Please do not order from here. I wish I had check trust pilot before ordering. Ordered, paid for faster delivery and it was only that I noticed they said they would email confirmation and I never got... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Was a bit apprehensive about some other reviews however have to be honest , amazing communication and delivery from the seller all round . I was advised there may be a slight delay as the seller was b... Se mer
‼️ SCAM ALERT ‼️ I only wish I had seen these alerts before I made a purchase! They will not send what you have ordered! They will fob you off with robotic responses until you can’t take any m... Se mer
Terrible customer service. After no response from phone or text they promised multiple times through Facebook that my order was being despatched that day and tracking would follow. It was only after... Se mer
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Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No sign of order
Ordered late Nov, order confirmation received and silence since. Asked for update over Facebook group and no reply. AVOID.
Do not use…
Ordered two sets of Christmas presents on 6th December with payment taken - no communication until 23 December saying they won’t be sent out in time for Christmas and offering a refund.
Requested refund but no refund forthcoming and still hold my money I’ve paid them and they are not responding to messages. SCAM - DO NOT USE!!
DO NOT
If I could give a 0, I would.
Ordered 14/12 got a confirmation email, was due by 19/12.
23/12 got a call saying one out of the set I had bought were out of stock. Change one figure or refund, I changed. He said they would be delivered 24/12.
Posting this 12/1 I’ve messaged on messenger atleast 30 times,I’ve called around 15 times with no answer and texted.
I do not recommend this company, if you’ve ordered I suggest you get a refund. This was supposed to be a stocking filler for a 6 year old.
Ripped off
Ordered and paid for figures for my son on 30th Dec, paid for express delivery. Still no updates or figures. I've emailed several times, contacted through messenger but still no reply! Poor service.
Please do not buy
Please read the reviews on here. This company have taken the money and not sent the goods and there are a number of people like it. Please look on Facebook before buying. They must be sitting on a lot of people’s money. I personally have gone to trading standards.
Still waiting for my order since November and plenty in the same position.
Shambles of a company have been waiting…
Shambles of a company have been waiting since beginning of December they took 2 payments for the same order originally & then promised delivery before Christmas & after Boxing Day stay well clear
SCAM SCAM SCAM
If I could give this company zero I would, paid for a Lego bundle, I got a confirmation email, nothing since there an absolute scam company, they don’t respond to messages or anything!!! Avoid these con men!!!!!!
It’s been 3 weeks and nothing
Ordered multiple mini figures on…
Ordered multiple mini figures on November 27th with a 3-5 day delivery and postage paid. Got a confirmation email. Nothing arrived and couldn’t get in contact with them. Finally got an app called Spaces by Wix downloaded and messaged them on that to see where my order was on 18th dec and I got a response that they had a crazy backlog with Xmas orders but promised it would be out for Xmas. I messaged again on 20th to ask if had been sent and then again on 23rd with no response.They messaged on 24th to apologise they hadn’t been able to fulfil my order and would send it out the first day after Xmas. I messaged back to say I really wasn’t happy as it was my little boys Xmas request but that I still wanted it. I have messaged 3rd,7th and 9th January and not getting any response. I have now put a dispute in with my bank and I wish I had seen these reviews first. Absolute shambles of a company and sheer greed if they actually haven’t been able to fulfil orders or if they even intended to send in the first place!!!
Terrible service all round
Terrible service all round, placed and order on 20th December next day delivery (£8 delivery charge), received order confirmation, but then nothing.
Tried calling/emailing/social media, but no response. Ended up having to put a dispute in with my bank to get a refund.
Wish I’d checked their Facebook page first, as I 100% wouldn’t have ordered with them if I’d seen all the comments from others in same position I ended up in.
Customer service- zero! Order not received and they do not reply to emails
Placed an order on 15th December. Website states 2-3 days despatch and they would email with tracking number. I have heard nothing from them- no email and have tried to text/email/whatsapp them with no reply. It seems from Facebook that I am not the only one with some people waiting months for their orders. I think those that have received orders are very happy with the products but super slow delivery can be excused if they just communicated to their customers. I understand it’s the festive period but I would avoid this company if you want to actually receive your order in an acceptable timeframe. I hope my order turns up soon or I’ll have to claim a refund through my bank.
Awful company
Awful company! Placed an order n November 28th and got a confirmation email. Since then nothing no order has arrived! Tried emailing, messaging and phoning - nothing. The phone line just rings and rings. Customer service is non existent!
DO NOT USE!
No product, no communication
Ordered early December - no communication since the order confirmation. Nothing has been dispatched or delivered, and they don’t reply to emails.
I just want my refund at this stage, but not feeling very hopeful. Kicking myself for not checking the Trustpilot reviews before ordering
Do not use this company
Had a really good experience with them earlier this year so thought I would try them again and it was the worst customer service experience it took almost 3 months to get my order and I had to jump through many loops to find a way to contact them Facebook is the best if anyone is interested and after promises of the item being sent all the time not being met I finally received it 3 months earlier and they promised me a free figure as an apology I hadn't received it after two months so I put a review up and they told me I wouldn't get it unless I took my review down so I did and it's been 3 weeks no apology figure so I am putting a bad review up again
After many promises of getting my…
After many promises of getting my missing order sent, they have now blocked me completely from their FB page and I can't send them anymore messages, that was after I was told to not be so impatient.
So many other people have been affected by this fraudulent company which keep promising to fulfill all outstanding orders, going back as far as July.
A family member checked their FB page and there is a lot of unhappy people asking questions about their orders they have paid for and not received. Quite a lot of people have reported them for fraud and gone to their banks to claim a refund
Please avoid this company at all costs.
Scammers
AVOID, AVOID, AVOID!
Ordered on the 8th of December, 10 days later and no sign of my order. Tried to contact them through their website, no response. Tried emailing them and that has been ignored too. I will be contacting trading standards and reporting them.
Terrible customer service
Terrible customer service. After no response from phone or text they promised multiple times through Facebook that my order was being despatched that day and tracking would follow. It was only after threatening multiple times to use charge back through my bank my order was despatched. All items were received but there were no instructions for the Mario kart racers.
This is a company that was clearly overwhelmed and was greedy to take orders that it would struggle to fulfil.
Very poor indeed.
Sorry, don't like being negative but this was a bad deal all round. Order placed November 10th. No sign of order as of December 23rd. No reply to e-mail or messages. I can't decide if the whole set-up is a scam or just very, very inefficient/unlucky.
Anyway, in a word: avoid.
Has every appearance of a scam site
Has every appearance of a scam site. Ordered on 30/11/24 and despite promises that the item had been sent, it has never arrived. I therefore had to put the purchase in dispute with my credit card company.
AVOID
Beginning to suspect that this is a scam site. Ordered 15th Nov and it is now 21st Dec. No order. No tracking. No dispatch confirmation. No communication from seller at all. I've been trying to contact them for weeks with no response. Just several posts on their Facebook page saying the backlog has been cleared, which obviously isn't true since every post has tonnes of comments from people who haven't received their order. Avoid.
Definitely a scam site
Definitely a scam site. Did have one reply from a text message to say goods would be sent out but still not arrived. My bank has issued a refund. No not believe any of the positive reviews.
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