Saw the electric sofa bed from unicorn furniture on Amazon but got a £250 off bargain buying it on unicorn furniture’s website. Product came well packaged, leather is really comfy and plush, very skin... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Delivery of our sofa bed was well coordinated. We requested preferred delivery date to be a Saturday and I was assured of that. Sofa was easy to put together and the comfort is amazing with the sturdi... Se mer
We find the sofa bed comfortable enough. The ease of assembling it is a plus. We ordered two units and they were delivered within 2 days. Courier were professional enough i must add.
Received a sofa with a control unit that buzzed constantly and spoke in a chinese language. Very inferior quality. Sofa was £999 and was also extremely uncomfortable and barely usable. Returned the... Se mer
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Företagsinformation
Skrivet av företaget
Not applicable
Kontaktuppgifter
Storbritannien
- info@unicornglobal.co.uk
- unicornglobal.co.uk
4,4
Utmärkt
110 omdömen
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We find the sofa bed comfortable…
We find the sofa bed comfortable enough. The ease of assembling it is a plus. We ordered two units and they were delivered within 2 days. Courier were professional enough i must add.
17 april 2026
Omdöme utan inbjudan
King size sofa bed in grey sofa bed…
King size sofa bed in grey sofa bed from unicorn furniture was very easy to put together. Comfy and spacious hidden storage I must add. Delivery came 2 days earlier than expected.
Cheers guys.
8 april 2026
Omdöme utan inbjudan
Happy with the electric sofa bed
Happy with the electric sofa bed. Delivered assembled and easy to user. Comfy and very strong i must add
7 april 2026
Omdöme utan inbjudan
Delivery of our sofa bed was well…
Delivery of our sofa bed was well coordinated. We requested preferred delivery date to be a Saturday and I was assured of that. Sofa was easy to put together and the comfort is amazing with the sturdiness of the base. Should mention the spacious storage. Needed further help and Lesley was very efficient. Cheers guys
4 april 2026
Omdöme utan inbjudan
We have no complains with our sofa bed
We have no complains with our sofa bed. Delivery came earlier than expected. Firm and at the same time comfy. Samuel dana
2 april 2026
Omdöme utan inbjudan
Saw the electric sofa bed from unicorn…
Saw the electric sofa bed from unicorn furniture on Amazon but got a £250 off bargain buying it on unicorn furniture’s website. Product came well packaged, leather is really comfy and plush, very skin friendly I must add. The mechanism works quite well and been using it for 6 months now with no problems. Happy to leave this review as I have introduced other two buddies to this sofa bed and they are loving it. Quite a fancy practical sofa bed with touch of luxury.
13 november 2025
Omdöme utan inbjudan
Svar från unicornglobal.co.uk
We sincerely thank you for taking the time to share your positive feedback on our Trustpilot page.
Your kind words and support mean a great deal to us and motivate our team to continue delivering the best possible products and service.
We truly appreciate your trust in us and look forward to serving you again in the future.
I bought online an electric sofabed at a high…2026 marc/but they sent one made in 2019! Does not work!
8I bought an electric sofabed at a high price in 2026, marc. but they sent me a damaged, inoperable, unusable "product" manufactured in 2019, which was revealed after unpacking. I immediately sent evidence to the UnicornGlobal. I asked for a refund, but they didn't even respond. I have a serious illness that has delayed me, but I definitely insist on being compensated.
------------------
04.14.26.
Update: I sent the photos and videos of the evidence to Unicorn Global, and is there a year of manufacture on the product? I saw that there too, I sent that photo too. No, so far I have not received any response to my complaint, apart from their response to this review. That is why I was forced to write the review, because I was sure that they would react to it. Furthermore, the very heavy sofa bed had to be lifted and moved by 3 people with a lift. The transporters slightly dropped one of its corners while removing it from the car. The product arrived in such a damaged and torn box that it was impossible to remove it from it. Moreover, they brought it with its open edge, which had to be folded up like a sofa in order to fit through any door. But after opening it, before folding it, we noticed the damage and missing parts, and Fent didn't work, we had to buy a new charging cord, but even then it only worked once with a huge clicking noise, (recorded on video, forwarded), and hasn't since. I have a serious heart, etc. disability, I don't know how to solve the return and I'm afraid that if I return it, I could "run" for my money too? Which is not a small 999.99 GBP!!! That's why I asked for a full refund. However, I'm open to having the price refunded and having it shipped back at the same time (I don't have any more money for this, and I can barely afford it either). Or I would also accept that they send a competent specialist/repairman with the right parts and repair it under warranty, but the tears in the artificial leather upholstery, since they are unlikely to be able to be removed without a trace, will at least be compensated. Because a product sold as new at such a high price with so many defects and in a non-functional state is, to put it mildly, an unqualified act towards the buyer.
Please fix the problem.
Ps.: If they had offered it to me at all: of course I would have accepted the full replacement (but in the absence of the original box, which was also in tatters upon delivery and had to be thrown away, I cannot include that. Also, I have neither the strength nor again 3 human helpers to move it, nor any more money for this) and I can accept it if you handle it in its entirety, without additional costs. After all, I am not the buyer responsible for the damaged packaging, nor for the fact that it arrived damaged in several places, nor for the fact that it is inoperable. As the buyer, I naively, in good faith, bought it online without seeing it, paying the price of £999.99 in advance! Please take this into account as well. Thank you.
(Sorry, I wrote my comments and everything with Google Translate, so I cannot take any responsibility for any incorrect or bad translation. I ask for your kind understanding)
25 mars 2026
Omdöme utan inbjudan
Svar från unicornglobal.co.uk
We are sorry to read your review; however, we must correct several inaccurate statements.
Firstly, the claim that the sofa bed supplied was “manufactured in 2019” is entirely incorrect. This model is part of our latest range launched in 2025, with current production cycles. We do not sell aged or obsolete stock, and no evidence has been provided to support this allegation.
Secondly, we did respond and offered appropriate assistance in line with UK consumer law. Where a product concern is raised, the correct process is for the retailer to assess the issue and, where necessary, offer a repair, replacement, or arrange a return for inspection. A full refund while retaining the item is not a standard or lawful outcome.
Thirdly, despite multiple attempts to resolve the matter, you declined to return the item and instead insisted on a full refund. Which is a sign of section 75 scam where buyers buy items, claim damages and insists on full refund with the intent of holding on to the item. This is not something any responsible retailer can agree to, particularly for a large, high-value item which must be inspected before any refund is issued.
We also note that the product was dispatched following pre-delivery checks and left our facility in proper working condition. Where concerns are raised post-delivery, we require the item to be returned so that the issue can be properly verified and resolved.
We fully understand that circumstances can vary for customers, and we always aim to assist where possible. However, all resolutions must remain within the framework of our published policies and UK consumer law to ensure fairness to both parties.
We remain open to resolving this matter and have already offered:
Replacement parts or technical support where required
A collection service for return and inspection
A refund upon return, in line with our policy
These options are still available should you wish to proceed appropriately.
Unicorn Global Resources Ltd is committed to fair, transparent, and lawful trading, and we stand by the quality of our products and our handling of this case.
Kind regards,
Customer Service Team
Unicorn Global Resources Ltd
Enjoying the beige sofa bed i got off…
Enjoying the beige sofa bed i got off their website. Comfy and my kids enjoy sleeping on it. So as the guests we had couple of nights ago.
Cheers
5 mars 2026
Omdöme utan inbjudan
Svar från unicornglobal.co.uk
We sincerely thank you for taking the time to share your positive feedback on our Trustpilot page.
Your kind words and support mean a great deal to us and motivate our team to continue delivering the best possible products and service.
We truly appreciate your trust in us and look forward to serving you again in the future.
No complaints guys
No complaints guys. We got our sofa bed and its firm and comfy. Plenty of room to sleep and store.
12 mars 2026
Omdöme utan inbjudan
Svar från unicornglobal.co.uk
We sincerely thank you for taking the time to share your positive feedback on our Trustpilot page.
Your kind words and support mean a great deal to us and motivate our team to continue delivering the best possible products and service.
We truly appreciate your trust in us and look forward to serving you again in the future.
Grey sofa bed from unicorn furniture…
Grey sofa bed from unicorn furniture was easy to set up. Looks good in my apartment. I am able to store in IT as well. I recommend James was very helpful
11 mars 2026
Omdöme utan inbjudan
Svar från unicornglobal.co.uk
We sincerely thank you for taking the time to share your positive feedback on our Trustpilot page.
Your kind words and support mean a great deal to us and motivate our team to continue delivering the best possible products and service.
We truly appreciate your trust in us and look forward to serving you again in the future.
Sturdy sofa bed from unicorn furniture
Sturdy sofa bed from unicorn furniture. Delivery Was fast. The mattress is confortable as well. A practical sofa bed with spacious storage
3 mars 2026
Omdöme utan inbjudan
Svar från unicornglobal.co.uk
We sincerely thank you for taking the time to share your positive feedback on our Trustpilot page.
Your kind words and support mean a great deal to us and motivate our team to continue delivering the best possible products and service.
We truly appreciate your trust in us and look forward to serving you again in the future.
Got the king size sofa bed from unicorn…
Got the king size sofa bed from unicorn furniture. Can just say it was so easy to put together. The armrests and headboard slots into place. Being a stony lad. It really came in as what I needed.
Needed a swatch at first and James was very helpful. The fabric is really skin friendly and the storage a bit of an added advantage.
3 mars 2026
Omdöme utan inbjudan
Svar från unicornglobal.co.uk
We sincerely thank you for taking the time to share your positive feedback on our Trustpilot page.
Your kind words and support mean a great deal to us and motivate our team to continue delivering the best possible products and service.
We truly appreciate your trust in us and look forward to serving you again in the future.
We needed a sofa bed for nana who was…
We needed a sofa bed for nana who was coming back from the hospital and this fits into our needs so much. It came delivered to our room of choice and the sofa bed is really firm and comfy over use of few days. She's so used to it now. Nice Las practical sofa bed from unicorn furniture
11 februari 2026
Omdöme utan inbjudan
Svar från unicornglobal.co.uk
We sincerely thank you for taking the time to share your positive feedback on our Trustpilot page.
Your kind words and support mean a great deal to us and motivate our team to continue delivering the best possible products and service.
We truly appreciate your trust in us and look forward to serving you again in the future.
Avoid
Avoid, avoid, avoid. Received a sofa bed, completely unusable. Cheap, shoddy and uncomfortable beyond belief.
3 mars 2026
Omdöme utan inbjudan
Svar från unicornglobal.co.uk
FAKE REVIEW FROM A NON CUSTOMER. We take feedback seriously, however this review raises immediate concerns regarding its authenticity.
We have no record of any order or customer experience matching this description, and no details such as an order number, delivery reference, or any prior communication have been provided to support these claims.
For transparency to anyone reading:
Every genuine customer purchase is fully traceable through an order ID, delivery record, and communication history
In cases of any genuine issue, we always provide clear resolution options in line with UK consumer law
Product specifications, including firmness and build, are clearly stated on our listings to ensure informed purchases
Unfortunately, platforms like Trustpilot allow unverified and unprompted reviews, meaning any individual — including non-customers or competitors — can leave feedback without proof of purchase and this fall into this category.
If you are a genuine customer, we invite you to:
➡ Provide your order number and purchase details
➡ Contact us directly so we can investigate and resolve appropriately support@unicornglobalresources.net
Until verifiable details are provided, this review cannot be substantiated.
We remain committed to transparency and genuine customer service.
An absolute scamming bunch of CROOKS
An absolute scamming bunch of CROOKS.
DO NOT order from this company. They take your money and then tell you 7 days later they cannot deliver! GLOBAL ??????? Cannot even deliver to the Isle of Wight without asking for another payment from you because they cannot afford the delivery charges???? GLOBAL! My arse. Rude Obnoxious. Hang up on you when asking WHY!!! It has taken me 14 days to get my money back??I wouldn't mind but EDWARD (By the way has posted the best Review!!!)Has no Customer service Care at all! RUDE AS YOU LIKE!NEVER EVER USE THIS SHAM COMPANYThey are calling me a fraudster it was from my bank accountI took the money from my bank account and all I wanted was the money back and took them 17 days to refund me my money I'm not a rooster I'm just a person that purchased something with my money and you took forever to return it. You kept it because it made you some interest didn't it unicorn global you frosters not me did it really matter whose bank account it came from? It was my bank account and finally after 17 days I have received my refund because you did not deliver what you promised! Global really got a load of crap 😡😡😡😡😡
7 mars 2026
Omdöme utan inbjudan
Svar från unicornglobal.co.uk
This review is both factually incorrect and highly misleading, and we will address it clearly.
Firstly, you are not our customer. The order in question was placed by Mr. Paul Strugnell, not “FRAUDSTER Angel Joannah.”
At the point of processing, we promptly informed the actual customer that delivery to postcode PO38 (Isle of Wight) incurs additional courier charges due to it being an offshore location. This is standard across UK logistics and not unique to our company.
Mr. Strugnell declined the additional delivery cost, and as a result, we cancelled the order and issued a full refund immediately back to the original payment method (card) — in full compliance with UK payment regulations.
For transparency, the refund was processed with the following reference:
ARN (Acquirer Reference Number): 74208476078100017831951
This allows the cardholder’s bank to trace the funds directly.
Secondly, we must address a serious concern:
An individual identifying as “Angel Joannah” — who is not the cardholder and not the purchaser — repeatedly contacted us requesting that the refund be sent to a different bank account.
For clarity:
👉 We will never send refunds to third-party accounts.
👉 Refunds are only returned to the original payment method, as required by financial regulations and fraud prevention policies.
Such requests are flagged as fraudulent behaviour, and we will not engage with them.
Lastly, accusations of “scamming” are entirely unfounded.
We:
Communicated delivery limitations transparently
Respected the customer’s decision
Issued a full refund
Provided traceable proof of refund
This is the opposite of misconduct.
We take reputational attacks seriously, especially when they are made by non-customers and involve misrepresentation of facts.
We strongly advise that any further claims be made truthfully and by the actual purchaser, and not a fraudster impersonating the buyer as financial records and communication logs fully support our position.
Unicorn Furniture remains committed to professional, transparent, and compliant service at all times.
Needed sofa bed easy to assemble and…
Needed sofa bed easy to assemble and delivery to flight of stairs. Spoke with unicorn furniture on their website chat. Was assured of our request and they did as promised. Very comfortable and practical sofa bed with spacious storage. Edward was very helpful all along.
4 mars 2026
Omdöme utan inbjudan
Svar från unicornglobal.co.uk
We sincerely thank you for taking the time to share your positive feedback on our Trustpilot page.
Your kind words and support mean a great deal to us and motivate our team to continue delivering the best possible products and service.
We truly appreciate your trust in us and look forward to serving you again in the future.
Grey sofa bed from unicorn furniture…
Grey sofa bed from unicorn furniture was very easy to set up. Very comfortable as well. My nana loves it. She needs something in the living room to sit and sleep on and this works well for her. I recommend
4 mars 2026
Omdöme utan inbjudan
We got this beige sofa bed from unicorn…
We got this beige sofa bed from unicorn furniture last Christmas. Our guests being Stony loved how firm and comfortable it is. We have been sleeping on it and sitting on it daily since and the mattress is not showing any changes as it remains firm and comfy. Good product I must say.
10 december 2025
Omdöme utan inbjudan
We are happy with the grey sofa bed we…
We are happy with the grey sofa bed we got frumos unicorn furniturw. Comfy and durable
5 mars 2026
Omdöme utan inbjudan
We needed a sofa bed that will stând a…
We needed a sofa bed that will stând a test of time with comfort Being the focus. This works well for us. Confortable Grey sofa bed from unicorn furniture is fantastic
4 februari 2026
Omdöme utan inbjudan
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