Timely delivery Package intact Informed of delivery updates from start to finish A good piece of kit to keep items safe in.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered premier box for my daughter move to Manchester. The contains where great. It totally saved alot of running around to get things and deliver to the university (we are in London) It was a gre... Se mer
Företaget har svarat
Good morning Emma and UniKitOut, Just a quick note to thank you for the excellent service. My daughter arrived at her student accommodation yesterday and found all essentials already in her room —... Se mer
Företaget har svarat
Everything arrived on time in good condition, the items were well packaged and it was all ready for me to organise. The site was easy to navigate and everything was more convenient for when I moved in... Se mer
Företaget har svarat
Företagsinformation
- Sänglinnesaffär
- Försäljare av badrumsartiklar
- Heminredningsaffär
- Butik med kökstillbehör
- Butik med hushållstextilier
- Universitet/högskola
Skrivet av företaget
UniKitOut is the UK’s leading student kit provider, and the leading name in student essentials. We’re proud to work in partnership with over 300 universities and private housing providers across the UK. Unlike traditional retailers, we’re authorised to deliver your kit directly to your accommodation before you even arrive. We’ve been supporting students with stress-free arrivals for years. As a trusted, family-run business, we take genuine care in every step – from packing to delivery – and it shows in the thousands of verified reviews from happy students who rely on us year after year.
Our promise to you with our Money Back Guarantee
Skrivet av företaget
- We're here to help!
- We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. Please get in touch with our friendly team at sales@unikitout.com
Family-run, customer-focused & always here to help.
Shop in confidence with our Money Back Guarantee
We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. If you need anything at all, please get in touch with our friendly team at sales@unikitout.com
Kontaktuppgifter
Unit 30, Oakwood Business Park, Old Great North Road, PE28 5XN, Sawtry, Cambridgeshire, Storbritannien
- 0203 475 4751
- sales@unikitout.com
- unikitout.com
4,3
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från UniKitOut
Hi Klara,
I really appreciate your positive comments, thanks so much :-)
So glad to hear you are happy with every aspect of our service.
I hope you are enjoying your studies here in the UK.
Take care,
Emma
Quality of cooking utensils is below…
Quality of cooking utensils is below average, I expected little better quality.
1 april 2025
Svar från UniKitOut
Hi Deepak,
Thanks for taking the time to leave your honest feedback.
I am really sad to hear you have been unhappy with some of your cooking items. We advertise a 100% money back guarantee and encourage customers to get in touch with any issues they may have.
I would appreciate you reaching out to sales@unikitout.com so we can look at resolving this together. Any feedback (no matter how negative) is invaluable to us as it helps us improve year upon year.
I hope to hear from you,
Emma
Average start
Average start. It was convenient to have everything delivered before my arrival, making the transition to university smoother. However, the kitchen items, in particular, are not great the pans are peeling, the cooking utensils don’t withstand heat well, and the kitchen towel isn’t effective for drying dishes. On a positive note, the bedding and towels are of good quality.
2 april 2025
Svar från UniKitOut
Hi Colette,
Thanks so much for taking the time to leave a review. I'm glad to hear you were happy with our service and that you’re happy with the quality of the bedding and towels.
We take quality very seriously and invest a lot of time and resources into ensuring our products meet high standards so I am really sorry to hear that some of the kitchen items didn’t meet your expectations. Your feedback is appreciated as it allows us to make improvements where possible.
Please don't hesitate to reach out via sales@unikitout.com if you would like to discuss anything further.
Take care,
Emma
The quality of the frying pan and the…
The quality of the frying pan and the pot is the worst please change them
2 april 2025
Svar från UniKitOut
Hi Omar,
After trying to contact you via email for the last couple of weeks with no response I guess you have resolved your issue.
Wishing you all the best,
Emma
Hassle free and good service though…
Hassle free and good service though slightly expensive.
1 april 2025
Svar från UniKitOut
Hi William,
Thanks so much for taking the time to leave your review.
I'm so glad to hear you were pleased with your UniKitOut experience and found it to be helpful.
I'd love to hear further feedback regarding the pricing. Please don't hesitate to get in touch on sales@unikitout.com
Take care,
Emma
Absolutely NO stress on move-in day!
UniKitOut took away all the stresses of setting our daughter up in her room. As an exchange student from Canada we needed to limit what could be included in her suitcase. Pots and pans, sheets and duvet, towels… not going to happen. Thank goodness we found UniKitOut! She showed up to her room and her box was already there! She was able to cook a meal the same day and had a comfy bed to sleep in her first night! As a mom I felt so much relief knowing she had everything from bedding to towels to kitchenware without having to go shop for it in a new city let alone new country on her own! UniKitOut you are awesome!!!
7 januari 2025
Svar från UniKitOut
Hi Jen,
I honestly can't express just how grateful I am for your amazing review. It means so much to hear that UniKitOut played a part in making your daughter’s transition smoother and stress free.
Moving to university can be an exciting but overwhelming experience, and knowing that our service helped ease that process for your family is incredibly rewarding. Thank you for sharing your experience, it truly makes all the difference to us!
I hope O is enjoying her studies here in the UK.
Wishing you all the best,
Emma
Bad quality with a lot of unnecessary…
Bad quality with a lot of unnecessary plastic. The cloths to clean the dishes leave traces and so do not clean correctly. Idem for the sponge which died in a couple of days.
Made me buy towels, sponges, bed sheets and cloths when I bought the kit to avoid it.
Too expensive for the low quality
2 april 2025
Svar från UniKitOut
Hi Iroise,
I am sorry to read you are unhappy with some of the items you purchased. I have tried to contact you multiple times to ask for some further feedback regarding your experience.
Please check your inbox :-)
Emma
Really good service
The attention and client service was excellent!! They attended my concerns really quickly and gave me real solutions. With UniKit you will be heard and you will receive the attention and service you need.
2 april 2025
Svar från UniKitOut
Hi Vicente.
All the team at UniKitOut really appreciate your kind words. I am so happy we were able to resolve your concerns together.
Wishing you all the best,
Emma
Quick easy efficient
Quick easy efficient & not badly priced either - to easy to order
24 januari 2025
Svar från UniKitOut
Hi Grant,
Thanks so much for taking the time to leave this review, I really appreciate it :-) Pleased to hear you found the process so easy.
I hope E is settling into student life here in the UK.
Take care,
Emma
Simple easy process
Simple easy process. The packages are filled with useful items and the convenience for international students was great!
1 april 2025
Svar från UniKitOut
Hi Kayla,
Thanks so much for leaving such a great review. Its really appreciated :-) I'm so glad to hear you had a positive experience using UniKitOut.
Hope C is settling into student life here in the UK.
Take care,
Emma
UniKitOut's service helped tremendously…
UniKitOut's service helped tremendously in making my arrival as an international student go smoothly. My bedding was in my room when I walked through the door.
14 januari 2025
Svar från UniKitOut
Hi Tia,
Thanks so much for leaving such a fab review! Its really appreciated.
I hope you are enjoying your studies here in the UK.
Wishing you all the best,
Emma
Great but dirt footprint
I love how everything was delivered directly to my dorm and packaged nicely. Unfortunately, on one of the pillows was a dirt print of a shoe and the duvet had some dirt on it as well. Other than that, everything was great.
29 januari 2025
Svar från UniKitOut
Hi Emma,
Thanks for taking the time to leave your review.
Its great to hear you were happy overall with your items and your delivery, however, its disappointing to hear the duvet kit you received was dirty. All our products are passed through quality control at the factory before being rolled and packed so I am sad this wasn't picked up.
We proudly offer a 100% money back guarantee and encourage customers to get in touch if they are unhappy with any part of their UKO experience.
Please don't hesitate to get in touch via info@unikitout.com so we can discuss this further,
Take care,
Emma
Almost Perfect
Globally it was very good, the delivery was on time, no item was missing. However, the pots and pans were not induction so I had to buy some more.
31 mars 2025
Svar från UniKitOut
Hi Crystal.
Thank you so much for taking the time to leave a review! I'm delighted to hear you had such a positive experience.
I'm sorry to hear that the pans you ordered weren’t compatible with your hob. We do our best to clearly indicate which pan sets are suitable for induction hobs in our descriptions, but I really appreciate your feedback.
If you need any further clarification, please don’t hesitate to get in touch, we’re always happy to help!
Wishing you all the best,
Emma
Honestly honest
On time delivery. The unikit had all the essential I needed. Good value for money. Only thing is that the box was dented slightly is corners.
10 mars 2025
Svar från UniKitOut
Hi Safiyyah,
Thanks so much for taking the time to leave a review. Its lovely to hear how pleased you are with your order :-)
I'm sorry to hear the box was delivered in a less than perfect condition. Unfortunately, minor damage to cardboard boxes can sometimes occur during transit but it sounds like everything inside survived the journey!
Wishing you all the best,
Emma
Svar från UniKitOut
Hi Shanthapriya,
Thanks so much for taking the time to leave such a positive review. Its really appreciated :-)
Hope your studies are going well.
Wishing you all the best,
Emma
I used the email service to help me…
I used the email service to help me choose what I needed for my room. It was all in boxes by my door when I came. I sent back a kitchen box which I didn’t need. This was easy!
12 februari 2025
Svar från UniKitOut
Hi Khaled,
Thanks so much for taking the time to leave such a positive review. Its really appreciated :-)
Wishing you all the best,
Emma
Svar från UniKitOut
Hi Isabelle,
Thanks for taking the time to leave a review.
I’ve tried reaching out via email on the 12th and 17th March hoping we can resolve this together but haven’t received a response.
I'm really sorry to hear you are unhappy with the quality of the pillows you received.
We proudly offer a 100% money back guarantee and encourage customers to reach out if there is anything they are unhappy with.
If you would like to discuss this further please reply to one of my emails.
Take care,
Emma
I found this service helpful as I came…
I found this service helpful as I came to finish my studies here and didn’t have to bring my items from home. The extras like bed throws and cleaning bottles are a good bonus.
12 februari 2025
Svar från UniKitOut
Hi Noa,
Thanks so much for taking the time to leave us a review, its really appreciated :-)
Hope you are enjoying the UK,
Wishing you all the best,
Emma
The quality of products were okay
The quality of products were okay, but saw the box torn apart when delivered, dirtying my towels... hope this won't happen again
6 mars 2025
Svar från UniKitOut
Hi Simon,
Thanks for taking the time to leave a review.
While I’m delighted to hear that you’re happy with the items you purchased, I’m very sorry to learn that your experience with the courier service did not meet expectations. I completely understand how frustrating it can be when the delivery process falls short, and I sincerely apologise for any inconvenience this may have caused.
If you have any images of the packaging or any details regarding the issue, I would be more than happy to pass them along to the courier’s customer service team for further review. Please don't hesitate to get in touch at sales@unikitout.com
Wishing you all the best,
Emma
Great Experience!
Everything was delivered on time and my boxes included everything that I ordered. I would definitely recommend this company for all of your uni essentials.
6 mars 2025
Svar från UniKitOut
Hi Claudia,
Thanks so much for this fab review! Its really appreciated.
Yes please! Recommend away :-)
Wishing you all the best,
Emma
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.