Urbanbeck Omdömen 

25
‱
TrustScore 3 av 5

3,0

Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 1 av 5 stjÀrnor

Bei Urban Blake handelt es sich um einen reinen Reseller von AliExpress. Dementsprechend ist die QualitÀt sehr schlecht. Ich kann nicht empfehlen bei dem Store zu bestellen.

Betygsatt 5 av 5 stjÀrnor

Just discovered Urbanbeck and I’m seriously impressed. Their vibe is clean, elevated, and effortlessly cool. I picked up the Monk T-shirt and it’s easily one of my new favorites — great fit, soft fabr... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjÀrnor

Recently purchased a Mode Belle Blue/Pink handbag for my wife and am really pleased with the product and purchase process and delivery timeline. The bag is beautiful and well constructed, not bulky or... Se mer

Betygsatt 1 av 5 stjÀrnor

Trying to return an item as you only have 30 days to return however despite 4 email & 2 messages via Facebook still no answer and time will soon be running out! Luckily I paid via PayPal! If anyone... Se mer

Företaget har svarat

Företagsinformation


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

25 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ingen aktuell inbjudningshistorik

Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa

Har inte besvarat negativa omdömen

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

3,0

Alla omdömen

(25)

1 omdöme under de senaste 12 mÄnaderna

Skriv ett omdöme
Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer

Betygsatt 1 av 5 stjÀrnor

AliExpress Reseller

Bei Urban Blake handelt es sich um einen reinen Reseller von AliExpress. Dementsprechend ist die QualitÀt sehr schlecht. Ich kann nicht empfehlen bei dem Store zu bestellen.

8 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Urbanbeck is under New management and I


Urbanbeck is under New management and are heavily invested in rebuilding not only the products and the quality but the service to the customers.
I will continue to be a customer as the new management focus on CUSTOMER experience is one that will ensure that the client is always first.

15 augusti 2025
Omdöme utan inbjudan
Logotyp för Urbanbeck

Svar frÄn Urbanbeck

Adam, you have a fan in us! We hope to make you a long term customer as we launch the new catalog. Appreciate you very much.

Betygsatt 5 av 5 stjÀrnor

fast response

I needed to return an item. I got a response in answer to my request the same day. Amazing.

4 augusti 2025
Omdöme utan inbjudan
Logotyp för Urbanbeck

Svar frÄn Urbanbeck

Ron, we can't thank you enough for taking the time to leave a 5-star review! Please come back soon.

Betygsatt 1 av 5 stjÀrnor

Don’t tout service levels that are not real!!!!

I have emailed support @urbanbeck 3 times about an order. Hey new owner, don’t talk about improvement unless it’s real. My company is in the C/S business. You need to hire us to Di it right.

28 juli 2025
Omdöme utan inbjudan
Logotyp för Urbanbeck

Svar frÄn Urbanbeck

Hello! Order arrived per tracking confirmation a day earlier than posted shipping estimates. The customer did a chargeback before the item arrived. We have been in communication throughout and appreciate the feedback regarding the posted shipping times, which are being enhanced daily. Hope to see the customer back and get a chance to earn those other 4 stars!

Betygsatt 1 av 5 stjÀrnor

Do not buys from this company

Do not buys from this company. Chinese cheap product. No customer service applying for refund through PayPal.
Sunglasses on the site must have used AI as they look nothing like the sunglasses I received.!!

AvoidđŸ€Ź

27 juni 2025
Omdöme utan inbjudan
Logotyp för Urbanbeck

Svar frÄn Urbanbeck

Hello. New owner of Urban Beck here and I just claimed our profile so we can get to work on building customer experience. I can't speak for the past, but I can tell you that we are here to make you a fan. Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy.

Betygsatt 5 av 5 stjÀrnor

Effortlessly Cool and Great Quality – New Favorite Find!

Just discovered Urbanbeck and I’m seriously impressed. Their vibe is clean, elevated, and effortlessly cool. I picked up the Monk T-shirt and it’s easily one of my new favorites — great fit, soft fabric, and you can tell the quality is top-tier. The whole collection has that quiet luxury feel without the insane price tag. If you’re into minimal, well-crafted pieces that still stand out, definitely check them out. Will be back for more.

2 juni 2025
Omdöme utan inbjudan
Logotyp för Urbanbeck

Svar frÄn Urbanbeck

THANK YOU so much for taking the time to give us a positive review! Please do come back to UB soon!

Betygsatt 1 av 5 stjÀrnor

DO NOT BUY from this company

DO NOT BUY from this company. They are based in China. They take your money in moments, but nearly 3 weeks later I am struggling to get an answer as to why no good yet received, I'm struggling to get a response.
Please avoid this company at all costs.

Update: Since writing my review. They still haven't responded. I've now contacted my bank with a view to getting my money back. This company are scam artists. AVOID AT ALL COSTS

21 april 2025
Omdöme utan inbjudan
Logotyp för Urbanbeck

Svar frÄn Urbanbeck

Hello. New owner of Urban Beck here and I just claimed our profile so we can get to work on building customer experience. I can't speak for the past, but I can tell you that we are here to make you a fan. Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy.

Betygsatt 1 av 5 stjÀrnor

American Express Charge Back

American Express gave me my
Money back because this company sucks. Their customer service says we will respond in 24 hours and they don’t. They don’t answer the phone so I just went thru AMEX and issued a charge back and donated the poorly fitting and cheaply made merchandise never to shop there again and suggest you don’t either.

21 oktober 2024
Omdöme utan inbjudan
Logotyp för Urbanbeck

Svar frÄn Urbanbeck

Hello. New owner of Urban Beck here and I just claimed our profile so we can get to work on building customer experience. I can't speak for the past, but I can tell you that we are here to make you a fan. We don't have phone support, but our customer service team replies to our support@urbanbeck.com box as quickly as possible.

Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy.

Betygsatt 1 av 5 stjÀrnor

Do Not Buy from this Company

I placed an order for a jacket on 1/19/25 and as of 1/31 have not received it and Company refuses to give me accurate delivery information or a refund.

19 januari 2025
Omdöme utan inbjudan
Logotyp för Urbanbeck

Svar frÄn Urbanbeck

Hello. New owner of Urban Beck here and I just claimed our profile so we can get to work on building customer experience. I can't speak for the past, but I can tell you that we are here to make you a fan. Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy.

Betygsatt 1 av 5 stjÀrnor

Poor service

Trying to return an item as you only have 30 days to return however despite 4 email & 2 messages via Facebook still no answer and time will soon be running out!
Luckily I paid via PayPal!
If anyone from Urban Beck is monitoring feedback its order number 20246!

15 januari 2025
Omdöme utan inbjudan
Logotyp för Urbanbeck

Svar frÄn Urbanbeck

Hello. New owner of Urban Beck here and I just claimed our profile so we can get to work on building customer experience. I can't speak for the past, but I can tell you that we are here to make you a fan. Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy.

Betygsatt 5 av 5 stjÀrnor

Good purchase , very happy

I just got the shoes that I ordered today and I love them!

24 oktober 2024
Omdöme utan inbjudan
Logotyp för Urbanbeck

Svar frÄn Urbanbeck

Thank you so much! This means so much to us as we work to make "Discover the Difference" come to life.

Betygsatt 4 av 5 stjÀrnor

Great product!

I bought a few of their monk t shirts for myself and for my colleagues at work and they loved the t shirt too.

20 oktober 2024
Omdöme utan inbjudan
Logotyp för Urbanbeck

Svar frÄn Urbanbeck

FANTASTIC! Pics or it didn't happen. support@urbanbeck.com and maybe we can dress the next casual Friday.

Betygsatt 1 av 5 stjÀrnor

Awful

Awful. They sent the wrong size shoes (by 3 sizes). I gave them to my sister, only for her to discover there were 2 left shoes. Company refused a refund as the 30 day return period had passed.

16 november 2024
Omdöme utan inbjudan
Logotyp för Urbanbeck

Svar frÄn Urbanbeck

This is not how we operate now. Two left feet sounds really bad and even though this is long ago, if you see this, please send a note to support@urbanbeck.com and let's make things right!

Betygsatt 1 av 5 stjÀrnor

Scam

Scam. Avoid. No order number provided. No hours for customer service. Phone number does not work. Just don’t even bother.

7 september 2024
Omdöme utan inbjudan
Logotyp för Urbanbeck

Svar frÄn Urbanbeck

New owner here and trying to make things right from the past. No live phone support but our team monitors the email box daily. No scams here, just trying to make fans!

Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy

Betygsatt 2 av 5 stjÀrnor

Should have read the reviews

In my error I didn't check with this site before making a purchase. The item took a long time to arrive and when it did, it was about 3 sizes too small. In addition it was not possible to check the size sent as the label had been cut out. I contacted customer services (not expecting much) and they were in fact, really helpful. I had a choice of returning to them for a full refund, or, keep the item and recieve a 40% refund. After confirming that this would be a cash refund to the payment method used for purchase, I opted to keep the item. My Daughter is now a happy owner of my t-shirt

18 juni 2024
Omdöme utan inbjudan
Logotyp för Urbanbeck

Svar frÄn Urbanbeck

Glad customer service was a bright spot but sorry about this experience. Let's get you matching your daughter with the right size. It's been a long time but I am diving in here. Send a note to urbanbeck.com if you see this.

Betygsatt 1 av 5 stjÀrnor

Nicht kaufen!!

Ware unvollstĂ€ndig geliefert. (Shorts fehlten) Dann wird einem mitgeteilt, dass dies so korrekt ist. Dumm nur, dass ein Freund von mir 2 komplette Sets erhalten hat. Nachdem ich das UB mitgeteilt habe, lenkten sie ein und wollten nachliefern. Seitdem werde ich ĂŒber Wochen hingehalten wenn ich nachfrage. Proaktiv höre ich gar nichts mehr.

17 juni 2024
Omdöme utan inbjudan
Logotyp för Urbanbeck

Svar frÄn Urbanbeck

Hello. New owner of Urban Beck here and I just claimed our profile so we can get to work on building customer experience. I can't speak for the past, but I can tell you that we are here to make you a fan. Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy.

Betygsatt 1 av 5 stjÀrnor

More scam confirmation

I order a T-shirt that looked so cool that I was willing to pay $37 for it. But the order number they gave me does not match up with anything.

5 juni 2024
Omdöme utan inbjudan
Logotyp för Urbanbeck

Svar frÄn Urbanbeck

Our order number comes immediately after checkout. Please send your email address to support@urbanbeck.com if you see this.

Detta Àr Trustpilot

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