Airport Taxi Omdömen 71

We were very impressed by the service provided by Camy in October 2024 when we needed to get to Heathrow from Redditch with a return journey 19 days later after visiting family in New Zealand.
Car was very clean and, importantly for us, the driving was courteous and safe as my Wife is a nervous passenger due to a serious accident many years ago. Communication at all times was clear and the pick up at Heathrow was at the closest point of the short stay car park with all costs included in out quote.

if I could give zero stars I would.
The company pretends to have drivers but they are just Uber drivers, so this is not against the drivers, this is against the company, constantly having to get in touch because the driver never turned up and then on the return trip, not following the agreed upon criteria for the arrivals, just a sham, and my family will never use them again.

Brilliant service.

Booking easy, staff helpful, communication and confirmation emails excellent. They even flagged an error with the flight info we provided which actually prevented us from missing the flight!

Driver was competent and friendly and sent reassuring text before pick up. Car was clean and comfortable.

Great value and service from start to finish, would highly recommend 🙂

Outstanding Service. I have used this company several times and have always had outstandingly professional service. Changes or correcting my mistakes are handled courteously
The drivers are always on time and drive safely in comfortable vehicles
Six stars if I could

Absolutely outstanding taxi company, I have used this company for well over 5 years now and they are amazing.

Always on time and the time have an amazing eye for the details. My flight provider has changed and I had given the wrong number. The company picked this up causing me to check and a very quick online chat with one of their advisors Chris sorted it in a very painless change. Definitely a brilliant company and one a fully recommend.

booked a last-minute pickup from Stansted Airport for my family via whatsapp. Helpdesk was very quick to respond, book a driver and put me in touch with him. Seemless experience. Will use again for sure.

Booked a return transfer from Heathrow. Paid for the meet and greet service which says not to worry if the flight is late because they track flight times. Our flight was delayed and we ended up waiting +20min at arrivals (driver had said he would be there 3-4min after I called when I couldn’t find him at arrivals) despite having messaged whilst still taxiing and having to go through passport control with two kids. Return trip we did not receive any confirmation notifications on the day and the driver was also late. He also expected us to be waiting at the curb (not the hotel reception) and almost drove away as a result. Have used other car services in the past from Heathrow - the worst so far.

My son uses this firm for airport runs and rates them highly for reliability and price.
I needed a 15 mile journey and these were so much cheaper than any other taxi firm.Easy to book online and kept informed at every step.Even got a txt message from the driver apologising he would be 5mins late due to traffic on the M4.
Great service at an unbeatable price and a friendly driver,perfect!

Recommended from local facebook page and brilliant comms from the moment I messaged with our airport requirements, felt completely at ease as we’d had a 2 hour delay on baggage coming through and Cami waited the whole time … honestly would absolutely recommend these guys and definitely use them again. Car was impeccable and service amazing … thank you …

Couldn’t fault a thing. First time using them. Great value and incredible communication. Will definitely use again!

Fantastic airport service! Second time using this company and I wouldn’t use anyone else now. Their communication is great and they offer great value for money.

Excellent service. Communication is brilliant and made to feel reassured everything was confirmed when booking. Also the day before the service they call to confirm and check times was ok or if I wanted it moving slightly. Very friendly driver who makes all passengers feel safe and comfortable.

First time using this company and I cannot fault them. Very thorough when I booked online arrived very promptly to pick us up and on arriving back in the UK Cammy was on the phone checking where we were and arrived promptly as we left the airport to collect us and delivered us safely home. Excellent service throughout would definitely recommend and I will definitely be using them again.

This was the first time I used Airport Taxis and I was very impressed.
Communication was really good from the start.
Collections to and from Heathrow were absolutely on time.
Cami was very kind and friendly.
Brilliant company. I will certainly be using them again!

Extremely good price
Very friendly driver
Great service
Prompt
All round best we have ever used.

We didn’t get the size vehicle that was confirmed on the booking. We were sent a smaller size vehicle and my family and I have had to endure a journey squashed between suitcases. The boot could only take 3 suitcases and we had to sit with 3 more! Our booking was confirmed for 5 large suitcases and 2 hand luggages! I have photo evidence of all this! I am very disgusted with their customer services.
I called Muz from customer services who asked me to hold on and then cut the line. When I tried to call him back he never responded. I have not heard from him since. This is absolutely unacceptable and appalling! I will not be using their services again and would dare not recommend them to anybody! Shame on you guys for advertising a service you can’t deliver!

Taxi to Heathrow and then back to Birmingham.
Great service and would definitely use again.

Excellent service, picked up on time and no problem that we had a delayed return. Quality vehicle for our party of 6.