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GetScanned Omdömen 

366
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Brilliant service from start to finish. Contacted them to arrange a scan and within 3 working days I had the initial GP appt, MRI scans and follow up with the GP. Easy to communicate via Whatsapp... Se mer

Betygsatt 5 av 5 stjärnor

I needed an ultrasound scan for my shoulder but was given a 18 - 26 week lead-time through the NHS and so decided to book a private one through GetScanned. The booking process on their website was qu... Se mer

Betygsatt 5 av 5 stjärnor

Quick to get an appointment, reasonable in price. Good comms from the customer experience team, Yatharth, the agent I interacted with was was professional and prompt! Only thing that could have been m... Se mer

Betygsatt 5 av 5 stjärnor

My experience was seemless. From the point of booking the scan till the end and getting the results. The staff Arjun made sure I assisted promptly with the process and was helpful along the way. I did... Se mer

Företagsinformation

  1. Röntgenmottagning
  2. Center för magnetisk resonanstomografi
  3. Online-marknadsplats

Skrivet av företaget

GetScanned is a booking platform for private medical scans in the UK. We arrange MRI, Full-Body MRI, CT, ultrasound and X-ray scans at over 200 CQC-registered scanning centres, with appointments usually available within a few days. Private scans need a referral, and most people don't have one. That's the part we handle. Every booking includes a GP consultation, where a doctor reviews your symptoms, confirms which scan is right for you, and issues the referral the scanning centre needs. If you already have a referral from your own GP or a consultant, you can use that instead. Our team coordinates the rest. We confirm your appointment with the centre, explain how to prepare and what to bring, and stay contactable throughout. Your images are read and reported by a consultant radiologist, and your report is typically returned within 3 working days. If you'd like to talk your results through with a doctor afterwards, we can arrange a follow-up GP consultation. One price covers your consultation, referral, scan and report, with nothing added afterwards. Prices vary by scan type, body part and location, and are shown before you book alongside appointment availability. If you find the same scan cheaper at the same clinic, advertised publicly, we'll match the lower price. Scans available through our network cover areas including the head and brain, spine, knees, shoulders, hips, abdomen and pelvis. We work with individual patients, clinicians, medical reporting organisations and rehabilitation providers - anyone who needs diagnostic imaging arranged quickly and without a wait. Search by location at uk.getscanned.me to see the centres nearest you, live prices, and the earliest available appointments.

Price Match Guarantee

We won't be beaten on price

Found the same scan cheaper at the same clinic? Send us proof, and we'll match the lower price.

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

366 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 30 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(366)

254 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Booked a scan

Booked a scan , was arranged within a couple of days . Had the scan and was kept informed throughout. It was good news so glad I had it done

6 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super experience from start to finish

Super experience from start to finish. I was under some time pressure with a holiday pending and Nisha led me through the whole process, advocated for an earlier scan and then followed up with a very timely report. Honestly can not fault the service - fantastic customer care and service. Would 100% use again.

7 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Yatharth has been a great help

Yatharth has been a great help. Unfortunately my scheduled MRI, had to be rescheduled due to issues with the machine. I contacted Yatharth to advise that I had taken the afternoon off work and requested whether there were any other clinics available that same afternoon, he found another clinic straight away and booked this in. As I’d taken the afternoon off, this was very much appreciated. Aside from this, the process has been so smooth and all of my questions have been answered quickly and efficiently. I would definitely recommend Get Scanned and would definitely use the service again if necessary in the future.

10 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Efficient service and friendly staff

It was very easy to choose a scan center in the location and price range that was right for me. I was contacted via email almost immediately after payment and kept informed and supported by Richa (thank you!), who responded promptly to all of my questions and requests. I had a GP phone consultation for the referral on the same day as I made the payment. I got scanned at Queen Square Imaging Centre (London), who did not have any availability for the date I indicated but offered an option for the following week, which was convenient for me. The images were available through the online portal a few hours after my scan and I received the report of the radiologist after a few days.

The only regret I have is that there was no option to provide my previous scan results and images to the radiologist, who noted in the report that they would have been important for a complete evaluation. I had taken them along for the scan appointment but was told they were not needed. My recommendation for anyone who has previous scan results/images is to insist that they be forwarded to the radiologist beforehand. Maybe that could also be made part of the GetScanned workflow.

Otherwise and overall, I was very happy with the efficiency, service and friendliness of everyone involved.

6 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service! Very efficient and clear throughout. Results were even available same day!

7 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Booked an appointment and paid upfront…

Booked an appointment and paid upfront to be told by the Hospital there wasnt ever any appointments available at that time.

6 juli 2026
Omdöme utan inbjudan
Logotyp för GetScanned

Svar från GetScanned

Dear Sarah,

Thank you for taking the time to share your feedback.

We're sorry that we were unable to arrange an urgent appointment for you. Appointment availability at some of our scan centres is subject to their capacity and internal scheduling protocols. We understand how important timely access to a scan can be, and we're sorry that we weren't able to meet your expectations on this occasion.

As soon as we received your email confirming that you did not wish to wait for the next available appointment, we processed a full refund on the same day.

We appreciate your feedback, as it helps us improve the service we provide.

Kind regards,
The GetScanned Team

Betygsatt 1 av 5 stjärnor

Non-responsive

I contacted GetScanned by WhatsApp after completing a web form for an appointment. I wanted reassurance that they could deal with my NHS GP referral before giving my card details. No reply til I nudged them 3 days later, and having provided all the details all over again, I’ve still heard nothing 36 hours later. I shan’t be using this company.

6 juli 2026
Omdöme utan inbjudan
Logotyp för GetScanned

Svar från GetScanned

Dear Nina,

Thank you for taking the time to share your feedback.

We can see that we received your enquiry, and our team sent an acknowledgement within our standard response timeframe.

We also made further attempts to get in touch with you. However, we understand that this may not have met your expectations or specific requirements, and we apologize for any inconvenience this caused.

Kind regards,
The GetScanned Team

Betygsatt 5 av 5 stjärnor

Excellent service all the way

Excellent service all the way, I would highly recommend get scanned and I would definitely be using them again! I was contacted by Richa via WhatsApp and email and the communication was excellent any time of the day.

28 juni 2026
Betygsatt 5 av 5 stjärnor

Very helpful

Very helpful, friendly service. Detailed report with quick respond time and good customer service. Would recommend.

25 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t go with this company I’ve paid…

Don’t go with this company I’ve paid £560 for a head and neck scan over two weeks ago and they have tried to palm me off with an increased cost of £200 and I can not get hold of anyone by text or email. I’m having now to claim my money back via my credit card. Their customer service is dreadful not contact now for over a week I’ve just been left wondering ☹️

3 juli 2026
Omdöme utan inbjudan
Logotyp för GetScanned

Svar från GetScanned

Dear Dave,

Thank you for taking the time to share your feedback, and please accept our sincere apologies for the disruption this caused.

Your original appointment was cancelled at short notice due to a technical fault with the scanner at the centre. Our team offered two alternative sites where the scan could be rebooked, though we understand these did not suit your needs. We'd also like to note that pricing can vary slightly between sites, which we appreciate may have been a factor in your decision.

As requested, a full refund was processed.

We understand the inconvenience this situation caused, and we genuinely appreciate your patience throughout.

If there's anything further we can do, please do get in touch with us directly — we'd welcome the chance to put things right.

Kind regards,
The GetScanned Team

Betygsatt 1 av 5 stjärnor

My MRI was cancelled by the clinic due…

My MRI was cancelled by the clinic due to the machine breaking down. This was unfortunate but I understand these things happen however unfortunately the aftercare has been awful. Get scanned have since stopped responding to emails or calls and won't refund me the money paid for the scan that has since been cancelled.

Update: Get scanned have now provided a refund. They were initially very difficult to make contact but have since called me repeatedly asking me to take the review down.

1 juli 2026
Omdöme utan inbjudan
Logotyp för GetScanned

Svar från GetScanned

Dear Bethany,

Thank you for your feedback, and we're sorry for the disruption caused.

Your appointment was cancelled due to a last-minute scanner fault at the centre, and our team was actively arranging an alternative site when we received your refund request the following day. The refund was processed within 48 hours, with confirmation sent by email and a call from our team the same day.

We understand the frustration this caused and appreciate your patience. Please reach out directly if we can help further.

Kind regards,

The GetScanned Team

Betygsatt 5 av 5 stjärnor

Everything was great

Everything was great. since my wife booked scan they contacted me promptly booked appointment with GP. then arranged scan. i spent total of 15 minutes in scan including waiting time. I got the result next day. Would definitely recommend for future

17 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service

Excellent company, very professional service, well executed and very friendly. MRI scans are fast and a detailed report is delivered quickly I would recommend them to my friends and family

17 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Got the appointment very quickly in 2…

Got the appointment very quickly in 2 days.Appointment department is very helpful and efficient.
The scanner is very helpful and experienced. Done very
thoroughly and in details. Instead of waiting to have MRI
scan knee for 14 weeks I am so much relieved Physically and Mentally. Would recommend Getscanned if you need scan.

17 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service. Amongst alot of anxiety over a health concern, I got a scan within 2 working days of initial contact. I didn't have to travel far to a local scan centre. The scan itself was incredibly thorough, and I was given immediate results, with the ownership of the scan report sent to my email afterwards. The ladies on the phone, managing my booking & queries were kind & helpful throughout.
I'm so grateful to GetScanned & would recommend them 100%
Suffolk location.

15 juni 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

This was a great experience even though…

This was a great experience even though the actual scan order was incorrect ( I ordered with vs wo contrast). The results were back fast and correctly assessed. There were scheduling errors that I fortunately caught so one need to stay on top of everything.

12 juni 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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