Logotyp för UPSW Auto Parts
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UPSW Auto Parts Omdömen 

312
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TrustScore 2.5 av 5

2,3

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered a muffler for my vehicle. Provides a description and VIN to be sure I got correct part. I did not. 1. The mounting screw fittings do NOT line up. It would require extensive drilling to... Se mer

Betygsatt 4 av 5 stjärnor

Easy to order online, prompt delivery, quality of parts was decent, only problem I ran into was when I went to bolt up mufflers to exhaust pipe. Bolts were welded to muffler flange, but kit didn't co... Se mer

Betygsatt 1 av 5 stjärnor

I bought a full muffler system for a 2008 Toyota Yaris. I carefully selected make and model, etc.. but the part that goes to the manifold doesn't fit my car. The box it came in was in pretty rough sha... Se mer

Betygsatt 1 av 5 stjärnor

There were no confirmation numbers sent to my email. There were no notifications of shipping. The catalytic converter was thrown into a box with the various parts that it needs including the gasket an... Se mer

Företagsinformation

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UPSW.com is an exhaust auto parts specialist dedicated to providing quality parts and customer service at low prices.The reason our prices are so low is because there is no middle man, we keep our overhead low and we sell a high volume of catalytic converters and exhaust systems. Being in business for over 20 years, not only are we dedicated to exceeding your expectations with quality auto parts, low prices and our knowledgeable customer service, we also have large selection of catalytic converters and exhaust parts such as mufflers and resonator pipes in stock and ready to ship the same day you place your order!

Kontaktuppgifter

2,3

Dålig

TrustScore 2.5 av 5

312 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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2,3

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3 omdömen under de senaste 12 månaderna

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Betygsatt 2 av 5 stjärnor

Very long to arrive and not 100%

Although the part was claimed to be coming from my state, it apparently was shipped from one state over - not a big deal - except it took almost 2 weeks for the order to arrive!

That said, the muffler system was packed appropriately and was in ok condition. My mechanic said there was an issue with one of the fittings.

28 maj 2019
Omdöme utan inbjudan
Logotyp för UPSW Auto Parts

Svar från UPSW Auto Parts

Thank you for your order and feedback. You placed your order on Friday evening May 3rd at 9:30 PM.
We processed your order on the next business day which is Monday May 6 and you received the parts on Wednesday May 8, which according to the tracking # (787101757796) was received within 2 business days. Our warehouse and distribution center are located in New Jersey and that is where your order shipped from. We also inform our customers if there's any issues with fitment, to please contact us. There might have been a discrepancy in the listing, or you entered the wrong information.
Whichever the case may be, please contact us so we could correct the problem as soon as
possible. It is possible that you may have confused us with another supplier, since none of the statements that you made are accurate. Thanks again for your order.

Betygsatt 3 av 5 stjärnor

Great pipes, poor customer service

I purchased a stainless steel resonator assembly for a Subaru Outback. Yes, it's made in China, however the welds are immaculate, the bends are smooth, the overall quality looks great, it fit prefect, and included all gaskets and clamps. However there are a few disappointments. The unit I received is not as pictured on the web site. The one pictured is a two piece unit with a large resonator. The one I received is a three piece unit with a very small resonator. In fact the inlet and outlet of the resonator are about 1/2 inch smaller in diameter than the pipes. This is a potential restriction that I don't want since I tow with this car. The slip joints are chamfered and easy to slide together but each one is a potential leak. This resonator is also louder than the OE. Not overly objectionable but kind of raspy and definitely louder. Then, I discovered that the donut gasket that was supplied was incorrect so that was a trip into town to buy the correct one. When I contacted customer service about a possible credit on my next purchase to cover the cost of the gasket I was told I had to complete a request for refund form on line, which I did. A week later with no reply or follow up on their part I spent my $200.00 for mufflers elsewhere. My first impression was great. After the fact, not so much. I doubt I'll be buying any more exhaust from these folks.

24 maj 2019
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Exhaust System

Easy to order online, prompt delivery, quality of parts was decent, only problem I ran into was when I went to bolt up mufflers to exhaust pipe.
Bolts were welded to muffler flange, but kit didn't come with any nuts to bolt together. had to stop and run out and buy some metric nuts to complete installation. Outside of that, everything else was good.

14 maj 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I briefly read the reviews for UPSW and…

I briefly read the reviews for UPSW and thought they were ok. I did notice that one customer wasn't happy because of poor packaging. When I received my replacement exhaust system it was damaged with dents and gouges. It was pretty bad that the muffler I removed after 120,000 miles was in better shape then the new one from UPSW. Their excuse was "we pack them loosely and some damage is typical." Another line was "The damage is cosmetic and won't impact its function." They did offer to replace it, but I didn’t have a month to wait. I also wasn't confident the replacement would be in any better shape. I will not order from them again and recommend others find a different source for replacement exhaust parts. The company response to my review was correct. I did suggest a partial return to save us both shipping costs. After seeing some other reviews I figured it was best to just cut my losses and not order from them again. The low rating was based on my negative experience with poor customer service and email responses after receiving damaged parts. Please take a look at their reviews on Google. Much different then this rating.
.

14 maj 2019
Omdöme utan inbjudan

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