Understood Care Omdömen 377

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Dealing with Corey has been very pleasurable. He has a plethora of information under his belt and is always willing to go the extra mile. So far he has connected me with a wonderful Christian organi... Se mer

Betygsatt 5 av 5 stjärnor

Who knew there was an advocate like Understood Care! I have the pleasure of working with Emberly through one of the most difficult times our family has encountered. She is caring and compassionate,... Se mer

Betygsatt 5 av 5 stjärnor

I have so far a very welcoming experience with trust pilot and my advocate. She's very warm and personable professional. I'm just starting out & everyone there is easy to talk to. Let's see what the f... Se mer

Betygsatt 5 av 5 stjärnor

Bryanna has been most pleasant, knowledgeable, and goes above and beyond to assist me. Honestly, I poured my heart out to her like she was my best friend. She is truly an asset to this organization.... Se mer

Företagsinformation


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

377 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 12 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Rachel has been such a godsend

Rachel has been such a godsend she has been doing so much work to try to get this work to start I think people are just holding her back to have it started I don't know what's going on right now but I'm sure she'll make it go it's very kind and it's too bad that I can't meet her thank you

3 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I'm really grateful that I got Bethany…

I'm really grateful that I got Bethany as my advocate. She's doing wonderful things. She's listening to me and she comes up with ideas to help me. Every time she calls, i'm sure the things would just keep going better.And better with her

19 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I thank God for ms Joan , she is a God send.

I feel very fortunate to have someone like Ms. Joan as my sponsor, she came in the nick of time. I really needed help and she got right on it( my problem)
She is and was a very good advocate , she helped me so much , like my guardian angel rift on time, she is v the best, patient, and caring. She got things done for me, thank you Joan. With gratitude.
Mary Williams.

3 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Heidi

Heidi
Wow, I always look forward to hearing from her, always on track, helping to prepare me for a important meeting, or overcoming a day to day obstacle. I was wondering what the heck I would do with out her, so helpful
and enthusiastic, she's just what I need.

2 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Joan my avacate and amazing personality…

Joan my avacate and amazing personality she is really helpful and I can really talk to her I feel truly happy 😄😁 with how much she try to assure me good things going to happen for me on her watch she made me a believer so far so good 👍😊😁

3 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

She gives me hope that she is working…

She gives me hope that she is working diligently on fing me housing. Puts my name out there like no other. Gives me hope that one day I could stand tall again. Keeps me informed on what is available. Gives me no doubt that she cares. Keep up the good work. I believe in her power to make me whole again.

28 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brianna was simply a God send

Brianna was simply a God send. I feel she went far above & beyond her job description in a very touchy & critical situation. She helped resolve my problem & to say I'm very satisfied would still be an understatement. Thank you for EVERYTHING you did & for ALL the time & hard work you put in.

2 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My Advocate Monnae

My Advocate, Monnae has been very mindful and helpful with my situation. When she sends me resources she checks with me to find out how it went. She continues to reach out to me with other resources. I am thankful to have her to help me as I am a Senior and no longer employed.

3 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Understood care did nothing for me

22 mars 2026
Omdöme utan inbjudan
Logotyp för Understood Care

Svar från Understood Care

Hi Merita,

I am incredibly sorry to hear that we’ve let you down. It is disheartening to know that, despite our goals, we failed to provide the support you needed.

We would be honored to have the chance to make this up to you. We take your feedback seriously and promise to have this dealt with immediately to understand exactly where we fell short and how we can rectify it.

Please let us know the best way to reach you. We are committed to turning this around for you right away.

Kyle | Understood Care

Betygsatt 5 av 5 stjärnor

Heidi forkner

My medical advocate, Heidi Forkner has helped me so much as I am disabled. I don't know what I would do without or now. With what I've learned, life surveys gotten easy, but I couldn't do it without her.

13 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I rate the company high due to my 1st…

I rate the company high due to my 1st advocate who was on top of things with me before she was replaced and this other advocate didn't seem to know what she was really doing and the most annoying part was the smoke alarm low battery going off in the background was just so loud and her insiuating that l was having issues when she was the one who was sending me the email without the form or the link attached and insisting she sent it, it was just an unprofessional way to deal with someone who you are supposed to be helping so hopefully the next advocate will be better than the previous one.

24 mars 2026
Omdöme utan inbjudan
Logotyp för Understood Care

Svar från Understood Care

Hi DJ Gary B,

Please accept our deepest apologies for the unprofessional experience you had. We are truly sorry for the technical errors and the distracting environment you encountered.

We would be honored to make this up to you and restore the trust you initially had in us. We promise to have this dealt with immediately and will ensure your needs are met perfectly.

We are committed to doing better and appreciate the chance to fix this for you.

Kyle | Understood Care

Betygsatt 5 av 5 stjärnor

Blessed beyond words

I don't have enough space to describe what a blessing UNDERSTOOD CARE has been for me. My advocate, Heidi quickly and respectfully developed a relationship with me that I was able to trust her with my life. She helped me through a dark and frightening situation. She gave me options from her huge directory of resources I didn't know were available to me. She believed in me at time when I couldn't believe in myself and with her constant encouragement and support I'm at a much happier, healthier place today. She was sent from above to be my personal angel.

19 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was very fortunate to have Talisha…

I was very fortunate to have Talisha Williams as my advocate. She was extremely professional knowledgeable and kind. She went above and beyond so many times this past month it would be hard to pick just one. She was punctual and made herself available until tasks were completed. Most of all she was wonderful to talk with, giving great advice, kind suggestions and words of comfort during an already stressful time, she made me feel important.

2 april 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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