Umbrella.co.uk Omdömen 

1 644
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have been going through a very difficult trying personal problem and had the absolute pleasure of dealing with 2 amazing gentleman Nic and Paul who have been absolutely amazing gone above and beyon... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I’ve recently started with Umbrella.co.uk and have been very impressed with how quick and efficient the onboarding process was. Mollie handled everything promptly and professionally, completing the s... Se mer

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Betygsatt 5 av 5 stjärnor

"Excellent payroll service! I have been using their platform for a while now, and my payments are always accurate and strictly on time. The entire process is transparent, reliable, and completely stre... Se mer

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Betygsatt 5 av 5 stjärnor

Fantastic company! Old umbrella went into administration and I thought it was end of the world. Umbrella.co.uk sorted everything out swiftly and professionally. . . If your looking a fab umbrella c... Se mer

Företaget har svarat

Företagsinformation

  1. Lönestjänster
  2. också i
  3. Ekonomisk rådgivare

Skrivet av företaget

Umbrella, Limited & CIS services for contractors Whether you are new to contracting or looking for a change, you will enjoy unbeatable service from our expert teams. At Umbrella.co.uk we know that one size doesn’t fit all. Our experienced, friendly advisers will provide a free personal illustration and help you choose the best, compliant solution for your circumstances. Affected by IR35? Speak to our expert advisers today.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(1 644)

304 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Had phone call as was recommended to…

Had phone call as was recommended to them my friend. Cameron was very welcoming and explained the process and it was very quick followed up with emails. Very efficent

17 augusti 2026
Omdöme utan inbjudan
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Svar från Umbrella.co.uk

Thank you for your review and taking the time to leave feedback for Cameron. We are thrilled you have been happy with the service and thank you also to your friend for recommending you to us!

Betygsatt 5 av 5 stjärnor

Having worked as a self employed…

Having worked as a self employed contractor for many years, i have experienced working through multiple umbrella companies.
I can honestly say that Umbrella Uk Ltd are by far the most professional company amongst all the others.
I strongly recommend this company.

14 augusti 2026
Omdöme utan inbjudan
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Svar från Umbrella.co.uk

Thank you so much for your fantastic review! ⭐

It means a lot to hear that, having worked with multiple umbrella companies over the years, you consider Umbrella.co.uk to be the most professional. We pride ourselves on providing reliable, professional support to contractors, so your feedback is fantastic to hear.

Thank you for your recommendation and for choosing Umbrella.co.uk! 😊

Betygsatt 5 av 5 stjärnor

I have just started with…

I have just started with Umbrella.co.uk.
The initial onboarding process has been promptly and professionally done by Molly.
Regards
Alec

13 augusti 2026
Omdöme utan inbjudan
Logotyp för Umbrella.co.uk

Svar från Umbrella.co.uk

Thank you so much for taking the time to leave a review. Mollie is thrilled you were happy with the service she gave, and we look forward to supporting you with your contracting career. 🤩

Betygsatt 5 av 5 stjärnor

Nico and charlotte have been excellent…

Nico and charlotte have been excellent help! Made all the process easy and handled any situation i would usually find stressful. My current injury rendered me out of work and these guys have helped me massively with my financials. Highly recommend

6 augusti 2026
Omdöme utan inbjudan
Logotyp för Umbrella.co.uk

Svar från Umbrella.co.uk

Thank you so much for your fantastic review! We’re delighted to hear that Nico and Charlotte were able to make the process feel easy and stress-free for you, especially during what sounds like a challenging time.

We’ll be sure to pass your lovely feedback on to both Nico and Charlotte — they’ll be thrilled to know they made such a positive difference. Wishing you all the very best and a speedy recovery!

Betygsatt 5 av 5 stjärnor

Great experience

Great experience

6 augusti 2026
Omdöme utan inbjudan
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Svar från Umbrella.co.uk

Thank you for taking the time to leave a review!

We're delighted to hear you had a great experience with Umbrella.co.uk. Providing a professional and straightforward service is what we strive for, so it's fantastic to know we met your expectations.

We really appreciate your feedback and look forward to supporting you again in the future.

Betygsatt 5 av 5 stjärnor

Great service!

All information explained promptly and efficiently.

5 augusti 2026
Omdöme utan inbjudan
Logotyp för Umbrella.co.uk

Svar från Umbrella.co.uk

Thanks for the review - we really appreciate the feedback and are thrilled you were happy with the service 😊

Betygsatt 5 av 5 stjärnor

Really nice. £26.43/w. Could be £20/w.?

Really nice! Professional, but could be cheaper. Thanks.

4 augusti 2026
Omdöme utan inbjudan
Logotyp för Umbrella.co.uk

Svar från Umbrella.co.uk

Thank you for taking the time to leave us a review. We're really pleased to hear you found our service professional and had a positive experience with us.

We also appreciate your feedback regarding our weekly margin. We continually review our pricing to ensure we provide great value alongside a fully compliant payroll service and the support our contractors expect. Thank you again for your comments, and we hope to continue supporting you in the future.

Betygsatt 1 av 5 stjärnor

Do not use this company

I would strongly advise against using this company. They add on extra charges and they do not respond to requests for information on why they have decided to do this. I made a complaint some time ago and I have still not heard from them.

1 juni 2026
Omdöme utan inbjudan
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Svar från Umbrella.co.uk

Thank you for taking the time to leave your feedback. We are very sorry to read that you feel this way, as this is certainly not the level of service we aim to provide.

If there is anything we can do to assist you and help resolve the issues you refer to, then we would encourage you to get in contact again with us and speak with a member of our management team.

Betygsatt 5 av 5 stjärnor

Good reliable service

Good reliable service. Three years without any issues - other than those caused by user error! Rapidly resolved when any issue arose. Thanks!

5 juli 2026
Omdöme utan inbjudan
Logotyp för Umbrella.co.uk

Svar från Umbrella.co.uk

Thank you so much for taking the time to leave us a review and for trusting Umbrella.co.uk over the past three years.

We're delighted to hear that you've found our service to be reliable and that, on the occasions when issues have arisen, our team has been able to resolve them quickly. We also appreciate your honesty about the occasional "user error"—it happens to the best of us!

Thank you again for your continued support. We look forward to being here for you for many more years to come.

Betygsatt 5 av 5 stjärnor

Charlotte is amazing and very helpful

Charlotte is amazing and very helpful - all the staff are I have never had any issues.

31 juli 2026
Omdöme utan inbjudan
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Svar från Umbrella.co.uk

Thank you so much for leaving a review for Charlotte and Umbrella.co.uk. She is over the moon that you have been happy with the service she gave you!

Betygsatt 5 av 5 stjärnor

Mollie has been helpful

Mollie has been very communicative, providing clear answers and fast responses. I would recommend based solely on their customer service.

21 juli 2026
Omdöme utan inbjudan
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Svar från Umbrella.co.uk

We're delighted to hear that Mollie kept you well informed, responded quickly to your queries, and provided clear, helpful answers throughout. Delivering excellent customer service is something we pride ourselves on, so it's wonderful to know your experience reflected that.

I'll be sure to pass your kind words on to Mollie—she'll really appreciate your feedback.

Thank you for your recommendation and for choosing Umbrella.co.uk. We look forward to continuing to support you throughout your contracting journey!😊

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Available for quick questions and gave great support

28 juli 2026
Omdöme utan inbjudan
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Svar från Umbrella.co.uk

Thank you for leaving a review! We really appreciate your feedback 😊

Betygsatt 5 av 5 stjärnor

Great Service from the beginning.

Mollie was really helpful and informative and able to answer all of my questions. Thanks for your help Mollie.

28 juli 2026
Omdöme utan inbjudan
Logotyp för Umbrella.co.uk

Svar från Umbrella.co.uk

We're delighted to hear that Mollie was so helpful and informative, and that she was able to answer all of your questions. We know how important it is to feel confident and well informed, so it's great to hear she provided the support you needed.

I'll be sure to pass your kind words on to Mollie—she'll really appreciate your feedback.

Betygsatt 4 av 5 stjärnor

I have just registered my contract with…

I have just registered my contract with them today and I am not able to validate at this point in time.

28 juli 2026
Omdöme utan inbjudan
Logotyp för Umbrella.co.uk

Svar från Umbrella.co.uk

We completely understand that it's still early days, and we appreciate you choosing Umbrella.co.uk for your contract. We hope your registration process has been straightforward and that your experience with us continues to be a positive one.

If you have any questions or need any support along the way, our team is always here to help. We look forward to working with you and hopefully earning a 5-star review in the future!

Betygsatt 5 av 5 stjärnor

Friendly and helpful

Friendly and helpful. Fast service

24 juli 2026
Omdöme utan inbjudan
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Svar från Umbrella.co.uk

Thanks for the review! We appreciate the feedback 😊

Betygsatt 5 av 5 stjärnor

Mollie Burgess was really friendly and…

Mollie Burgess was really friendly and helpful. Her help allowed me to successfully register for payroll again so I can get paid on time. Thanks Mollie

23 juli 2026
Omdöme utan inbjudan
Logotyp för Umbrella.co.uk

Svar från Umbrella.co.uk

Thank you so much for your lovely review!

We're delighted to hear that Mollie was so friendly and helpful, and that she was able to get everything sorted so you could register for payroll and be paid on time.

I'll make sure your kind words are passed on to Mollie—she'll really appreciate your feedback.

Betygsatt 5 av 5 stjärnor

Umbrella review

I had a very informative telephone conversation with Dillon. He explained everything to me and sent all relevant information by email. Very helpful

23 juli 2026
Omdöme utan inbjudan
Logotyp för Umbrella.co.uk

Svar från Umbrella.co.uk

Thank you for taking the time to leave such a great review!

We're delighted to hear Dillon was so helpful and took the time to explain everything clearly. We know it's important to have all the information you need, so it's fantastic to hear that both the call and follow-up email gave you everything you needed.

I'll be sure to pass your kind words on to Dillon—he'll really appreciate your feedback.

Betygsatt 5 av 5 stjärnor

I have only recently become self…

I have only recently become self employed and the company clearly explained everything

23 juli 2026
Omdöme utan inbjudan
Logotyp för Umbrella.co.uk

Svar från Umbrella.co.uk

Thanks for your review and taking the time to leave us feedback - we really appreciate it. 😊

Betygsatt 5 av 5 stjärnor

Umbrella.co.uk... 5 Stars - Ciara Morris

Umbrella.co.uk is a very reliable and accurate Umbrella provider - Ciara Morris is always extremely helpful and goes above and beyond to provide the best service possible - 5 stars from me every time.

22 juli 2026
Omdöme utan inbjudan
Logotyp för Umbrella.co.uk

Svar från Umbrella.co.uk

We're thrilled to hear you've found Umbrella.co.uk to be a reliable and accurate umbrella provider. It's especially wonderful to hear that Ciara has consistently gone above and beyond to provide such great service.

I'll make sure your kind words are passed on to Ciara—she'll be delighted to know she's made such a positive impact.

Thank you for your continued trust and for awarding us 5 stars. We really appreciate your support and look forward to continuing to provide you with the high level of service you've come to expect!

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