A great experience from start to finish. United Gas & Power made the process of switching our electricity and gas supply simple and stress-free. The team was knowledgeable, helpful, and always availab... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Came across United Gas & Power at the Management in Practice Conference in Manchester and decided to make the switch after seeing the potential savings. Tom and Lewis made the process simple and profe... Se mer
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I have been dealing with Tom Broughton who is our account manager. He has been efficient, and communication brilliant, in setting up our new electrical supply on our new site. It was quick, easy,... Se mer
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I’ve had an excellent experience with UGP over the years. The staff are always friendly, professional, and genuinely helpful, and their rates have consistently been the most competitive I’ve found. I’... Se mer
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Företagsinformation
Om UGP - United Gas & Power
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Since its establishment in 2013, United Gas & Power (UGP) has risen to become a premier business energy supplier in the UK, dedicated to crafting bespoke gas and electricity solutions for businesses. Known for stellar customer service and malleable contract options, UGP utilises a user-friendly online portal to ease energy management for clients. In line with sustainability goals, UGP offers green energy alternatives, aiding companies to shrink their carbon footprints while enhancing eco-friendly practices. Each client benefits from individualised guidance offered by dedicated account managers, who strive to help businesses in optimising energy use, trimming costs, and encouraging sustainable expansion. UGP is not just an energy provider, but an engaged partner that remains committed to steering your enterprise towards a more economical, sustainable future.
LEARN MORE ABOUT RENEWABLE POWER WITH UGP
Since its establishment in 2013, United Gas & Power (UGP) has risen to become a premier business energy supplier in the UK, dedicated to crafting bespoke gas and electricity solutions for businesses. Known for stellar customer service and malleable contract options, UGP utilises a user-friendly online portal to ease energy management for clients. In line with sustainability goals, UGP offers green energy alternatives, aiding companies to shrink their carbon footprints while enhancing eco-friendly practices. Each client benefits from individualised guidance offered by dedicated account managers, who strive to help businesses in optimising energy use, trimming costs, and encouraging sustainable expansion. UGP is not just an energy provider, but an engaged partner that remains committed to steering your enterprise towards a more economical, sustainable future.
LEARN MORE ABOUT RENEWABLE POWER WITH UGP
Top Rated Energy Supplier in the UK
Skrivet av företaget
- Business energy solutions from the UK's highest rated commercial supplier
- United Gas & Power fuels business growth with tailored energy solutions, user-friendly online management, top-tier customer service, and dedicated guidance, all while championing a greener, more cost-effective future.
Kontaktuppgifter
Guiseley, LS20 8AH, Leeds, Storbritannien
- 08006696697
- salessupport@ugp.co.uk
- ugp.co.uk
4,7
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick, friendly and customer focused.
I have been really happy with the service I have received. Unlike some other organisations who were invited to quote, contacting Regan, and the UGP team has been easy, my questions answered quickly and I have been kept up to date with progress on our swap to them. I will be recommending them to others.
2 september 2025
Svar från UGP - United Gas & Power
Thank you for sharing your experience! We’re so pleased to hear that Regan and the team made the process quick, friendly, and straightforward, and that you’ve felt supported throughout your switch. Your recommendation means a lot to us, and we look forward to continuing to provide you with great service.
– The UGP Team
I had the pleasure of working with…
I had the pleasure of working with Reece Brown and was thoroughly impressed by his honesty, helpfulness, and professionalism throughout our interaction. Reece consistently demonstrated a genuine commitment to transparency, always ensuring that I had clear and accurate information. I wouldn’t hesitate to recommend him to others seeking reliable and professional support.
3 september 2025
Omdöme utan inbjudan
Svar från UGP - United Gas & Power
Thank you so much for your kind words and recommendation. We’re delighted to hear that Reece provided such honest, helpful, and professional support throughout your experience. Transparency and reliability are at the heart of what we do, and it’s great to know this came through in your interaction.
– The UGP Team
Great customer service
Quite often customer service from energy suppliers is poor, this is not the case with UGP. Sonia called me within 15 minutes of my email asking for help, she was knowledgeable and efficient and within no time had resolved the issue completely. After sales is often an after thought with Companies, with UGP the customer service is excellent.
2 september 2025
Omdöme utan inbjudan
Svar från UGP - United Gas & Power
Thank you for taking the time to share your experience. We’re delighted to hear Sonia was able to resolve your query so quickly and efficiently. Providing excellent customer service at every stage is very important to us, so it’s fantastic to know this has been your experience.
– The UGP Team
Tom Menaldino has been great
Tom Menaldino has been great. Really made the renewal easy and straightforward. I have full confidence in him.
29 augusti 2025
Svar från UGP - United Gas & Power
Thank you for your feedback! We’re delighted to hear Tom made your renewal process smooth and straightforward. It’s great to know you have full confidence in him – we’ll be sure to share your comments with Tom.
– The UGP Team
Reece excellent work thank you
Reece has been very helpful and
Professional and knowledgeable
Of the energy market currently
18 augusti 2025
Omdöme utan inbjudan
Svar från UGP - United Gas & Power
Thank you for your wonderful feedback! We’re delighted to hear that Reece has been so helpful, professional, and knowledgeable in guiding you through the energy market. Providing expert support and excellent service is what we aim for, and it’s fantastic to know Reece has delivered that for you. We’ll make sure he sees your kind words!
~ The UGP Team ✨
UGP Review
The representative was helpful, patient, polite and answered my query with professionalism
21 augusti 2025
Svar från UGP - United Gas & Power
Thank you for sharing your feedback! We’re so pleased to hear that our representative was helpful, patient, and professional in answering your query. Delivering polite and knowledgeable service is a top priority for us, and it’s great to know this was reflected in your experience. We really appreciate your kind words!
Thanks to Bradley for his patience and…
Thanks to Bradley for his patience and understanding with a fairly complex set of accounts to transfer.
The whole process went far more smoothly than I could have imagined and Bradley and the team were, whilst always professional, also easy to talk to and very accommodating.
4 juni 2025
Omdöme utan inbjudan
Svar från UGP - United Gas & Power
Thank you for your kind review! We’re delighted to hear that Bradley was able to support you with patience and understanding through a complex account transfer. It’s fantastic to know the process went smoothly and that you found Bradley and the team both professional and approachable. We’ll be sure to share your feedback with them — they’ll really appreciate it!
Svar från UGP - United Gas & Power
We’re so happy to hear your experience was hassle-free. Thanks for taking the time to leave us a review!
Best regards,
The UGP Team
Extremely professional service
Bradley was more then helpful and patient through the whole process. Charges and terms were explained clearly and any queries handled very professionally.
11 augusti 2025
Svar från UGP - United Gas & Power
Thank you for taking the time to share your feedback. We’re delighted to hear that Bradley provided such a professional and patient service, clearly explaining all charges and terms and ensuring your queries were handled promptly. We’ll make sure your kind words are passed on to him. We really appreciate your trust in UGP and look forward to continuing to support your business.
– The UGP Team 🔌✨
Amazing!
My experience with UGP has been amazing right from the start. Bradley is exceptional and has been there for any queries no matter how small or large to help me or my team out. Would highly recommend UGP.
5 augusti 2025
Omdöme utan inbjudan
Svar från UGP - United Gas & Power
Hi Paige,
Thank you so much for your lovely feedback!
We’re delighted to hear that your experience with UGP has been so positive from the very start. It’s fantastic to know that Bradley has been such a great support to both you and your team – we’ll be sure to pass your kind words on to him.
We really appreciate the recommendation and look forward to continuing to support you going forward.
Best regards,
United Gas & Power
Great service and communication.
Great service and communication.
Tom has been incredibly helpful throughout the whole process of renewing our contracts. Communication was very efficient and easy to understand.
5 augusti 2025
Svar från UGP - United Gas & Power
Hi Ellie,
Thank you for your kind feedback!
We’re really pleased to hear that Tom provided such helpful support throughout your contract renewal. Clear and efficient communication is something we take great pride in, so it's fantastic to know that made a difference to your experience.
Thanks again for choosing UGP — we're always here if you need anything further.
Best regards,
United Gas & Power
New customer
Unlike most electricity companies UGP were easy to contact and very helpful. It is early days, but I am impressed with their service and follow up.
5 augusti 2025
Svar från UGP - United Gas & Power
Hi Miranda,
Thank you for your feedback – it’s great to hear!
We’re really pleased that your first impression of UGP has been a positive one. Making it easy for our customers to get in touch and receive helpful, proactive support is a big part of what sets us apart, so it’s great to know that came across.
We look forward to continuing to deliver a service that keeps you impressed. If there’s anything you need, we’re just a call or email away.
Best regards,
United Gas & Power
Great Service
Many thanks to Tom for making the switch over to UGP both seamless and stress free. Tom provided a highly professional insight into the energy market enabling us to make an informed decision.
5 augusti 2025
Svar från UGP - United Gas & Power
Hi Gareth,
Thank you for your kind words and for taking the time to share your experience.
We're so pleased to hear that Tom made your switch to UGP seamless and stress-free. Providing clear, professional insight is exactly what we aim for, and it's great to know it helped you make a confident, informed decision.
We really appreciate your feedback and your trust in UGP. If there’s anything else we can assist with, please don’t hesitate to get in touch.
Best regards,
United Gas & Power
AmazonTom M has been nothing but amazing…
Tom M has been nothing but amazing since the start of my contact with UPG. Not only did he help with the switchover from my previous supplier but even went out of his way to sort out a discrepancy with my previous supplier that would have took me weeks to sort! Not only has Tom given me a new contract with great rates! He has also provided me with peace of mind! Could not recommend this company enough and the customer service is 11/10!
5 augusti 2025
Svar från UGP - United Gas & Power
Hi Abbey
Thank you so much for your fantastic feedback!
We’re absolutely thrilled to hear that Tom has delivered such a positive experience for you. At UGP, we pride ourselves on going the extra mile for our customers, so it’s great to hear that Tom was able to step in and make the switch seamless—while even resolving a tricky issue with your previous supplier.
We’re delighted you’re happy with your new contract and rates, and even more so that you’ve gained peace of mind from working with us. We’ll be sure to pass your kind words on to Tom—he’ll be chuffed!
Thanks again for choosing UGP and for recommending us so highly. If there’s anything you need going forward, just give us a shout.
Best regards,
United Gas & Power
Excellent service
Our account manager always acts with our best interests in mind- he works hard to ensure that we get the best deals and he is helpful and available (even when on leave)! He always goes above and beyond to help.
5 augusti 2025
Svar från UGP - United Gas & Power
Hi Hermione,
Thank you for the wonderful feedback — it’s genuinely appreciated!
We’re delighted to hear that your account manager has consistently gone above and beyond to support you, even while on leave.
Putting our customers first and securing the best outcomes is exactly what we aim for, so it’s fantastic to know that’s been your experience.
If there’s ever anything more we can do, please don’t hesitate to get in touch.
Best regards,
United Gas & Power
A supplier who genuinely wants to help!
We've been working with the team at UGP and they've been genuinely brilliant to deal with. They've not only been friendly, but very responsive and helpful. A huge thanks to Kirk, Dylan and Michael!
5 augusti 2025
Omdöme utan inbjudan
Svar från UGP - United Gas & Power
Hi Josh,
Thank you for the fantastic feedback — it really means a lot!
We’re so pleased to hear you’ve had a great experience with the team. Kirk, Dylan, and Michael will be chuffed to know their support made a difference. Being friendly, responsive, and helpful is what we’re all about, so it’s great to hear that came across.
If there’s anything else you need, we’re always here.
All the best,
United Gas & Power
UGP, a very helpful & co-ordinated team.
UGP were very helpful throughout the process, Tom Menaldino particularly, who made sure all the various parts were co-ordinated and made easy for the Client to process.
5 augusti 2025
Svar från UGP - United Gas & Power
Hi Graham,
Thank you for your kind words and for taking the time to share your experience.
We’re really pleased to hear that you found the process smooth and well-coordinated — and that Tom was able to support you throughout. Making things easy and stress-free for our clients is exactly what we aim for, so it’s great to know that came through.
If there’s anything more we can do, just let us know.
Best regards,
United Gas & Power
Very efficient and helpful.
Very efficient and helpful.
Easy to contact and speedy replies.
Definitely felt that Tom Menaldino made us feel looked after and was friendly and available to answer any questions
5 augusti 2025
Svar från UGP - United Gas & Power
Hi Peta,
Thanks so much for the great feedback!
We’re really pleased to hear that you found the service efficient and easy to navigate — and that Tom made you feel well looked after throughout. Being approachable and responsive is exactly what we aim for, so it’s great to know that came across.
If you ever need anything else, we’re just a call or message away.
Best regards,
United Gas & Power
Helpful and not pushy!
Tom was great, helpful, supportive and allowed me to ask all the 'stupid' questions. Tom didn't push for responses or decisions but worked with us in our timeframe.
5 augusti 2025
Svar från UGP - United Gas & Power
Hi Lorna,
Thank you for the lovely feedback — it’s great to hear Tom made such a positive impression!
We’re really pleased he was able to support you in a way that felt comfortable and pressure-free. No question is ever a “stupid” one, and we’re glad you felt able to ask anything along the way.
If there’s anything else you need, just let us know — we’re always happy to help.
Best regards,
United Gas & Power
UGP have been very professional and…
UGP have been very professional and helpful.
1 augusti 2025
Omdöme utan inbjudan
Svar från UGP - United Gas & Power
Hi Joe,
Thanks for the great feedback — really glad to hear you've found UGP professional and helpful.
We’re always here if you need anything!
Best regards,
The UGP Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.