We equipped our brand new boat with running rigging from upffront/Kohlhoff. It was such a pleasure to work together with Calanach. He really knows his job and provided us with very professional advice... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was seeking a rare-sized set of turnbuckles for the port and starboard staysail stays on my Ta Shing Baba 35, and was happy to discover help from Upffront. Lauren and Aleena could not have been... Se mer
Företaget har svarat
Bonjour 9 jours pour un colis de quelques grammes qui était en stock. Entre le 27 juin et le 3 juillet date du bon de livraison zéro infos. Entre le 3 et le 10 colissimo a pris 48 h et vous 4 jours.... Se mer
The delivery took longer than expected, but it was not hurry for me, so it is fine. The team at Upffront was in contact with me all the time explaining that they have not received the part fr... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our vision is simple: To make buying performance sailing hardware and rigging systems safer and easier by offering the best end-to end experience, through a website you love to use.
Kontaktuppgifter
Tyskland
- support@upffront.com
- upffront.com
4,0
Bra
213 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Prompt service!
5 april 2021
Svar från Upffront.com
Thanks for taking the time to leave Upffront.com a review. We’re really glad you'd recommend our service. Hope we can help again in the future 🙂
Thanks Nicolas!
Great help from Nicolas Comby with specifying Karver furlers for my J-121. Knows his stuff and very responsive.
30 mars 2021
Svar från Upffront.com
Hi James, thank you for taking the time to write a review. We really appreciate your opinion. We’re thrilled our experts were able to help - we’ll pass along the kind words to Nicolas! Hope we can help again in the future.
Excellent service
Excellent. Prompt, personal service and they even adjusted the price by a few Euros to bring it under the Australian tax limit. My emails were replied to very quickly and with excellent English (my German is not so good!). I can highly recommend.
30 mars 2021
Svar från Upffront.com
Hi Simon, thanks for taking the time to leave us such a great review! We’re really glad we managed to be of service. Customer experience and satisfaction are our top priority, and your review reaffirms the hard work our team put in every day. So thanks for your kind words and we hope we can be of service again in the future 🙂
Go ahead and explore
Chat was great and gave me the opportunity for further exploration and ordering. E-Mail correspondence was also great. Very helpful, friendly and well-grounded staff, fast responding too. Sometimes faster than necessary ;-) because speed might lead in minor mistakes and misunderstandings, I suppose due to excessive work. On the downside was that it took a bit longer than expected for the delivery to arrive but it was not such a big issue and it was recognised on the spot not only by words but as a future discount offer (for limited time, though), as well. Nevertheless, I would definitely be happy to continue to be an Upffront customer.
29 mars 2021
Svar från Upffront.com
Hi Panos, thank you for taking the time to write Upffront.com a review - we really appreciate it! Both your positive and constructive comments have been taken onboard, and we'll use them to improve our service in the future. We're glad to hear you'll continue as an Upffront customer - looking forward to being in contact soon! 😊
Svar från Upffront.com
Hi Pascal, thanks for taking the time to leave Upffront.com a review. We’re really glad you'd recommend our service. Hope we can help again in the future 🙂
Sehr guter Service und schnelle Antwort…
Sehr guter Service und schnelle Antwort auf Rückfragen.
29 mars 2021
Svar från Upffront.com
Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu schreiben. Wir wissen das wirklich zu schätzen 🙂 Unser Team arbeitet hart daran, Anfragen schnell zu beantworten, daher sind wir wirklich froh, dass sich das in Ihrer Bewertung widerspiegelt. Wir hoffen, dass wir Ihnen bald wieder behilflich sein können!
Svar från Upffront.com
Thanks for the review Morten! We really appreciate your positive words. Hope we can be of help again 🙂
I was a little bit disappointed as I…
I was a little bit disappointed as I place an order follow an email advertising a product, at it happen they did not have on stock....
After several exchanges of mails the sent a similar product but in different size.
29 mars 2021
Svar från Upffront.com
Hi Eladio, thanks for taking the time to write us a review. We’re sorry to have let you down on this occasion. Your feedback has been noted and we’ll use it to improve our service in the future 🙂
Professional Upffront Service
Everything relating to my experience with Upffront, Phil Anniss and Aleena Selestine was professional, courteous & “service-minded”.
They demonstrated how customer service should be.
29 mars 2021
Svar från Upffront.com
Hi Michael, thank you for taking the time to write us a review. We're really grateful for your positive words. Have you heard of our Foredeck Club? It’s our members club for boat owners, with tonnes of benefits including 10% off all orders and regular 'members only' offers. It's free to join - if you're interested, the sign up link is here: https://www.upffront.com/foredeckclub 🙂
Brilliant selection of marine products…
Brilliant selection of marine products and great service, I can highly recommend Upffront.
29 mars 2021
Svar från Upffront.com
Thanks Jason! We really appreciate your positive comments. Our team work really hard on managing our large selection of products online, so it’s great to hear! We're often adding new products - it's worth keeping a look out. Hope we can be of help again. 🙂
Svar från Upffront.com
Thank you for leaving us a review Ev. We really appreciate your opinion. Our team work hard to provide a great service, so Aleena will be thrilled with your review! We’ll pass along the kind words. Hope we can help again in the future. 🙂
Tip Top Furling
Phil was really helpful helping us to choose the right spi furling configuration for our sailing pattern (racing / cruising). We got a great configuration at a great price. Aleena was really helpful in organising shipping especially overcoming post BREXIT challenges!
29 mars 2021
Svar från Upffront.com
Hi Pete, thank you for taking the time to leave us such a great review! Your positive comments are really appreciated, and we’re glad our team went the extra mile when sorting Brexit shipping challenges. Customer experience and satisfaction are our top priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we hope we can be of service again!
Falsch beschriebene Blöcke
Ich habe falsch beschriebene Blöcke geliefert bekommen. Auf Nachfrage konnte die Situation geklärt werden.
29 mars 2021
Svar från Upffront.com
Hallo Thomas, vielen Dank, dass Sie uns darauf aufmerksam gemacht haben, dass unser Service hier nicht ausreichend war. Wir bitten darum, dies zu entschuldigen. Wir sind normalerweise für unsere Liebe zum Detail bekannt, daher tut es uns aufrichtig Leid, dass wir Sie in diesem Fall im Stich gelassen haben. Wir haben uns Ihre Bestellung nochmals angesehen und stehen seitdem in Kontakt mit Ihnen - wir hoffen, dass das Problem nun behoben ist. Wir haben Ihre Bewertung dankend zu Kenntnis genommen und werden unser bestes tun, dass so etwas nicht nochmal vorkommt. 🙂
Good service and price
29 mars 2021
Svar från Upffront.com
Hi Peter, thank you for taking the time to write a review. We really appreciate it! Hope we can be of service again soon. 🙂
Excellent service 👍
29 mars 2021
Svar från Upffront.com
Hi Heye, thanks for the kind words! Our team work hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.