Unlimitedville Omdömen 

132
•
TrustScore 4 av 5

4,0

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I live in rural Alabama. There are not a lot of options for internet service here. I decided to try Unlimitedville. I am so glad I did! Unlimitedville has gotten my kids through high school and Coll... Se mer

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Betygsatt 1 av 5 stjärnor

Not a good solution for me. 5G only reached 20mbs download and that was in my empty cargo van in the middle of the city where Walmart is headquartered. I walked through my parking lot with it to che... Se mer

Betygsatt 4 av 5 stjärnor

Good internet overall but the main issue is that the network would randomly cutoff or can’t handle more than two devices on it.

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Betygsatt 5 av 5 stjärnor

Switched to Unlimitedville from Xfinity in Vermont. It took 5 phone calls to cancel my Xfinity service and each phone call took around 30-45 min. Unlimitedville shipped my router fast and after I coul... Se mer

Företaget har svarat

Företagsinformation

  1. Internetleverantör
  2. också i
  3. Internetoperatör

Skrivet av företaget

Welcome to Unlimitedville, your home for rural high-speed Internet. No contracts. No credit checks. No data limits. No throttling. All with a 14-day money-back guarantee.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

132 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(132)

26 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 4 av 5 stjärnor

Signal is 5 bars only because the cell…

Signal is 5 bars only because the cell tower is half a mile away. Speeds vary between 80mbps - 140mbps which is great we live on a boat in North Florida ( Black creek/ St Johns river). Took unit to the mountain house North Georgia (Clayton) no signal found. Happy with the service we have on the boat.

24 december 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

Thank you for the detailed review! We’re glad to hear you’re getting excellent signal and speeds on your boat in North Florida—that’s a fantastic setup with a nearby tower. We appreciate you sharing your experience in North Georgia as well, as coverage can vary by location. We’re happy the service is working well for you where you need it most!

Betygsatt 5 av 5 stjärnor

So very surprising

This company comes at a complete surprise in today's world!! They deliver exactly what they claim and the price is very fair. I have lived in a broadband desert for years, Unlimitedville has been the answer, we are forever thankful for the amazing service you guys provide.

22 december 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

Thank you for taking the time to share your experience. We’re honored to be the solution you’ve been looking for and are so glad our service and pricing have met your expectations. We sincerely appreciate your support and are thankful to have you as part of the Unlimitedville family.

Betygsatt 4 av 5 stjärnor

Works in rural areas

Works in rural areas! My router works great for my phone and computer while on the go.

18 december 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

Thank you for your review! We’re happy to hear your router is providing reliable connectivity for your devices, even in rural areas.

Betygsatt 5 av 5 stjärnor

It was easy to set up

It was easy to set up. Probably the easiest of all travel internet providers I've tried. Just plugged it in and it came online. And the speeds have been fantastic, nearly equaling my cable internet speeds at home. I travel all over the USA for work, and this is so much better then basic hotel internet, no matter where I've been.

16 december 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

Thank you for the detailed review! We’re thrilled to hear how easy the setup was and that you’re getting such great speeds on the road. Providing reliable, high-speed internet anywhere you travel is exactly what we aim for. We really appreciate you choosing us!

Betygsatt 5 av 5 stjärnor

Great service

Always great internet.
Easy to use.
No cap

12 december 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

Thanks for your review! We’re happy to hear you’re enjoying reliable, easy-to-use, unlimited internet.

Betygsatt 5 av 5 stjärnor

Able to work from home and take on the…

Able to work from home and take on the go when I want to travel and work, comes with Ethernet ports, I love that it accommodate my needs. Go grab this Internet service worth it

1 september 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

Thank you for taking the time to share your feedback! We’re glad to hear that the portability and Ethernet support fit your work and travel needs so well. We appreciate your recommendation and are grateful to have you as a customer!

Betygsatt 5 av 5 stjärnor

Fantastic Service

Easy installation. Actually had a router that went out. Technical support was very excellent 5 Stars. Shipped me a new router and I was back up and running in no time. Out in the middle of nowhere and I am getting great download speeds consistently over 285 mbps. Would recommend to anyone on the go in an RV

30 november 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

Thank you so much for the wonderful review! We’re thrilled to hear that installation was easy and that our support team was able to get you back up and running quickly with a replacement router. It’s great to know you’re seeing such strong speeds!

We truly appreciate your recommendation and are grateful to have you as part of the Unlimitedville family. If you ever need anything in the future, we’re always here to help!

Betygsatt 4 av 5 stjärnor

Great experience and no problems so…

Great experience and no problems so far. A little pricey but still good.

25 november 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

Thank you for sharing your experience! We’re happy to hear everything has been running smoothly for you. We appreciate your honesty about pricing and are glad you still feel the service delivers great value.

Betygsatt 5 av 5 stjärnor

Have had no problem with it.

Have had no problem with it. The best I have. I have changed because NOMAD is a very bad service. If not for unlimitedville I would have to suffer.

20 november 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

Thanks for your review! We’re glad to hear everything has been working smoothly for you.

Betygsatt 5 av 5 stjärnor

Excellant Coverage

This has been a great option for us as a department to have reliable internet at all our on-site games!

8 november 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

Thank you for your kind words and positive review. We sincerely appreciate your feedback and are thrilled to know that you’re happy with our service. It’s always our goal to provide the best experience possible!

Betygsatt 5 av 5 stjärnor

So far the Internet service to our boat…

So far the Internet service to our boat has been excellent. We had one outage and customer service resolved it quickly. Highly recommend for remote Internet connection.

7 november 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

We really appreciate your kind words! It’s great to hear your service has been working well on your boat and that our support team could help get you back online quickly. We’re happy to keep you connected wherever you are!

Betygsatt 5 av 5 stjärnor

I love that I can easily unplug at…

I love that I can easily unplug at night to keep the wifi from disturbing my home. Other carriers would make it problematic to plug back in, requiring lots of redundant logins, 2FA etc etc but UNLIMITEDVILLE plugs back in and works wherever I want it in the house! It is great. The signal strength does not cover the entire 2000sq ft property, so we do have to be in the same room or adjoining room for Zoom calls-but then the strength is perfect. To me this is actually a plus, because again, we do not want the radiation to affect more of the square footage than necessary. We just have to know where to place it when needed.

28 oktober 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

Thank you so much for sharing your experience! We’re so glad to hear that you’re enjoying the flexibility and ease of use with Unlimitedville. It’s great to know the setup works well for your needs and that reconnecting is quick and simple. We appreciate your thoughtful feedback and are happy you’ve found a setup that fits your home!

Betygsatt 5 av 5 stjärnor

I've lived off-grid for 11 years now...

I've lived off-grid for 11 years now, in the southeastern corner of the Arizona desert. I had to depend on my mobile phone's hotspot to access the internet, which I did successfully for that entire time, yet as you can imagine not the greatest or most reliable way to stay connected. I finally found Unlimitedville and finally was able to order the 4G LTE package. It arrived in no time at all, and indeed did connect immediately just plugging it in. I did spend some time improving the settings within the modem, but it works so wonderfully now and I know I'll forever be with them since the connectivity is now superb compared to what I had before. I can't begin to express the thrill I have now in unlimited downloads, and far superior connection to the internet than I had with my mobile carrier. I therefore highly recommend Unlimitedville to anyone who's in need of connection in a rural or mobile situation... it's a Godsend and I couldn't be happier.

2 september 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

Thank you so much for sharing your story! We’re truly honored to be part of your off-grid journey and thrilled to hear that Unlimitedville has made such a positive difference in staying connected. It’s amazing to know the setup was quick and that you’re now enjoying fast, reliable service. We sincerely appreciate your recommendation and are so glad to have you as part of the Unlimitedville family!

Betygsatt 1 av 5 stjärnor

Paid top tier, got bottom tier reliability.

I live about an hour north of Dallas, TX in a rural area, but not so rural that I lack internet options. I chose Unlimitedville for the same reason most people do: the promise of unlimited data. I even purchased their most expensive package because I work from home and need consistent, reliable service for everyday tasks like sending spreadsheets, resumes, and job descriptions.

Unfortunately, the service has been totally unusable. I lose connection more often than I can actually use it. Two laptops, a phone, and one outdoor camera all drop off randomly, no matter the time of day or night.

When I contacted support via email, because that's the only method of communication they offer, they were fairly quick to reply (got my hopes up), but provided NO HELP... AT ALL. NOT EVEN ONCE!

They only asked me to send screenshots of modem status pages. I sent them exactly what they requested, and then heard nothing back until I chased them down again. Their only “solution” has been to offer me a refund.

I’ve repeatedly told them I didn’t want a refund; I wanted them to at least ATTEMPT troubleshooting. Instead, their final response to me was:

> “Unfortunately it feels like we have exhausted all troubleshooting to get this unit connected. We will issue you a full refund for the plan.”

That statement is almost insulting because they made NO real EFFORT to troubleshoot in the first place! For the most expensive plan they offer, and for customers depending on internet to work, that level of “support” is unacceptable.

**Bottom line:** if you’re a remote worker, student, or anyone who depends on stable connectivity, Unlimitedville is not the solution. Their service may work for casual streaming or light browsing in populated areas during non-peak times, but if reliability matters whenever you need it, you’re paying a premium price for what amounts to an unstable hotspot and a customer service team whose only fix is to refund your money.

16 augusti 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

We’re very sorry to hear about your experience and understand how frustrating unreliable internet service can be — especially when you depend on it for work. Our goal is always to provide the best possible connectivity, but because we work with cellular-based networks, we cannot guarantee coverage in every location. Some rural areas experience weaker signals or congestion that can affect performance, even with our top-tier plans.
We did attempt to review your connection data, and when it became clear that service in your area could not meet your needs, we issued a full refund. While we regret that we weren’t able to resolve the problem, we felt refunding was the most fair option rather than continuing to charge you for service that wasn’t reliable.
We appreciate your feedback and will use it to continue improving our support process.

Betygsatt 1 av 5 stjärnor

spent over $400 to upgrade to the new…

spent over $400 to upgrade to the new 5g router and even though i finally got it working by swapping the old sim card from the other router which the instructions said nothing about. now that i got it working the internet keeps crashing every 5-15 min making it unusable. i tried contacting support but they give very robot answers not understanding my issues and u cant contact anyone on the phone even during buisness hours. now its the weekend and i still cant contact them. i go back on my semi truck for a month making it where i wont have time to return the router within 21 days money back garuntee. what a joke this is

20 juni 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

Hi Johnathan - We can see that you are connected and have 332mbps download speeds! The 5G router has a vSIM and so using another SIM card is not necessary! We can see that you are actively working with a technician now and will get you online with consistent connection. Thank you.

Betygsatt 1 av 5 stjärnor

Horrible customer service

Horrible customer service. Speeds advertised not received. Canceling is a NIGHTMARE. My husband and I signed up for their 4G plan and are paying $145/mo for it (yet after we signed up they started advertising this plan at $89/mo). We could barely get over 1mbps down or up, so we shelled out the $400+ to upgrade to the 5G plan. The device arrived with NO INSTRUCTIONS and NEVER WORKED. We reached out to customer service for 2 weeks with no response until I threatened to report the company as fraud. After the device still didn't work, they told us we could cancel and sent it back. They then charged us AGAIN for both plans and said they couldn't cancel it until they received the device, which was not stated at any point in the prior correspondence. SAVE YOUR MONEY. SHOP ELSEWHERE.

18 juni 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

Hi Alexana - Thank you for your review. I have read through the correspondence that you had with our team and it looks like they put forth every effort to get that unit to connect for you guys. Unfortunately, sometimes this is the case with cellular technology and the signal is too weak. This is why we offer a 21 day full refund period. We will be sure to issue all applicable refunds owed on the account.

Best, Unlimitedville.

Betygsatt 1 av 5 stjärnor

Stay away!

I used Unlimitedville for about a year, and it was a frustrating experience from start to finish. The internet service constantly went out, often requiring a hard reset of the router just to get back online. Over a 12-month period, I had to send my router back three times for replacement. Each time, I was without internet for several days.

What’s worse is that their customer support is only available during standard Monday–Friday business hours. If your service goes out on a weekend or in the evening, you’re completely on your own until they reopen.

When I finally had the opportunity to switch to fiber (thankfully), I contacted Unlimitedville to return my equipment and cancel. I asked for a prepaid return label or a local drop-off location. I was told neither option was available and that I was fully responsible for paying to ship the equipment back. While their policy says the account is canceled when the equipment is received, it doesn’t clearly state that the customer must cover return shipping out of pocket.

Unlimitedville may sound like a good option in rural areas, but I’d strongly advise looking elsewhere. The lack of reliability, limited support hours, and unclear return policies make this a poor choice. Consider more transparent and dependable services like the Verizon Internet Gateway (Cube) or Starlink instead.

14 maj 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

Thank you for taking the time to share your experience. We’re sorry to hear that your 14 months with Unlimitedville didn’t meet your expectations.

We understand how frustrating frequent service interruptions and hardware replacements can be. Your feedback about our support hours is also heard—we know how important it is to have help available when you need it most.

We will evaluate our phrasing regarding our existing return policy.

We’re glad to hear you’ve found a solution that works better for your needs, and we thank you again for your honest feedback. We wish you the best with your new service.

Betygsatt 1 av 5 stjärnor

Nightmare cancellation policy and…

Nightmare cancellation policy and horrible customer support. They actually refused to cancel/stop service until they received mail from me. I tried to cancel over phone/email but they denied it. Very scam-like setup, I would avoid at all costs.

12 maj 2025
Omdöme utan inbjudan
Logotyp för Unlimitedville

Svar från Unlimitedville

Thank you for your feedback. We understand that cancellation policies can be frustrating, and we’re sorry to hear that you had a negative experience.

However, we do want to clarify that our cancellation process—including the requirement of returning the equipment—is clearly stated in our Terms of Service, which all customers agree to upon signing up.

If you have any further questions or would like assistance finalizing your cancellation, please don’t hesitate to reach out to us.

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