The response via the website is always very good. The service we have had over the last year is promising and things are looking good in terms of hair re-growth and thickening!!
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hi, like my unthins, my hair has got thicker,healthier in appearance, my temples are now not thinning but baby hair has come, and given me confidence again. I've just started my tub, so top up... Se mer
Företaget har svarat
Started using unthin about 9 months ago after noticing my hair thinning around my crown. Was a bit sceptical at first, but within 10 weeks I started noticing new growth. I use it twice a day. Customer... Se mer
Företaget har svarat
Decent, easy to use product. Used the ‘original’ formula for 10 months now. Was starting to thin out on my crown, quite significantly. Definitely an improvement since I first started using the product... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Unthin: Undo hair loss. We work with men to reduce hair loss and encourage re-growth. Our solution is tablet free, and works on 9/10 men.
Kontaktuppgifter
Storbritannien
- help@unthinhair.com
- unthinhair.com
4,2
Bra
253 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A great product and service
The response via the website is always very good. The service we have had over the last year is promising and things are looking good in terms of hair re-growth and thickening!!
4 september 2026
Omdöme utan inbjudan
Svar från Unthin
Hi,
Thank you so much for taking the time to leave this lovely review — it means a lot. We’re really glad the response via the website has always felt good for you, and that the service over the last year has been a positive experience.
Thanks again for sticking with us and for sharing your feedback.
Best regards,
Unthin Customer Support Team
To be fair the product is great and…
To be fair the product is great and works. it's the cost for me just to much and deals should be better for long term customers.but again regain did nothing this product starts working after 3 months and clearly visible after 6 months 👍
16 augusti 2026
Omdöme utan inbjudan
Svar från Unthin
Thank you for the honest, balanced feedback - genuinely useful to hear, and glad to know the results held up once you got to that 3-6 month mark. Appreciate you giving it the time needed to see it through.
Team Unthin
My hair has improved lots
Hi, like my unthins, my hair has got thicker,healthier in appearance, my temples are now not thinning but baby hair has come, and given me confidence again.
I've just started my tub, so top up early Sept if poss.
Thanks guys
14 augusti 2026
Omdöme utan inbjudan
Svar från Unthin
Thank you for such a great update - brilliant to hear the temples have gone from thinning to new baby hair coming through, and that the confidence has come back with it. Thanks for sticking with the routine.
Team Unthin
Hair feels good from using the product
Hair feels good from using the product, helps with confidence. Customer service is excellent.
12 augusti 2026
Omdöme utan inbjudan
Svar från Unthin
Thank you for the lovely feedback - really glad to hear it's not just the hair but the confidence boost too, and that the service has matched up. Thanks for taking the time to share this.
Team Unthin
Tried multiple times to cancel…
Tried multiple times to cancel subscription, however they never reply to your emails and cannot cancel when you login
5 augusti 2026
Omdöme utan inbjudan
Svar från Unthin
Hi Coran,
Sorry to hear you're unhappy. We can only find one message from you on file, sent yesterday evening around 7:30 - outside our customer service hours, so it's possible an earlier attempt didn't reach us, and we're sorry if that's the case. When our team reviewed your message in the morning, it was actioned and dealt with immediately, and your subscription is now cancelled. We take customer service and satisfaction as a top priority, and always act on and deal with requests as soon as we receive them. If anything else comes up, you can always reach us at help@unthinhair.com.
Team Unthin
Started using unthin about 9 months ago…
Started using unthin about 9 months ago after noticing my hair thinning around my crown. Was a bit sceptical at first, but within 10 weeks I started noticing new growth. I use it twice a day. Customer service is always great. Any questions I've had have been answered quickly and delivery’s always been on time. Would definitely recommend to anyone thinking about it.
29 juli 2026
Omdöme utan inbjudan
Svar från Unthin
Thank you for such a detailed review - really glad to hear the scepticism turned into new growth by week 10, and that keeping up the twice-daily routine over 9 months has paid off. Great to hear the service side has held up too, quick answers and on-time delivery both count for a lot. Thanks for the recommendation.
Team Unthin
I have been using this product for a…
I have been using this product for a few years and swear by it. My hair was starting to become noticeably thin, but within about 3 months of using unthin - it was back to normal. I kept up my regime and its noticeably thicker these days. I wouldn't go without.
28 juli 2026
Omdöme utan inbjudan
Svar från Unthin
Thank you for sharing this - brilliant to hear three months turned things around, and that years on you're still seeing the benefit of sticking with the regime. "Wouldn't go without" is exactly the kind of feedback we love. Thanks for taking the time.
Team Unthin
Active user, highly recommend!
I have been using Unthin for quite a few years now and it has definitely stemmed the hair loss and I feel confident it’s still working so continue to use twice a day. The customer service is great and always quick to reply if you need anything or need to pause your next bottle for example. I Highly recommend to people if hair loss is on the horizon for them. Start the sooner the better would be my tip.
28 juli 2026
Omdöme utan inbjudan
Svar från Unthin
Thank you for such a thoughtful, long-term review - genuinely great to hear years in you're still confident it's holding the line, and that the service has stayed reliable throughout, pausing bottles and all. Good tip too about starting early. Thanks for the recommendation.
Team Unthin
Great experience so far!
Three months in and there is a noticeable difference to my hair. Great customer service too! Really pleased that I found out about this.
28 juli 2026
Omdöme utan inbjudan
Svar från Unthin
Thank you so much for this - really pleased to hear a visible difference after three months, and glad the customer service has matched up too. Thanks for taking the time to share, and here's to even more progress ahead.
Team Unthin
As probably the most sceptical person…
As probably the most sceptical person on this gods earth I can honestly say how shocked I was to see this work, not only does it work for me but for friends who have long since be conscious and nearly given up hope. Quick fast response with top advice throughout, just give it a little time to see the results.
Highly recommend
Dan.
1 april 2026
Omdöme utan inbjudan
Svar från Unthin
Thank you for such a genuine review - it means a lot coming from a self-confessed sceptic. Brilliant to hear it worked not just for you but for friends who'd nearly given up hope too, and glad the advice along the way helped keep things on track. Thanks, Dan, for taking the time to share this.
Team Unthin
Great customer service
Great customer service. The product (unthin plus) is fantastic. A discrete matt finish after application.
Highly recommended.
1 juli 2026
Omdöme utan inbjudan
Svar från Unthin
Thank you - really glad the service matched up to the product, and good to hear the matte finish on Unthin Plus is landing well too. Appreciate the recommendation.
Team Unthin
Doesn't work
Product didn't work,states money back guarantee but it's not,just wants your money,false advertising, wouldn't go near this company or product.
30 juni 2026
Omdöme utan inbjudan
Svar från Unthin
Hi Mario, we take claims like "false advertising" seriously -= which is why our guarantee terms are published in full at unthinhair.com/pages/180-day-money-back-guarantee, not tucked away anywhere. The photo tracking process is a condition of the guarantee, not a box we tick for fun, and it wasn't completed on your account — which is why the refund couldn't go ahead. Ironic to call us the scam here, given the bit that was skipped was the bit that protects customers. We're sorry it's not the outcome you hoped for, but we stand by the decision.
Team Unthin
Decent, easy to use product
Decent, easy to use product. Used the ‘original’ formula for 10 months now. Was starting to thin out on my crown, quite significantly. Definitely an improvement since I first started using the product. Seems to have stalled now, unfortunately. Maybe using it a bit earlier would’ve made more of a difference. But, at 42 now, just thankful I’m getting a few more years with my hair.
3 juni 2026
Svar från Unthin
Hi, thank you for the detailed feedback. Really glad to hear the Original formula made a visible improvement on your crown over the first several months. You're right that starting earlier tends to give better results, as thinning is generally easier to slow down than to reverse. If things have plateaued, our team would be happy to take a look and see if any adjustments could help. Thanks again for sharing your experience with us, and here's to many more years with your hair.
Team Unthin
Svar från Unthin
Thank you so much for the kind words - really glad to hear you had a good experience with us from start to finish. We appreciate you taking the time to leave this.
Team Unthin
I was charged for an order on the 20th…
I was charged for an order on the 20th March (it’s now 16th April), it never arrived. I’ve emailed customer services on several occasions and not had a response. No refund, no reply. Avoid!
16 april 2026
Omdöme utan inbjudan
Svar från Unthin
Hi Adam,
You're right, this wasn't handled well. You asked to cancel on 19 March and we cancelled the subscription that same day. That order was never dispatched, and the £40 has been refunded in full.
Sorry for the delay getting back to you, and for the mix-up when you asked about tracking. If anything is still outstanding, email help@unthinhair.com and we'll pick it up straight away.
Team Unthin
Been using it’s about four years about…
Been using it’s about four years about 500 quid a year. Not really impressed with it in fact really thinking of stopping it now.
Since getting the reply below and despite emailing them I have heard nothing!! So much for loyalty and 400 odd quid a year!!
27 februari 2026
Svar från Unthin
Thank you for your honesty, and for sticking with us for four years - that loyalty means a lot, so it's important to us that you're not left feeling unimpressed. I can see that you are still an active customer. Results can plateau over long periods of use, and if that's what you're experiencing, we'd really like the chance to look into your case and see what might help before you consider stopping. Please do reach out to our team directly so we can take a proper look at your progress and options.
Team Unthin
It works very well and hair is growing…
It works very well and hair is growing back and I would recommend it use it
31 oktober 2025
Svar från Unthin
Thank you for the great feedback - really glad to hear it's working well and that you're seeing regrowth. We appreciate the recommendation, and thanks for taking the time to leave a review.
Team Unthin
My new daily routine
I noticed my hair beginning to thin around the front of my head, so I started using Unthin. Within just a few weeks, I could visibly see my hair looking thicker and healthier.
I highly recommend pairing it with the gummies — they taste great and give my body important vitamins like biotin.
I also use the roller, which really helps stimulate blood flow to my scalp.
Overall, Unthin has been an amazing experience for me! Definitely would recommend.
4 november 2025
Omdöme utan inbjudan
Svar från Unthin
Thank you for such a thorough review - really glad the routine is working for you, and great to hear the combination of the gummies and roller alongside the main product is making a difference so quickly. Thanks for the recommendation, and for sharing the full routine, it's genuinely useful for others considering the same approach.
Team Unthin
Too early to comment constructively
29 september 2025
Svar från Unthin
Thanks for taking the time to leave a rating even at this early stage. We'd love to hear how things are progressing once you've had a bit longer with it - feel free to update your review down the line.
Team Unthin
Would definitely recommend this…
Would definitely recommend this company. Not only have I found the products definitely work,but there after care and communication has been spot on.
1 september 2025
Svar från Unthin
Thank you so much - really glad to hear both the products and the aftercare have hit the mark for you. Great feedback to receive, thanks for taking the time to share it.
Team Unthin
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.