I have used this firm previously and have booked to use them again. They are a dedicated airport transfer service only. They know the shortcuts, busy times because they only do airport transfers. T... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service. Checked in by phone to confirm details after booking, and again after drop off at the airport. Very good and safety conscious driver. Will definitely use this company again.
Been using UK Airport Taxi for 2 years now, and they've never let me down. They're always on time (often even early!) and always go the extra mile to make the journey as smooth and stress-free as po... Se mer
Fantastic, reliable service any time of the day or night. Always use this company for our airport transfer. The communication is spot on- so you are always reassured your driver will be there in time.... Se mer
Företagsinformation
Skrivet av företaget
We at UK Airport Taxi aim to provide the most reliable, safe and affordable London Airport Transfers. We have extensive experience in pre-booked Airports pick-up and drop-off at Heathrow Airport, Gatwick Airport, Luton Airport, London City Airport and Stansted Airport. Our prices are up to 40% cheaper than the metered taxis that you hire at the airports and up to 20% cheaper than Uber.
Kontaktuppgifter
106 Pennine Avenue, LU3 3EH, Luton, Storbritannien
- 01582801676
- Booking@ukairporttaxi.co.uk
- ukairporttaxi.co.uk
4,8
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från UK Airport Taxi
Thank you for your feedback! We’re pleased our reliable service met all your requirements 😊
Easy to book my airport trips
Easy to book my airport trips, excellent customer service, friendly and very efficient in the coordination and email confirmation makes you feel confident they will collect you early in the morning. Driver pick up and arrival collection excellent, contacted me to confirm arrival; even when our arrival plane delayed. Highly reccomend.
14 maj 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
Thank you for your wonderful feedback! We’re delighted our easy booking, attentive communication and reliable early-morning service gave you confidence. We truly appreciate your recommendation 😊
Taxi was punctual
Taxi was punctual, drivers were friendly and helpful
Taxis were comfortable
Highly recomend this company
17 maj 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
Thank you for your kind feedback! We’re delighted our punctual, friendly drivers and comfortable vehicles made your journey enjoyable. We truly appreciate your recommendation 😊
Prompt and efficient
Prompt and efficient. Had the car seat we requested and a big enough car for what we needed. So easy to book. Will use again
18 maj 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
Thank you for your feedback! We’re delighted booking was easy and that the requested car seat and spacious vehicle made your journey comfortable. We look forward to serving you again 😊
Friendly and on time
13 maj 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
Thank you for your feedback! We’re delighted your driver was friendly and punctual 😊
Professional service
From the first enquiry, service was to the highest quality. Superb communication.
The pick-up and drop off was professional, friendly and safe.
Thanking the whole team for making this a wonderful experience.
9 maj 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
Thank you for your wonderful feedback! We’re delighted our communication, professionalism, friendliness and safe service made your experience exceptional. Your kind words mean a lot to the whole team 😊
Driver was extremely unprofessional
Driver was extremely unprofessional. Telephoned to say he had arrived but no "hello or good morning" and no introduction to who he is calling, just "im here". When I left my building, I was alone with my baby daughter whilst my husband brought our luggage and the driver came up to me again with no introduction expecting me to get in the car without even knowing who he is. We have chosen another company to travel home from the airport with. Also a smaller car arrived than what we had paid for. We deserve to be refunded but that won't happen! Awful, awful.
10 maj 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
We sincerely apologise for this unacceptable experience. The driver should have introduced himself clearly, communicated professionally, and provided the vehicle category booked. We fully understand how uncomfortable this felt while travelling with your baby. Please contact us with your booking reference so we can investigate this thoroughly and address it with the driver and operations team.
Booked with this company for the first…
Booked with this company for the first time for a round trip to and from Manchester Airport after a few hiccups last year with another firm. Can honestly say we were not disappointed.very competitive rates and easy booking on line. Despite a flight delay our friendly driver was waiting on time and we had a pleasant stress free journey home.would not hesitate to recommend and look forward to booking again in September.
1 maj 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
Thank you for choosing us! We’re delighted our competitive pricing, easy booking, flight monitoring and friendly driver made your Manchester Airport journeys stress-free. We truly appreciate your recommendation and look forward to September 😊
Good experience,flexible and very…
Good experience,flexible and very helpful.Will use again,makes travelling so much easier.Thank you!
10 maj 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
Thank you for your kind feedback! We’re delighted our flexible, helpful service made your journey easier. We look forward to serving you again 😊
The driver was un safe probably had his…
The driver was un safe probably had his drivers license from Lego land
11 maj 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
We sincerely apologise that you felt unsafe during your journey. Passenger safety is our highest priority, and this feedback is extremely concerning. Please contact us with your booking reference so we can investigate the driver’s conduct thoroughly and take appropriate action.
Cannot be trusted in my experience
Based on the reviews I tried this company. First experience not good message with driver name and number was send 2 hrs after I got home. Decided to give them the benefit of doubt and tried again. NEVER AGAIN. I set a pick up time and was advised to make it later. Took their advice- landed up waiting 40 min for my taxi and was told I would have to wait or pay the full amount if I got an Uber or Black Cab both of which were immediately available. Airport taxi service cannot be trusted in my experience. I will go to a company I CAN trust good luck to anyone using this organisation.
5 maj 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
We sincerely apologise for both disappointing experiences. The delayed driver details, unsuitable pickup-time advice, 40-minute wait, and communication you received fall below our standards. We understand why this damaged your trust. Please contact us with both booking references so our management team can investigate fully and address the service failures.
Satisfactory and acceptable service
Fairly straight forward to book online, taxis arrived on time for departure/arrival and plenty of communications to reconfirm pick ups etc.
Pricing very comparable with other service providers.
3 april 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
Thank you for your feedback! We’re pleased both journeys were punctual, booking was straightforward, communication was thorough, and our pricing compared favourably 😊
Great service wonderful people
Great service wonderful people. Congratulations.
Numerous service over the last six years.
15 juli 2025
Omdöme utan inbjudan
Svar från UK Airport Taxi
Thank you for your continued support over the past six years! We’re delighted our team has consistently provided great service. Your kind words mean so much 😊
I had a smooth journey with UK Airport Taxi…
I had a smooth journey with UK Airport Taxi, and I would highly recommend them to everyone! Thank you for your professionalism and cooperation!
28 mars 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
Thank you for your kind feedback! We’re delighted you enjoyed a smooth journey and appreciated our professionalism and cooperation. Your recommendation means a lot to us 😊
The drivers were excellent and very…
The drivers were excellent and very timely. Settings up a trip was a cinch online and was confirmed quickly. I highly recommend this taxi service
17 mars 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
Thank you for your recommendation! We’re delighted our drivers were punctual and professional, and that booking online was quick and easy 😊
Very good overall service
Good communication, driver arrived on time, very polite
6 mars 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
Thank you for your feedback! We’re delighted communication was clear and your driver was punctual and polite 😊
It's a tricky review…
It's a tricky review because the return trip from Gatwick was 5* but the initial trip down was awful. The car was really not fit to be a taxi at all. Every time it braked there was a dreadful grinding noise from one of the rear brakes. And the driver gave me no confidence whatsoever. IMHO the brake pads had worn through to the metal and this is a real cause for concern in a private hire.
12 januari 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
We’re pleased your return journey met expectations, but sincerely apologise for the serious concerns during your outbound trip. A vehicle producing grinding brake noises should never be in service. Please contact us with your booking reference so we can immediately investigate the vehicle and driver with our operations team. Passenger safety is our highest priority.
I was in the U.K
I was in the U.K. and had a return journey booked to LHR when disruptions to air travel back to the Middle East happened. At short notice I changed my pick-up twice due to changing flight circumstances and the team were extremely responsive and extremely accommodating. I have used their service for years and can’t recommend them enough!
7 mars 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
Thank you for your continued trust! We’re delighted our team responded quickly and accommodated your changing travel plans. Your recommendation after years of using our service means a great deal 😊
Excellent experience.
Excellent experience.
Much better price than other companies out there. Very communicative and understanding in a situation of uncertainty in the context of changing flights due to the war in the middle east. Could not recommend more!
6 mars 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
Thank you for your wonderful feedback! We’re pleased our competitive pricing, clear communication and understanding support helped during uncertain travel changes. Your recommendation means a great deal to us 😊
Never had any issues and being booking…
Never had any issues and being booking them for work and private trips for a year! Half the price in some cases of other taxi options
6 mars 2026
Omdöme utan inbjudan
Svar från UK Airport Taxi
Thank you for your continued trust over the past year! We’re delighted our reliable service and competitive pricing work so well for both your business and personal journeys 😊
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