My projector arrived in perfect condition and works flawlessly. It has amazing bright colours from the triple lasers and the wireless surround speakers are fantastic. The fact I got a free Battery Po... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Have several pairs of Soundcore Earbuds for different family members. Unfortunately, one of my sons buds stopped working after about 6months and refused to pair with his phone. Contacted Soundcore and... Se mer
Purchase was quick and simple. Wished you had more loyalty program. Product i am not that happy because its not keeping my expectations after few days but customer service, is exemplary. Defnitely ro... Se mer
Delivered promptly. Sound quality great. Battery life exceeds expectations. The letdown is not being able to download user manual from website and the QR code on packaging doesn't work.
Företagsinformation
Skrivet av företaget
Sounds Good, Live Good. We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create "Sounds Good" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!
Kontaktuppgifter
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
I've bought several sets of headphones, and a few speakers. Two have had issues and on both occasions they were replaced quickly, and without fuss
Awful after sales you go round and…
Awful after sales you go round and round in circles when you have a issue.
Ive sent the same information THREE TIMES in email replies and still get asked the same thing over and over.
Totally useless I have purchased lots of anker products in the past but this maybe it
Please sort my issues and send the replacement

Svar från Soundcore
P40i Smart ANC True-Wireless Earbuds on…
P40i Smart ANC True-Wireless Earbuds on offer so good value for money. Plenty of sizes of ear tips so easy to get a good fit. Sound quality and ANC fine for the money. I find the touch controls a bit sensitive for my clumsy fingers, not sure if this is adjustable. The iPhone app takes a bit of getting used to for both navigation and functionality. Although I am of a certain age.
Class
Shit hot headphones for the price. Good ANC, and the 3d sound option provides great sound
Impressive quality.
The qi20 headphones are very well made. They seem to be excellent quality. They hold a charge for longer than any other headphones I have (except perhaps a pair of Soundcore liberty 4 earbuds) I have used them in noise cancelling while using an electric hedge trimmer and on a long haul flight. While I am still aware of some background noise (probably due to reverberations in the environment) I can always hear my music clearly without needing them on maximum volume. For the price point of these headphones they represent excellent quality and value. I’m vey pleased with them.
An excellent pair of headphones
An excellent pair of headphones, just lacking a bit of bass, but for the price i would highly recommend them
SOUND Core Head PHONES
Brilliant headphones I am a BASSHEAD and these are perfect for me 😕
Really good sound
Really good sound, perfect for those who don't like anything in the inside of their ear.
SoundCore liberty 4NC
All very good. Got them next day. Sound very good and battery last very long. Very good looking and am very happy.
Volume is not loud enough as I’m hard…
Volume is not loud enough as I’m hard of hearing other like for like offer increased volume

Svar från Soundcore
Great customer service and good quality…
Great customer service and good quality product
It’s so good
It’s so good, more than I expected. The noise cancelling function works very well and I feel like I’m in a bubble when I use it.
Happy I made this choice. Motion 300.
Only had it a month but really impressed with the build quality and sound, which is plenty loud enough and decent. Quick and simple to set up. A few songs (eg from Youtube) make the bass vibrate too much (I think its from the song already being adjusted to have a lot of bass), but the app makes it easy to adjust the equaliser if needed. It also has the option to play decent relaxing background sounds you can use too instead of music. Happy I made this choice and will buy from Soundcore again.
Great communication and an excellent…
Great communication and an excellent product with speedy delivery.
Slow delivery and AI customer service
Day 7 of waiting for my delivery, the tracking app hasn’t changed since the day I ordered: ‘the sellers have told us they have despatched your item’ the customer service team is like speaking to a robot, doesn’t make sense and will make random statements. For example, blamed the delivery on the weather (it’s been 30 degrees all week.) and ‘usually the package will arrive later’. Doesn’t seem to be an option to speak to a real person, which is a shame because I was so excited to receive my headphones, this has left a sour taste in my mouth!

Svar från Soundcore
Zero Customer Service
On May 6, 2025 I purchased a pair of V20i open earphones from Amazon. On the 15th of August, they weren't working properly. I followed the instructions to reset them, and it didn't work. I contacted Anker customer service 4 different times and provided a screenshot of my purchase from Amazon. I've received the same set of instructions repeatedly that I have already followed with no result. They've asked for proof of purchase multiple times, and I have provided it. Not even 4 months old and Anker has done nothing and has stopped responding to my emails. I used a lot of Anker products without issue. I had an issue with a USB hub, which they replaced immediately. I don't understand what's happened to this company, but I no longer trust them and would advise anyone not to deal with them. Zero customer support. If it breaks under warranty, they'll just ignore you.
UPDATE: Anker has reached out to me and assured me they would make this right. It took this review, however, to get someone's attention. Will update again if they follow through. Replacements arrived 22/08 Gave them 3 Stars now because of all the hassle.

Svar från Soundcore
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