see this let's get you taken care of and win you back.
Awful!!!
I ordered a jacket for my husband from urban beck and after almost a full month I finally received it. I was completely unaware this item would be shipped from china as they did not state that when I purchased. After waiting a month for it it came damaged- the zipper does not operate correctly. I emailed them stating I was unsatisfied and wanted to return for a full refund for them to send me my two options- return and they will give me store credit or gift to someone. Two completely unacceptable options- I would never gift to anyone as it’s damaged and I would never purchase another item from their store as the quality of their items are awful and apparently not even being manufactured in the US.
This company is an absolute scam. Be aware before doing business with them.
19 mars 2024
Omdöme utan inbjudan
Svar från Urbanbeck
Those options aren't acceptable, and we would not suggest this currently. Donating an item to someone that can use a jacket, or a local shelter is something we would suggest but certainly not at your expense.
This was a long time ago but new owner here going back and making things right as we want to make you a fan or the new Urban Beck. If you see this send a note to support@urbanbeck.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.