Univapez Omdömen 

105
•
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Didn’t receive an order number and no emails or texts regarding my order despite asking support multiple times. Ordered on Tuesday 29th They said it had been dispatched on 1st October and would be out... Se mer

Betygsatt 5 av 5 stjärnor

I have being ordering my vapes here for a while now, always arrive within 48hrs unless ordered at the weekend. Never had any issues concerning postage happy with my product. I enjoy the Bling Gold as... Se mer

Betygsatt 5 av 5 stjärnor

I was sceptical of ordering at first as some of the reviews put me off a bit, however UniVapez had the best deal on the vape pods we buy out of every website we looked at. They arrived super quick wit... Se mer

Betygsatt 5 av 5 stjärnor

I've been using univapez since my daughter recommended them. I'm disabled and order everything online as I'm unable to get out. Super fast delivery from an amazing team, always polite, friendly and kn... Se mer

Företagsinformation

  1. E-cigarettbutik

Skrivet av företaget

One of the fastest growing vape stores in the UK. We opened up our 'online doors' in late 2022 and are aiming to grow to become one of the largest vape stores in the country. If you have used our service, please leave us a review. We'd really appreciate it!


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

105 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(105)

32 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Univapez can’t be beaten

Been with Univapez for a couple of years and never had any issues, Univapez has a live stock count on there website so shows you what there is in stock placing order, other sites said I stick, you order then tell you by call to pick different.

14 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was sceptical at first..

I was sceptical of ordering at first as some of the reviews put me off a bit, however UniVapez had the best deal on the vape pods we buy out of every website we looked at. They arrived super quick with Royal Mail 24hr tracked (which was free cos of our spend amount!) and unlike some reviews every item arrived perfectly, packaged safely and was exactly what we ordered. Really good value for money and will be using this business going forwards. They have a rewards scheme too!

11 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Keep up the good work

Best place online. Most places I used now have gone downhill. Except this place.
So glad I found it. Never a issue, and vapes come super quick.
Plus it's always alot cheaper than others. Keep up the good work.

16 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered a fair few times over the last…

Ordered a fair few times over the last year and never had any issues. Apart from saving money! Always arrive super fast and I've even asked them to stock stuff they did not, and inside a few days they had. Super service and products. Thanks

16 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Haven't received my order and it's been…

Haven't received my order and it's been over a week payed over £40 worth of stuff

14 december 2025
Omdöme utan inbjudan
Logotyp för Univapez

Svar från Univapez

Hi Mikesh,

Really sorry to hear about the issue.

Your parcel may have gone missing with Royal Mail. Please email us at CustomerSupport@UniVapez.com and a member of our team will get this resolved for you promptly.

Warm regards,

UniVapez Team

Betygsatt 1 av 5 stjärnor

Ordered £7 item

Ordered £7 item. 11 days later no delivery, no tracking, and no response to messages. Would not recommend.

4 december 2025
Omdöme utan inbjudan
Logotyp för Univapez

Svar från Univapez

Hi Joanna,

Sorry to hear of the issue.

Your order was placed with a postcode, but no street name or house address, which given the rest of the following message, we believe to have been a means to circumvent our age verification system. We emailed you on the same day asking for this information, so we could correctly put your order through age verification (as it was your first order), and then get it dispatched.

We received your address details from yourself on Friday evening, after our support team were finished for the week, which is why there was no response to you on the weekend (our support hours are listed throughout the website). On Monday, once the correct details were added, your order was flagged by our age verification system.

We emailed you asking for ID, but did not receive a response. After 48 hours of this, your order was subsequently refunded.

Kind regards,

UniVapez Team

Betygsatt 1 av 5 stjärnor

No communication, no effort

Unfortunately this one order has made me lose all trust in the company. My partner ordered a large amount of vapes, £50 to £60 worth. They sent it out but royal mail had lost the parcel. Not their fault I understand. But what is a problem is the lack of communication. They say they respond to all emails however they don't. They dont have any other way of communicating as I have also messaged them on Instagram and tiktok. My partner had sent an email out and it said that the situation would be resolved that same day, this was 2 weeks ago, he sent another one and he was ignored. I have tried to communicate to help with my partner situation but yet again I have experienced the same. I didn't want to write this review as I wanted to resolve this, however, their lack of communication has forced me to get their attention some other way. Majorly disappointed.

7 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

great service

first time i used them ,great price and ordered and got them with in 24 hours the service was so good ,and so much choice .and got the flavor i wanted would use again

16 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

they will get ur order wrong

i have order a few times and every time the mess it up they said me the wrong items and refuse to respond to my email (if i were you i'd avoid buying from univapez!!!!!!)

10 juni 2025
Omdöme utan inbjudan
Logotyp för Univapez

Svar från Univapez

Hi Charlie,

Sorry to hear about the issue.

Please send us a message via the live-chat button on our website, so we can locate your order and get this resolved for you.

Warm regards,

UniVapez Team

Betygsatt 1 av 5 stjärnor

Haven’t received my order been 4 days…

Haven’t received my order been 4 days now come on I need my order

6 maj 2025
Omdöme utan inbjudan
Logotyp för Univapez

Svar från Univapez

Hi Callum,

Thanks for getting in touch and sorry to hear about the issue.

I’ve taken a look and can see your order was placed on the final day in the lead up to the bank holiday weekend.

As Royal Mail’s postal service is closed over the weekend / bank holiday, this can cause delays.

We’ve sent you an email regarding this and will resolve this issue for you promptly.

Warm regards,

UniVapez Team

Update on 7th May 2025:
Parcel confirmed to be lost over the Bank Holiday weekend by Royal Mail.
Replacement parcel sent out.

Update on 8th May 2025:
Replacement parcel delivered.

Betygsatt 5 av 5 stjärnor

Another 5 ⭐️ review for Univapez

Another 5 ⭐️ review for Univapez,
Very kind team and take care of their customers, very fast shipping and keep customers informed of issues. I’ve been using univapez for a while now and wouldn’t imagine anywhere else to shop for my vapes,

24 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

UNIVAPES used them for months now fast…

UNIVAPES used them for months now fast reliable and fair. Just tried the maxgo combo 33000 sips.. And to be fair the idea is great, the item is easy to use, flavors aren't bad....BUT..33k it is not, absolutely no where near in fact, usually R and M tornado 15000 last me a week even 8 days on the dregs left.. These Maxgo 33k 1 empty 4 days, and the battery is dire too dunno who does the sip tests but there no where near as advertised. Sadly promise doesn't live upto the hype, will now have to Tornado order when I get a min.

20 mars 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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