Après demande de remboursement des sommes supplémentaires prélevées, je viens de voir qu'elles vont m'être remboursées. Bonne réactivité, en 3 jours j'obtiens le remboursement. Je poursuis les cours e... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Eddit: J’ai été contacté par le service client de l’application et j’ai été remboursé. Je suis satisfaite de cette restitution mais je suis quand meme déçu du fonctionnement de cette application.... Se mer
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Hier das gleiche Problem, 1 Abo abgeschlossen, ein weiteres in Höhe von 57,00 Euro ohne meine Zustimmung mit abgebucht. Hab mehrfach E-Mails bzgl. Widerruf versendet und bis dato keine Rückmeldung erh... Se mer
Företaget har svarat
The team is absolutely marvelous, im not great with apps and sunscriptions They helped me get set up and an opertunity to learn how it all works. They truly are dedicated to helping people get over... Se mer
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Företagsinformation
Om Ultiself
Skrivet av företaget
Ultiself is a user friendly, actionable app that uses a science backed approach to create your optimal routine & build the best you.
If you have any problems at all regarding the app, billing, your subscription or anything else PLEASE EMAIL VIPSUPPORT@ULTISELF.COM and we will resolve your problems FAST.
If you have any problems at all regarding the app, billing, your subscription or anything else PLEASE EMAIL VIPSUPPORT@ULTISELF.COM and we will resolve your problems FAST.
Kontaktuppgifter
2,8
Medel
978 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have a great experience dealing with…
I have a great experience dealing with the customer service. But I also found the application is more practical to use as I m learning to navigate it. So far great experience.
25 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you for sharing this. We’re really happy to hear you’ve had such a positive experience with our customer service and that the app is becoming easier and more practical to use as you continue exploring it. That’s exactly the kind of experience we hope to create. We truly appreciate your support and feedback.
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. Thank you for your honest feedback. I completely understand that life gets busy and sometimes there just isn’t enough time to fully explore a new app. We appreciate you giving Ultiself a chance, even briefly. If you decide to try it again in the future and have any questions or need help getting started, feel free to reach out to me anytime at rebecca@ultiself.com.
Hello,
Hello,
I am requesting that you immediately cancel my subscription and stop any future charges to my card.
I signed up by mistake some time ago and have never actually used your service or platform. Despite this, I continue to be charged repeatedly.
I also request a refund for the recent charges that were taken from my account without my active use of the service.
Please confirm:
That my subscription has been fully canceled
That no further charges will be made
Whether a refund can be issued for the recent payments
Thank you.
13 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why you’d want clear answers regarding these charges, especially if you believe the service has not been used. We take requests like this seriously and would like to review your account details carefully to clarify the subscription status and recent billing activity. Please contact me directly at rebecca@ultiself.com with the email associated with your account and any relevant billing information. My team and I will look into this promptly and make sure you receive a clear response regarding the cancellation request and any eligible next steps.
This is a rip off site
This is a rip off site ! Charging me amounts I didn’t approve ! Complete scam .i feel so upset ! I originally signed up for a one time fee of 1995 and they immediately charged me that then they charged me 4995 and now once a month they’re trying to charge me $89 and I do not know how to get out of this there’s no one to call and they completely ripped you off and scam you
23 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this situation feels very upsetting, especially when you were not expecting additional charges after your initial purchase. We take concerns about billing and subscriptions seriously, and I’d like to personally review your account and the charges you mentioned so we can clarify what happened. Please email me directly at rebecca@ultiself.com with the email linked to your account and any billing details you have available. My team and I will look into this carefully and make sure you receive a clear and timely response.
Es una estafa
Es una estafa. Yo no me suscribí a nada y me están realizando cargos indebidos
21 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Hola, soy Rebecca, Head of Customer Support en Ultiself. Entiendo por qué esta situación le genera preocupación, especialmente si los cargos le resultan inesperados. Nos tomamos este tipo de casos muy en serio y me gustaría revisar personalmente lo ocurrido para poder aclararlo correctamente. Por favor, escríbame directamente a rebecca@ultiself.com con los detalles de su cuenta y los cargos que ha visto. Mi equipo y yo revisaremos su caso cuidadosamente y le responderemos lo antes posible.
Non ho attivato volontariamente l abbonamento
Non ho mai attivato volontariamente un abbonamento né utilizzato il servizio.
Ho inviato più richieste al supporto per chiedere la cancellazione dell’abbonamento e il rimborso immediato, ma non ho ricevuto alcuna risposta.
Chiedo che il mio caso venga gestito con urgenza e che venga effettuato il rimborso completo, altrimenti procederò con segnalazione formale agli organi competenti e con richiesta di chargeback tramite la banca.
Attendo una risposta seria e risolutiva.
*Aggiornamento *
Inoltre cosa scandalosa è il loro "servizio clienti". Li ho contatti per l'errore, e dopo 3 giorni mi scrivono ma non per restituire i miei soldi ma hanno provato a mercanteggiare come al mercato: mi hanno offerto il 50% di rimborso e l'accesso "gratis" a vita a servizi di cui non ho bisogno. È un comportamento vergognoso e totalmente ai limiti della legalità.
Ultimo avviso poi passo ai fatti.
19 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Ciao, sono Rebecca, Head of Customer Support di Ultiself. Abbiamo già avuto modo di metterci in contatto e siamo felici di aver risolto la situazione insieme. Se dovesse avere qualsiasi altra domanda o necessitare di ulteriore assistenza, può sempre scriverci direttamente a rebecca@ultiself.com e saremo lieti di aiutarla.
Ich habe kein Abo abgeschlossen!
Ich habe kein Abo abgeschlossen!
Ich habe um Januar ein Probepaket gekauft, da kam irgendwas mit einem Paket zusätzlich, ich schaue nicht immer nach, jetzt habe ich festgestellt dass ich seit Februar 52$ zahle, Kündigung von Abo geht wohl nur mit der Email, voll der Betrug!!
19 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Hallo, ich bin Rebecca, Head of Customer Support bei Ultiself. Ich kann nachvollziehen, warum Sie darüber verärgert sind, besonders wenn die Abbuchungen für Sie nicht klar ersichtlich waren. Danke, dass Sie sich die Zeit genommen haben, dies anzusprechen. Bitte schreiben Sie mir direkt an rebecca@ultiself.com, damit wir Ihren Fall gemeinsam prüfen können. Ich möchte sicherstellen, dass Sie klare Antworten erhalten und wir uns das sorgfältig ansehen.
Ce site est une arnaque totale
Ce site est une arnaque totale. J’ai voulu annuler l’abonnement, ils continuent de prélever !!! A fuir absolument. Je ne sais pas comment m’en sortir
14 april 2026
Omdöme utan inbjudan
Svar från Ultiself
Bonjour, je suis Rebecca, responsable du support client chez Ultiself. Je comprends pourquoi cette situation vous inquiète, surtout si vous avez essayé d’annuler l’abonnement et que des prélèvements ont continué malgré cela. Nous prenons ce type de signalement très au sérieux et je souhaite examiner votre dossier avec attention.
Merci de m’écrire à rebecca@ultiself.com en indiquant le nom utilisé lors de l’inscription, ainsi que tout détail utile concernant les prélèvements et votre demande d’annulation. Je regarderai votre situation personnellement en priorité afin de mieux comprendre ce qu’il s’est passé.
I have Contacted Customer Service by…
I have Contacted Customer Service by Email and have not received any Resolution to the Problem with the App. The Over All Quality of the App is One Star.
17 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi Johnny! I’m Rebecca, Head of Customer Support at Ultiself. I understand why this would leave a negative impression, especially if you reached out for help and still did not get clarity or a resolution. We take feedback like this seriously and want to review your case properly.
Please email me at rebecca@ultiself.com so I can look into this directly. I will review your case personally as a priority and provide clearer answers.
Absolute scam as MANY have noted
Absolute scam as MANY have noted. They will charge you for what they PROMISED was a one-time charge, and then...wait for it...they will hit your card hard. Also as noted, THERE IS NO WAY TO CANCEL. I actually had to cancel my credit card to stop these thieves. DO NOT CLICK!!
15 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi Louis, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this raised serious concern, especially if the charge did not match what you believed you were agreeing to and you were unable to find a clear way to cancel. We take reports like this very seriously and want to examine your case carefully. Kindly note that subscription terms are displayed before purchase on every screen.
Please email me at rebecca@ultiself.com and include the name used on your account, along with any details about the charges and cancellation attempts. I will review this personally as a priority and assist you swiftly.
Absolute scam
Absolute scam - doesn’t do anything promised and they take unauthorized payments with no way of cancelling. Avoid at all costs - have emailed to get a refund of the money stolen but no reply. Have now had to block them as my bank have informed me that further attempts have been made to take more payments. Blatent theft!
Standard response from “Rebecca” despite the fact that “she” and customer services have been emailed with all details on several occasions - please do not engage with this fraud!
17 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why this experience would cause concern, and I'm sorry to hear our app didn't meet your expecations.
Please email me at rebecca@ultiself.com and include the name used on your account, together with the relevant billing details. I will review your case personally as a priority.
Having a way of accountability …
Having a way of accountability everyday keeps me on track . I love structure !!
16 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you for your feedback!
We’re really glad to hear the app helps you stay accountable and on track - that sense of structure can make a huge difference.
Love that it’s working well for you.
ATTENZIONE TRUFFA
ATTENZIONE: Pratiche scorrette e prelievi forzati! EVITATELI!
Recensione:
Statene alla larga! Questa azienda utilizza strategie di marketing ingannevoli per spillare soldi dalle carte senza una chiara conferma. Mi sono ritrovata un addebito assurdo di 87,72 € per un abbonamento che non ho mai autorizzato consapevolmente.
La cosa più scandalosa è il loro "servizio clienti". Quando li contatti per l'errore, non ti restituiscono i tuoi soldi, ma provano a mercanteggiare come al mercato: ti offrono il 50% di rimborso e l'accesso "gratis" a vita a servizi di cui non hai bisogno. È un comportamento vergognoso e totalmente ai limiti della legalità.
Non si tratta di un'app per il miglioramento personale, ma di una trappola per il vostro portafoglio. Se provate a chiedere il rimborso integrale che vi spetta di diritto, iniziano a fare giri di parole per trattenere i vostri soldi.
PESSIMI. Ho già segnalato la transazione alla banca come frode e sporto denuncia alle autorità competenti. Voto: 0 stelle (se fosse possibile).
15 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Ciao, sono Rebecca, Head of Customer Support di Ultiself. Capisco perché questa esperienza abbia generato una forte preoccupazione, soprattutto se si è trovata davanti a un addebito che non ritiene di aver autorizzato in modo chiaro e se il supporto ricevuto non è stato all’altezza delle aspettative. Prendiamo segnalazioni come questa molto seriamente e desidero esaminare il suo caso con attenzione.
La prego di scrivermi a rebecca@ultiself.com e di includere nell’email il nome utilizzato per l’account, insieme ai dettagli utili sull’addebito. Controllerò personalmente la situazione con priorità.
Very good design
15 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. Thank you for taking the time to leave a review. I’m really happy to hear you like the design of the app. Creating an experience that feels clean, modern, and enjoyable to use is something our team cares deeply about. Feedback like this means a lot to us and motivates the team to keep improving. If you ever have questions, ideas, or need assistance, feel free to reach out to me anytime at rebecca@ultiself.com.
Complete crooks
Complete crooks. Getting charged monthly for something I didn't subscribed to.
15 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi Philippe! I’m Rebecca, Head of Customer Support at Ultiself. I understand why this would be concerning, especially if you are seeing recurring charges for something you do not believe you subscribed to. We take reports like this seriously and want to review your case carefully.
Please email me at rebecca@ultiself.com and include the name used on your account. I will look into your case personally as a priority.
You app is a great reminder and the…
You app is a great reminder and the reporting tool
14 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Why thank you! Feedback like yours keeps us going.
Ich habe für 9,95€ ein Probezugang…
Ich habe für 9,95€ ein Probezugang gebucht. Zehn Minuten später wurden mir dafür 9,92€ abgebucht. Soweit ok.
Gleichzeitig wurden mir aber noch weitere 57€ für einen Premium-Zugang abgebucht, den ich nie gewollt und auch nie abgeschlossen hatte.
Eine absolute Unverschämtheit!
7 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Hallo Monique, ich bin Rebecca, Head of Customer Support bei Ultiself. Ich kann gut nachvollziehen, warum das bei Ihnen für große Verärgerung gesorgt hat, besonders wenn neben dem Testzugang ein weiterer Betrag für einen Premium-Zugang belastet wurde, den Sie nach eigener Aussage nie abgeschlossen haben. Wir nehmen solche Meldungen sehr ernst und möchten Ihren Fall sorgfältig prüfen.
Bitte schreiben Sie mir an rebecca@ultiself.com
und nennen Sie in Ihrer E-Mail den Namen, der bei der Anmeldung verwendet wurde, sowie die Zahlungsdetails. Ich werde mir Ihren Fall persönlich und mit hoher Priorität ansehen.
Scam app
Scam app - they won’t let you cancel after copious emails with replies with no confirmation of cancel. Can’t cancel via Apple. Charge after cancelling charging $50 a month. Don’t download
14 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi Paul, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this would raise concern, especially if you believed you had cancelled and were still charged. We take reports like this seriously and want to review your case carefully. Please email me at rebecca@ultiself.com
and I will review your case personally as a priority to better understand what happened and help clarify the next steps.
Way more than what is expected from…awesome app
Way more than what is expected from this app.
Incredible content designed specifically for you
6 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Thank you so much for sharing your feedback, Kelly!
Scammy way of doing business
Scammy way of doing business.
No way to opt out until you are surprised with a 50$ charge
12 maj 2026
Omdöme utan inbjudan
Svar från Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this experience could leave a negative impression, especially if the subscription terms and renewal felt unclear. We take this feedback seriously and want to look into your case properly. Please email me at rebecca@ultiself.com
and so I can review it directly. I will make sure your case is looked at personally and with priority.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.