A great experience from start to finish. United Gas & Power made the process of switching our electricity and gas supply simple and stress-free. The team was knowledgeable, helpful, and always availab... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Came across United Gas & Power at the Management in Practice Conference in Manchester and decided to make the switch after seeing the potential savings. Tom and Lewis made the process simple and profe... Se mer
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I have been dealing with Tom Broughton who is our account manager. He has been efficient, and communication brilliant, in setting up our new electrical supply on our new site. It was quick, easy,... Se mer
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I’ve had an excellent experience with UGP over the years. The staff are always friendly, professional, and genuinely helpful, and their rates have consistently been the most competitive I’ve found. I’... Se mer
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Företagsinformation
Om UGP - United Gas & Power
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Since its establishment in 2013, United Gas & Power (UGP) has risen to become a premier business energy supplier in the UK, dedicated to crafting bespoke gas and electricity solutions for businesses. Known for stellar customer service and malleable contract options, UGP utilises a user-friendly online portal to ease energy management for clients. In line with sustainability goals, UGP offers green energy alternatives, aiding companies to shrink their carbon footprints while enhancing eco-friendly practices. Each client benefits from individualised guidance offered by dedicated account managers, who strive to help businesses in optimising energy use, trimming costs, and encouraging sustainable expansion. UGP is not just an energy provider, but an engaged partner that remains committed to steering your enterprise towards a more economical, sustainable future.
LEARN MORE ABOUT RENEWABLE POWER WITH UGP
Since its establishment in 2013, United Gas & Power (UGP) has risen to become a premier business energy supplier in the UK, dedicated to crafting bespoke gas and electricity solutions for businesses. Known for stellar customer service and malleable contract options, UGP utilises a user-friendly online portal to ease energy management for clients. In line with sustainability goals, UGP offers green energy alternatives, aiding companies to shrink their carbon footprints while enhancing eco-friendly practices. Each client benefits from individualised guidance offered by dedicated account managers, who strive to help businesses in optimising energy use, trimming costs, and encouraging sustainable expansion. UGP is not just an energy provider, but an engaged partner that remains committed to steering your enterprise towards a more economical, sustainable future.
LEARN MORE ABOUT RENEWABLE POWER WITH UGP
Top Rated Energy Supplier in the UK
Skrivet av företaget
- Business energy solutions from the UK's highest rated commercial supplier
- United Gas & Power fuels business growth with tailored energy solutions, user-friendly online management, top-tier customer service, and dedicated guidance, all while championing a greener, more cost-effective future.
Kontaktuppgifter
Guiseley, LS20 8AH, Leeds, Storbritannien
- 08006696697
- salessupport@ugp.co.uk
- ugp.co.uk
4,7
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Brilliant Customer Service
Ever since we joined UGP the customer service has always been brilliant which was very important to us. We had always struggled with other utility companies prior to this but since we have been dealing with our dedicated account manager, Thomas Knapp, we have had no issues and everything has been dealt with efficiently and he couldn't be more helpful. Couldn't recommend this company enough for great pricing and customer service.
23 december 2025
Omdöme utan inbjudan
Svar från UGP - United Gas & Power
Thank you very much for taking the time to leave such a positive review. We’re delighted to hear that the level of customer service has made such a difference for you and that your experience with UGP has been smooth and hassle-free.
Thomas Knapp will be really pleased to hear your kind words — having a dedicated account manager who can deal with everything efficiently is exactly the experience we aim to provide. We’re also glad to know our pricing and service continue to meet your expectations.
Thank you again for the recommendation and for choosing UGP.
✨ The UGP Team
Reece, got it done!
Reece, as always, was helpful, got the job done and sorted all the background work.
We have spent a lot of time going around in circles iwth energy consultats, but Reece is clear, to the point and saves all the "messing about".
Assisted with contract overlap and new account issue well. *****
11 november 2025
Omdöme utan inbjudan
Svar från UGP - United Gas & Power
Thank you for the fantastic feedback! We’re really pleased to hear that Reece was able to cut through the noise, handle the background work, and get everything sorted efficiently. It’s great to know his clear and straightforward approach made a real difference, especially after dealing with challenges elsewhere.
We’ll be sure to share your kind words with Reece, and we truly appreciate your continued trust in UGP.
✨ The UGP Team
Great Serice from UGP
Reece from UGP has always been in regular contact with me and was helpful in making the move to UGP run smoothly but also in helping to advise on and resolve issues with our previous suppliers too.
16 december 2025
Svar från UGP - United Gas & Power
Thank you for taking the time to leave such a positive review. We’re really pleased to hear that Reece has been helpful and kept in regular contact throughout your move to UGP, as well as supporting you with issues involving your previous supplier.
We’ll be sure to pass your kind feedback on to Reece, and we appreciate you choosing UGP.
✨ The UGP Team
Good price. Easy to communicate with.
Good price. Easy to communicate with.
Hassle free switch
18 december 2025
Svar från UGP - United Gas & Power
Thank you for your review! We’re pleased to hear you found our pricing competitive and the switch hassle-free. Clear, easy communication is something we really value, so it’s great to know that came across.
We appreciate your feedback and look forward to supporting you going forward.
✨ The UGP Team
11/10
Reece has helped us with some complex issues over the past year and it's been so so helpful to have easy contactable support on hand. Thanks!
17 december 2025
Omdöme utan inbjudan
Svar från UGP - United Gas & Power
Thank you for the fantastic 11/10 review! We’re really pleased to hear that Reece has been able to support you through some complex issues and that having easy, direct contact has made such a difference. We’ll be sure to pass on your thanks to him.
✨ The UGP Team
Change of energy suppliers
They took care of all the transfers, and the process was very smooth.
16 december 2025
Svar från UGP - United Gas & Power
Thank you for your review. We’re really pleased to hear that the transfer process was smooth and taken care of for you. Making the switch as simple and stress-free as possible is always our aim.
✨ The UGP Team
Great communication link with Thomas
Great communication link with Thomas. The transition process has been easy to date.
16 december 2025
Svar från UGP - United Gas & Power
Thank you for your review. We’re pleased to hear that communication with Thomas has been clear and that the transition process has been straightforward so far. We’ll be sure to pass on your feedback to him. Thanks again for choosing UGP.
Prompt,efficient and friendly service
Prompt,efficient and friendly service. Having a dedicated Account Manager means knowing who you will de dealing with.
16 december 2025
Svar från UGP - United Gas & Power
Thank you for your kind feedback. We’re pleased to hear you found our service prompt, efficient and friendly, and that having a dedicated Account Manager has made the process straightforward. We really appreciate you taking the time to share your experience and look forward to supporting you going forward.
✨ The UGP Team
Svar från UGP - United Gas & Power
Thank you for taking the time to share your feedback. We’re really pleased to hear you appreciated the personal attention, patience, and care from the team. Providing a thoughtful and supportive service is very important to us. Thanks again for choosing UGP.
Just switched to United Gas and Power
Just switched to United Gas and Power, they gave us a very competitive price and the switch over was effortless.
8 december 2025
Svar från UGP - United Gas & Power
Thank you for your great review! We're pleased to hear you secured a very competitive price and that the switch to UGP was effortless. Making the process simple and hassle-free is exactly what we aim for. Thanks again for choosing United Gas & Power — we’re glad to have you on board.
A superb and trouble free service
A superb and trouble free service
Brad managed to deliver on our request and reduce our potential utility expenditure significantly
The whole process has been dealt with professionally, courteously and with a positive approach to meet our requested timescales.
Sophie then took up the baton and with the same professionalism a brought everything to a more than satisfactory conclusion.
Thank you both for exemplary service
3 december 2025
Svar från UGP - United Gas & Power
Thank you so much for taking the time to share your feedback. We're delighted to hear that Brad was able to secure significant savings for your business and that the process was handled professionally and efficiently throughout.
It’s also great to know that Sophie continued this level of service and brought everything to a smooth and satisfactory conclusion. We truly appreciate your kind words and will make sure both Brad and Sophie receive your praise.
Thank you again for choosing UGP — we're always here if you need anything!
Everyone that I spoken to have been…
Everyone that I spoken to have been really helpful and solved all my questions. The transfer over was seemless.
24 november 2025
Svar från UGP - United Gas & Power
Thank you for your wonderful feedback! We're so pleased to hear that our team were able to help with all your questions and that your transfer over to UGP was seamless.
If you ever need anything, we’re always here to support you. Thanks for choosing UGP!
Svar från UGP - United Gas & Power
Thank you for your review! We're delighted to hear that your energy contract transition was smooth and straightforward. If you ever need anything in the future, our team is always here to help.
Thanks for choosing UGP!
Herbie was very helpful and advised me…
Herbie was very helpful and advised me on the market and helped us navigate a new contract for the office. Thanks again
28 november 2025
Omdöme utan inbjudan
Svar från UGP - United Gas & Power
Thank you for your feedback! We're really pleased to hear that Herbie was able to support you with clear market advice and guide you through securing a new contract for your office. We appreciate you taking the time to share your experience, and we're always here if you need any further assistance.
Thanks again from all of us at UGP!
Very helpful and responsive
Very helpful and responsive. Also usually the best pricing. A welcome change from the usual feeling of needing to be guarded and on edge when dealing with utilities companies. They actually feel like they are trying to help you / work with you!
14 november 2025
Omdöme utan inbjudan
Svar från UGP - United Gas & Power
Thank you for taking the time to share your feedback! We’re delighted to hear that you’ve found our team both helpful and responsive, and that our pricing has been competitive for you. Creating a transparent, supportive experience is something we work hard to deliver, so it’s great to know we’ve made a positive difference compared to your past experiences with utilities companies.
If you ever need anything, we’re always here to help.
– The UGP Team
Tom really looked after me with advice…
Tom really looked after me with advice above and beyond
24 november 2025
Svar från UGP - United Gas & Power
Thank you for your review! We’re so pleased to hear that Tom was able to go above and beyond with his advice and support. Providing genuine, helpful guidance is something we pride ourselves on, and it’s great to know Tom made such a positive impression.
If you need anything at all going forward, we’re always here to help.
– The UGP Team
Professional and positive experience
My dealings with UGP have been positive right from the start. Tom explained the change over process thoroughly, providing us with a competitive deal and seamless transition. It was quick, professional and the customer service is excellent. Lewis and Sophie followed up with support and advice. So far it has been a pleasure dealing with this company.
24 november 2025
Svar från UGP - United Gas & Power
Thank you for taking the time to leave such a positive review. We're delighted to hear that your experience with UGP has been smooth from the very beginning. Tom will be thrilled to know his clear explanations and support helped make the switch seamless, and it’s great to hear Lewis and Sophie were able to provide helpful follow-up and advice.
We really appreciate your feedback and are pleased that our service has made a strong impression so far. It’s a pleasure working with you, and we look forward to supporting you throughout your contract.
– The UGP Team
Worst energy company ever
Worst energy company ever. Just been charged £139.50 for £17.99 worth of electricity! £139.50 standing charge. Avoid this company like the plague!
20 november 2025
Omdöme utan inbjudan
Svar från UGP - United Gas & Power
Hi, thank you for your review. We’re sorry to hear about your concerns regarding your recent charges. Standing charges are set out clearly in all contracts and are reflective of industry-wide costs, but we absolutely want to make sure everything on your account is accurate.
Please contact our Customer Service Team at hello@ugp.co.uk
or call us directly so we can review your account in detail and explain the breakdown of the charges. We’re committed to resolving this for you as quickly as possible.
– The UGP Team
Lovely Company
I have only just signed up. So far all very smooth and helpful. They are not too pushy which is nice and they make the process very easy. Bradley has been very easy to talk to.
11 november 2025
Svar från UGP - United Gas & Power
Thank you for your lovely review! We're delighted to hear that the sign-up process has been smooth and that you've found our approach helpful and never pushy. It’s great to know Bradley has made everything easy to understand and straightforward.
We really appreciate you choosing UGP and we look forward to supporting you throughout your contract.
– The UGP Team
Good customer service
Tim responded to my request quickly and kept me informed of progress and we reached an agreeable conclusion
10 november 2025
Svar från UGP - United Gas & Power
Thank you for your feedback! We're really glad to hear that Tim provided quick responses and kept you informed throughout the process. We’re delighted everything was resolved to your satisfaction.
– The UGP Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.