We equipped our brand new boat with running rigging from upffront/Kohlhoff. It was such a pleasure to work together with Calanach. He really knows his job and provided us with very professional advice... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was seeking a rare-sized set of turnbuckles for the port and starboard staysail stays on my Ta Shing Baba 35, and was happy to discover help from Upffront. Lauren and Aleena could not have been... Se mer
Företaget har svarat
Bonjour 9 jours pour un colis de quelques grammes qui était en stock. Entre le 27 juin et le 3 juillet date du bon de livraison zéro infos. Entre le 3 et le 10 colissimo a pris 48 h et vous 4 jours.... Se mer
The delivery took longer than expected, but it was not hurry for me, so it is fine. The team at Upffront was in contact with me all the time explaining that they have not received the part fr... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our vision is simple: To make buying performance sailing hardware and rigging systems safer and easier by offering the best end-to end experience, through a website you love to use.
Kontaktuppgifter
Tyskland
- support@upffront.com
- upffront.com
4,0
Bra
213 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everything went as expected and…
Everything went as expected and promised. Good information during the delivery process.
23 januari 2023
Svar från Upffront.com
Hello Jukka, thank you for leaving us a review! Our team works hard to provide you with as much information about your delivery as they can, so it’s great to see that reflected in your review.
Being well informed constantly.
16 januari 2023
Svar från Upffront.com
Hello Christian, thank you for leaving us a review! Our team work hard to provide excellent service, so it’s great to see that reflected in your review.
My point of referen
My point of reference - Aleena Selestine - has been perfect.
Always precise, timely and supportive
20 januari 2023
Svar från Upffront.com
Hello Antonio, thank you for the kind words! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Svar från Upffront.com
Hello Alessio, Thank you for leaving us a review. 🙂 We really appreciate your opinion. Hope we can help again in the future.
Svar från Upffront.com
Hello Eldar, thank you for taking the time to leave us a 5 star review!
Parcel undelivered after almost 1 month
Shipment did not reach destination due to unknown reasons, never left the shipping country and was sent back to sender. Upfront got it back one week ago and never informed us.
9 januari 2023
Svar från Upffront.com
Hi Fred, Thank you for taking the time to leave a review and I'm sorry to hear this. One of the team will be looking into this for you and we again are really sorry and if you have any other questions or concerns, please don't hesitate to reach out to us.
waiting too long
goods take 2 weeks to arrive in stock, name displayed in the mail support@uppfront is "False". why False?
4 december 2022
Svar från Upffront.com
Thank you for your review, Gilberto. We're sorry for goods taking 2 weeks to arrive in stock. We buy from multiple stock holders across Europe – making available full parts lists from all manufacturers. When we lack speed, we hope to make up for this with product selection and service.
All prices are displayed with VAT – please could you send a screenshot as an example of what you have seen so we can investigate this further.
E-mail display name – thanks for the feedback we will investigate and fix this.
Our team is constantly working to improve the user experience and we appreciate your feedback. It will help us make the necessary improvements.
Thank you again for choosing Upffront and we hope you'll give us another chance in the future.
😁😁👍🏼😁😁😁😁😁😁
20 december 2022
Svar från Upffront.com
Hello Itai, thank you for taking the time to leave us a 5 star review!
Good communication and updates on the…
Good communication and updates on the slightly longer delivery time.
9 december 2022
Svar från Upffront.com
Hello Bernard, thank you for the kind words! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Web shop was not the most intuitive, but right goods were delivered
Web shop was not the most intuitive to manage the addons that there was needed. There would be room for improvement.
Goods were correct, points from that. Also the inhouse comminication about order status was great!
Delivery was not perfect since there was two different operators and seems like they did not have seamless integration, because once goods were at my local pick up point I did not have email or sms message about arrival of goods.
18 december 2022
Svar från Upffront.com
Thank you for your review, Mikko. We're sorry to hear that our web shop was not as intuitive as you would have liked and that you experienced some delivery issues. Our team is constantly working to improve the user experience and we appreciate your feedback. It will help us make the necessary improvements.
Thank you again for choosing Upffront and we hope you'll give us another chance in the future.
I give them five stars
I give them five stars! Really very good advice, very competent and also - and this has become very rare today - with a lot of joy and friendliness at work.
This shop will definitely become one of my favourites.
16 december 2022
Omdöme utan inbjudan
Svar från Upffront.com
Hello Stephan, thank you for the kind words! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Svar från Upffront.com
Hi Piazza, Thank you for taking the time to leave a review. I'm sorry to hear that you found our shipping times to be too long. Due to offering the best Black Friday pricing we had an exceptional volume of orders and being around the Christmas period postage can be a little slower. We again are really sorry and if you have any other questions or concerns, please don't hesitate to reach out to us.
sailing hardware product from France
Despite product was not in stock, managed to get it quickly onboard, then delivered also quickly abroad. I came back with a second buy, as I was fully satisfied.
25 november 2022
Svar från Upffront.com
Hello Laszlo, thank you for taking the time to leave us a great review! We really appreciate your positive comments.🙂
I have ordered many times from this…
I have ordered many times from this company, and I'm in the USA....absolutely fantastic company!
5 december 2022
Svar från Upffront.com
Hello Mark, thank you for the kind words! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Highly recommended
Great followup of the order, super sympathetic costumer support, objective, effective and caring.
Also fast delivery, all great.
Would give 6 but can only rate till 5 stars.
12 november 2022
Svar från Upffront.com
Hello Joao, thank you for the kind words! Our team work hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Guter Informationsfluss in der…
Guter Informationsfluss in der Beschaffungsphase und schneller Versand.
15 november 2022
Svar från Upffront.com
Vielen Dank für Ihre Bewertung und wir hoffen, dass wir Ihnen bald wieder helfen können.
Excellent service and very informative
Excellent service and very informative. Your products arrived before the date you estimated.
31 oktober 2022
Svar från Upffront.com
Hello Rodney, thank you for the kind words! Our team work hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Svar från Upffront.com
Hello Tomas, thanks for leaving us a review. We're so glad you're pleased with our service. Hope we can help again in the future. 🙂
Svar från Upffront.com
Hello Miguel, Thank you for leaving us a review. 🙂 We really appreciate your opinion. Hope we can help again in the future.
Allways I have the best solution
Allways I have the best solution, and a lot of choices for what I pretend
18 september 2022
Svar från Upffront.com
Hello Luis, thank you for taking the time to leave us a review. We really appreciate your comments.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.