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Waited for months with minimal contact at the beginning then no response towards the end, then the website disappeared!

Avoid at all costs. PayPal refunded me luckily!

Not received the order and website no longer exists

Robbed, trying to get my money back

I ordered a crossbow and heared nothing then I start to worry so I email them phone call the. even message them on Facebook then I get a email say or txt that are order has been shipped but not received nothing try to get on website and that is down they don't answer the phone or nothing they don't even respond via Facebook also so now I've got my bank looking into it now and hopefully it get sorted

UK Archery, Dear Sir/Madam

I have now been waiting for over two months to receive my order, five days ago I received an email from yourselves saying that my order was on its way but I still have no idea when this will arrive. Please confirm a delivery date for this order.

Regards

John Urwin
On 09/09/2020 17:59, UK Archery Shop wrote:
>

Managed to get a credit card refund hope the same for other customers

Seems to be a pattern going on here Same as the other people been waiting for three months now, I was stupid enough to pay by debit card but the bank is trying to sort it out for me,at least the website is down so others don’t order.

I have emailed several times recently with no answer what so ever. I got a text over a week ago to say my item had been dispatched which I paid over night delivery for and still don’t have the item!! Terrible customer service

The item still hasn't arrived, was purchased on the 22nd of September paid £6.99 for 24hr delivery but still no sign. Took the money but no stock! So it seems. No contact via email from the seller.

If they ever resurface avoid this company like the plague!
I'm the latest customer to have been defrauded.
I paid via Paypal for goods that never turned up, Paypal are dealing with this issue.
No tracking number sent but a notification of dispatch, presumably to buy himself a few more days. Upon clicking on the track your order link you're presented with a dead storefront webpage. The company owner and his communication skills have disappeared much like my goods, into thin air.
I've used UKArcheryshop a few times previously with mixed results. But things seemed to improve.
This last order was only secured by the retailer's offer of free postage which I should have seen as a red flag. To charge postage cost for deliveries that aren't even being sent would have taken the absolute biscuit, never mind the initial dishonesty and thievery by 'Christopher Robin'... Yes perhaps another glaring red flag.
He's a low life scumbag.

Still haven't received my shipment been waiting 3 months. Any help will be appreciated.

Avoid at all cost! I ordered 2 x crossbows and they didnt arrive, I tried emailing and calling but they never respond. I havnt recieved a refund or know if I will ever get them.

The link so track order now doesnt work and takes me to a random website.

Starting to think it's just a scam.

Dont make same mistake I did and use a different company

UPDATE: definitely a scam... mark and avoid!

Unfortunately on occasions matters can go awry as was the case with a recent order with The Archery Shop. I cannot fault their responsiveness to the issue which was resolved quickly and in such a positive manner, real customer service!
Many thanks.

Products were great.
Quity of my order was fantastic.
Communication during this difficult time could have been better though but otherwise good.

I know the situation in the world with covid has meant delays, but you notified me on the 24.7.20 my order was on its way. I sent an email asking who will be delivering it and got no reply,if I could track my order it would be a big help. Thank you

Items delivered promptly, securely packed in 2 layers and as ordered. I received confirmation of both order and dispatch. I will buy again from this retailer.

Great product.. great service!

Very prompt service and good communications. Product was supplied well packaged.