I have been going through a very difficult trying personal problem and had the absolute pleasure of dealing with 2 amazing gentleman Nic and Paul who have been absolutely amazing gone above and beyon... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve recently started with Umbrella.co.uk and have been very impressed with how quick and efficient the onboarding process was. Mollie handled everything promptly and professionally, completing the s... Se mer
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"Excellent payroll service! I have been using their platform for a while now, and my payments are always accurate and strictly on time. The entire process is transparent, reliable, and completely stre... Se mer
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Fantastic company! Old umbrella went into administration and I thought it was end of the world. Umbrella.co.uk sorted everything out swiftly and professionally. . . If your looking a fab umbrella c... Se mer
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Företagsinformation
Skrivet av företaget
Umbrella, Limited & CIS services for contractors Whether you are new to contracting or looking for a change, you will enjoy unbeatable service from our expert teams. At Umbrella.co.uk we know that one size doesn’t fit all. Our experienced, friendly advisers will provide a free personal illustration and help you choose the best, compliant solution for your circumstances. Affected by IR35? Speak to our expert advisers today.
Kontaktuppgifter
Bollin House, Bollin Link, SK9 1DP, Wilmslow, Storbritannien
- 01625 546610
- newsignups@umbrella.co.uk
- umbrella.co.uk
4,7
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The company has been helpful and…
The company has been helpful and efficient so far through the onboarding process! I look forward to dealing with the staff throughout my employment.
17 september 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Thank you for taking the time to leave feedback and a review! We really appreciate it, and look forward to supporting you with your contracting career! 😀
Very straightforward and everything was…
Very straightforward and everything was explained well. Molly was personable also
16 september 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Thank you for the review and taking time to leave us feedback. Mollie is over the moon you have been happy with the service she gave you 😀
Amazing advice from Mollie as always
Amazing advice from Mollie as always. Fills me with confidence and always answers all my questions both swiftly and expertly
16 september 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Thanks for the review and especially for the shoutout for Mollie! We really appreciate the feedback. 😀
Easy and straight forward
Easy, straight forward and without to much fuss ! Dillon went through everything and answered any questions perfectly!
16 september 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Thanks for the review! Dillon is really pleased to hear you have been happy with the service he gave you! 😀
Very clear and concise advice
The adviser was incredibly clear going through all my questions and providing clear, concise answers as I figured out how best to set myself up.
15 september 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Thank you for the great review. Our aim at Umbrella.co.uk is to make the whole process of choosing contracting as a career a simple one, and to let you know we are here to support you with a compliant payroll option.
Thanks again, and for taking the time to leave feedback 😀
Good clear communication and…
Good clear communication and explanation of next steps. Easy to follow leaving room for any questions during or after onboarding.
15 september 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Thank you so much for the review Juliette! We really appreciate the feedback and we are really pleased to hear you found the whole process easy! 😀
Customer Service Varies…..
They pay on time and charge a decent rate but if you have any queries regarding the way things are done or how changes are being implemented the questions don't get answered and any requests for a call back go unanswered, so in short they are okay if you don't need any information from them at which point its hard work clarifying anything at all.
Called in today and was left on hold for 12 minutes somebody answered only to put me back on hold when i asked for a manager and then cut me off, not great really
14 september 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Thank you for taking the time to leave your feedback. We’re pleased to hear that your payments have been made on time and that you feel we offer a decent rate, but we’re genuinely sorry to hear about the difficulties you’ve experienced when trying to get answers to your questions.
The service you describe is not the level of service we aim to provide, so we completely understand how frustrating that must have been.
For any future queries you may have, we are constantly working to improve our communication channels, so as well as calls, we offer the option to send a message via WhatsApp, Email and also an online chat option via our website.
We are sorry for the inconvenience you have had, and sincerely hope moving forward we give you the service you expect and deserve.
Really helpful clear communications
Really helpful clear communications, endlessly patient.
11 september 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Thank you so much for the review Jim. We really appreciate the feedback 😀
A newby’s experience
I registered with Umbrella.co.uk this week and was impressed with how easy it was and how responsive the business development staff were. If the team’s efficient and friendly customer focus in my first week continues - and I’m sure it will - I’ll have no hesitation in recommending Umbrella.co.uk to my contacts and indeed to the world at large. It’s a genuine pleasure doing business with them.
2 september 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Thank you so much for leaving a great review and taking the time to leave us feedback. We all really appreciate it! 😀
Excellent service.
1 september 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Thanks for the feedback 🤩
I have used Umbrella.co.uk for a…
I have used Umbrella.co.uk for a previous assignment and have returned to use their services again for a second time. Staff are attentive and helpful, creating a pleasant and easy experience. I recommend them.
1 september 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Thank you so much for a lovely review and taking the time to leave us feedback - we really do appreciate it! 😀
Returning Client
Returning Client, worked with Mollie Burgess, who was excellent and helpful. She explained each step and the process carefully and concisely. Highly recommend this Company.
1 september 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Mollie is over the moon you have been happy with the service she gave, and we really appreciate you taking the time to leave us a review and feedback! 🤩
Svar från Umbrella.co.uk
Thank you for the review - we really appreciate it 🤩
Svar från Umbrella.co.uk
Thank you for the review and taking time to leave feedback - we really appreciate it 😀
Avoid this company
Avoid this company, they are horrible. I work for one Month for them and I do not receive my pay on time, was two weeks late. After I finished work for them I can't get my holiday pay and P45, I need to ask for this and they just ignore my emails or meesages on live chat.
27 augusti 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
I am sorry to hear you have had such a negative experience.
I would urge you to please contact our customer services team to review your complaint Marcin. We are here to help you and explain how your pay works when you contract through an umbrella company.
Very often holiday pay is paid upfront to a contractor, unless we are requested to accrue it to take at a later date. However the team can check this for you.
A P45 will always be issued at the end of a contract once final payments are confirmed.
customer.services@umbrella.co.uk
Mollie articulated the requirements…
Mollie articulated the requirements clearly which made the process seamless
Thank you
21 augusti 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Thank you for your fantastic feedback! We’re delighted to hear that Mollie clearly explained everything you needed and made the process seamless. We’ll be sure to pass your lovely comments on to her! ⭐
Very polite and professional
18 augusti 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Thank you for the review Matthew! We appreciate the feedback 😀
Excellent service from Mollie.She…
Excellent service from Mollie.She answered all of my questions patiently , promptly and provided all the information I needed with a great attitude. Thank you for the amazing help
20 augusti 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Thank you so much for your lovely review! 😊 We’re delighted to hear that Mollie was able to answer all your questions patiently and promptly, and provide you with all the information you needed. We’ll be sure to pass your fantastic feedback on to her — she’ll be thrilled! ⭐
Thank you again for taking the time to share your experience!
Excellent support
Excellent support. Customer service was outstanding
19 augusti 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Thank you so much for your fantastic feedback! 😊 We’re delighted to hear that you received excellent support and that our customer service team went above and beyond. We really appreciate you taking the time to share your experience! ⭐
Thank you so much
Thank you so much for such a comprehensive call. You made the registration process easy for me, who’s not used to working through an umbrella company, and answered all my questions. Again, thank you Hannah!
18 augusti 2026
Omdöme utan inbjudan
Svar från Umbrella.co.uk
Thank you so much for the review Gloria! We are over the moon you are happy with the service Hannah gave you 😀
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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