UniKitOut Omdömen 

1 134
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Timely delivery Package intact Informed of delivery updates from start to finish A good piece of kit to keep items safe in.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ordered premier box for my daughter move to Manchester. The contains where great. It totally saved alot of running around to get things and deliver to the university (we are in London) It was a gre... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Good morning Emma and UniKitOut, Just a quick note to thank you for the excellent service. My daughter arrived at her student accommodation yesterday and found all essentials already in her room —... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Everything arrived on time in good condition, the items were well packaged and it was all ready for me to organise. The site was easy to navigate and everything was more convenient for when I moved in... Se mer

Företaget har svarat

Företagsinformation

  1. Sänglinnesaffär
  2. Försäljare av badrumsartiklar
  3. Heminredningsaffär
  4. Butik med kökstillbehör
  5. Butik med hushållstextilier
  6. Universitet/högskola

Skrivet av företaget

UniKitOut is the UK’s leading student kit provider, and the leading name in student essentials. We’re proud to work in partnership with over 300 universities and private housing providers across the UK. Unlike traditional retailers, we’re authorised to deliver your kit directly to your accommodation before you even arrive. We’ve been supporting students with stress-free arrivals for years. As a trusted, family-run business, we take genuine care in every step – from packing to delivery – and it shows in the thousands of verified reviews from happy students who rely on us year after year.

Our promise to you with our Money Back Guarantee

Skrivet av företaget

We're here to help!
We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. Please get in touch with our friendly team at sales@unikitout.com

Family-run, customer-focused & always here to help.

Shop in confidence with our Money Back Guarantee

We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. If you need anything at all, please get in touch with our friendly team at sales@unikitout.com

Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(1 134)

79 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

UnikitOut delivery quality

1. Pillow was slightly dirty
2. Washing up liquid leaked
3. Poor toilet roll quality

18 oktober 2024
Logotyp för UniKitOut

Svar från UniKitOut

Hi Brooklyn,

Thanks for taking the time to leave your review.
I am really sorry to read about the issues you experienced with your order.

Please get in touch at sales@unikitout.com so we can discuss this further. We advertise a 100% money back guarantee for issues such as this! :-)

Take care,
Emma

Betygsatt 3 av 5 stjärnor

Poor quality

Duvet and bedsheet have threads coming off. Every single piece of item i received has been of the most inferior quality.

Update: The UniKitOut team reached out to me and very kindly offered a part refund for the inconvenience caused, very much appreciated!

18 oktober 2024
Logotyp för UniKitOut

Svar från UniKitOut

Hi Aakshat,

I'm truly sorry to read your review and to hear about your experience.

I reached out to you via email on November 7th and again yesterday regarding the issue with your duvet and bedlinen, hoping we could work through it together, but I haven’t received a reply yet.

We proudly offer a 100% money-back guarantee and encourage customers to contact us if there's anything they're not satisfied with.

Since you ordered multiple items, any feedback you could share would be incredibly valuable for us to ensure our products meet expectations in the future.

Our bedding and towelling is sold to some of the most prestigious hotels around the UK and our kitchen items are supplied into the UKs most popular and recognised holiday resorts so it saddens me you find the quality below par.

If you're able to get in touch or reply to my email, it would be greatly appreciated.

All the best,

Emma

Betygsatt 3 av 5 stjärnor

The towels

The towels, whether the bath towels or dish washing towels were very fluffy. It took a lot of washing to get rid of the fluffiness

18 oktober 2024
Logotyp för UniKitOut

Svar från UniKitOut

Hi Jason,

Thanks for the 3* review!

Sorry to hear you were unhappy with the fluffiness of the towels you received. I hope everything else in your kit was ok :-)

Please get in touch at sales@unikitout.com if you wish to discuss anything.

Take care,

Emma

Betygsatt 2 av 5 stjärnor

Half the kitchen stuff fell apart!!

Half the kitchen stuff fell apart. Not worth it. The marble coated knives are good though.

Edit**
The seller claims they attempted to contact me despite me not receiving any email!

18 oktober 2024
Logotyp för UniKitOut

Svar från UniKitOut

Edit 20.11.2025
Hi Bobby, I've just sent another email on the trail of my previous email from last year. Hopefully you'll receive it this time. I would never want anyone to think we wouldn't try and contact a disappointed customer.

Take care,

Emma

Hi Bobby,

I'm truly sorry to read your review and to hear about your experience.

I reached out to you via email on October 22nd regarding the issue with your kitchen kit, hoping we could work through it together, but I haven’t received a reply yet.

We proudly offer a 100% money-back guarantee and encourage customers to contact us if there's anything they're not satisfied with.

Since you ordered multiple items, any feedback you could share would be incredibly valuable for us to ensure our products meet expectations in the future. If you're able to get in touch or reply to my email, it would be greatly appreciated.

All the best,

Emma

Betygsatt 5 av 5 stjärnor

Great to have the deliveries made prior…

Great to have the deliveries made prior to arrival. I do feel the quality of the items is rather sub-par. The knifes I purchased are already rather dull.

16 oktober 2024
Logotyp för UniKitOut

Svar från UniKitOut

Hi Brian,

Thanks for taking the time to leave a review.

Sorry to hear you are unhappy with some of your items. We advertise a 100% money back guarantee so please don't hesitate to get in touch should you want to discuss anything.

Hope you are settling into life in the UK :-)

Take care,
Emma

Betygsatt 5 av 5 stjärnor

great having everything in one box

great having everything in one box - good choice, delivery and value for money. took the worry out of getting my son ready for Uni x

17 oktober 2024
Logotyp för UniKitOut

Svar från UniKitOut

Hi Julie,

So happy to hear you're happy :-) Thanks so much for your review.

Hope your son is loving Uni!

Wishing you all the best,
Emma

Betygsatt 5 av 5 stjärnor

Error in delivery soon resolved

Error in delivery soon resolved, & replacement order promptly received

17 oktober 2024
Logotyp för UniKitOut

Svar från UniKitOut

Hi Sue,

Thanks so much for leaving such a great review. So glad to hear the error was dealt with efficiently by the team. Hope A has settled into uni life :-)

Take care.

Emma

Betygsatt 3 av 5 stjärnor
Logotyp för UniKitOut

Svar från UniKitOut

Hi Enya,

I'm so sad to read you are unhappy with the quality of the pans you received. We advertise a 100% money back guarantee so customers are welcome to get in touch with us should they need to.

Please email us at sales@unikitout.com and we'll be happy to investigate further.

Glad to know you're happy with the rest of the items in your order :-)

Take care,
Emma

Betygsatt 1 av 5 stjärnor

the Pan set is horrible

the Pan set is horrible, All burnt out within 2 uses. The spatula set is flimsy and broke of from the handles

16 oktober 2024
Logotyp för UniKitOut

Svar från UniKitOut

Hi Nakiya,

After liaising with you over the past couple of months, I wanted to kindly confirm that the issues you raised have been resolved and that compensation has been received. I trust that you are now satisfied with the service provided by UniKitOut.

Take care,

Emma

Betygsatt 5 av 5 stjärnor

Easy move

Delivered on time, everything carefully packaged. Made the move much easier & smoother than previous experience.

20 september 2024
Logotyp för UniKitOut

Svar från UniKitOut

Hi Suzanne,

Thanks so much for taking the time to leave this review. Its really appreciated :-)

So glad to hear about your positive experience. Hope F is settling in well.

Take care,
Emma

Betygsatt 2 av 5 stjärnor

Bad quality

Bad quality

16 oktober 2024
Logotyp för UniKitOut

Svar från UniKitOut

Hi Melissa,

Its a shame to read your review online.

I cant see you've made contact with our customer service team so please in touch so we can look to resolve this for you.

Hope to hear from you,

Emma

Betygsatt 5 av 5 stjärnor

Good value for cost

My Unikit was waiting for me when I arrived and contained all the advertised items. They are of decent quality, and I doubt I could have paid less if I had gone shopping myself. A stress free experience!

16 oktober 2024
Logotyp för UniKitOut

Svar från UniKitOut

Hi Jazmine,

Thanks so much for your great review! Its really appreciated :-)

I hope you are enjoying your studies here in the UK.

All the best,
Emma

Betygsatt 4 av 5 stjärnor

everything needed to start out at uni…

everything needed to start out at uni only thing i would say could be improved is the qality of the tea towels in the premium kit and maybe add washing up bowl drainer and cutlery tray

16 oktober 2024
Logotyp för UniKitOut

Svar från UniKitOut

Hi Michelle,

Thanks so much for the great review!

I will be sure to pass on your comments regarding the tea towels to our procurement team. Plus the top tip about adding the washing up bowl and cutlery tray! Feedback like this is invaluable :-)

Wishing you all the best,

Emma

Betygsatt 5 av 5 stjärnor

Excellent products with very quick…

Excellent products with very quick delivery. Just so easy to order everything in one go (kitchen only).

16 oktober 2024
Logotyp för UniKitOut

Svar från UniKitOut

Hi Sally,

Thanks so much for leaving such a positive review, its really appreciated :-)

So glad to hear you are happy with your kitchen essentials.

Take care,

Emma

Betygsatt 5 av 5 stjärnor

Well run organised business

Unikit were very organised and kept me upto date on the delivery. All the products that we received were a good quality. I would definitely recommend them.

21 september 2024
Logotyp för UniKitOut

Svar från UniKitOut

Thanks so much for the great review Susan!

I'm so happy to hear you and N were pleased with the quality of the products.

Wishing you all the best,

Emma

Betygsatt 2 av 5 stjärnor
Logotyp för UniKitOut

Svar från UniKitOut

Hi Giulia,

Please get in touch so we can look into this for you.

Even though your kit was delivered 6 months ago we'll be happy to help.

Take care,
Emma

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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