I order 2 items. I was not informed of customs charge of £84 at the outset. Neither was I advised of lengthy shipping times (10 days), which meant my order did not arrive prior to my travels. Upon... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Es lief alles ohne Probleme. Bei der 1. Bestellung brauchte die Lieferung zwar 6 Wochen aber die 2. Lieferung war innerhalb 14 Tagen schon da. Immer beachten, eine Nummer größer bestellen und die Zo... Se mer
Easy to order, fast delivery, item as described, shoes are very light which makes them perfect for overseas travel. I would recommend to order your actual size as length is perfect but width is quite... Se mer
Ordered online nice and easy, got notified at every step of delivering from dispatch to door. Paid for insurance of delivery as coming from aus to uk and delivered a lot faster than expected. Arrived... Se mer
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They look and feel absolutely amazing.
They look and feel absolutely amazing.
UGGs are the best!
Loved the boots. Exactly as ordered. And delivered on time
Die Stiefel sind sehr bequem
Die Stiefel sind sehr bequem, gute Qualität, ich bin zufrieden.
Great service….kept informed every…
Great service….kept informed every day…. no hiccups
along the way. It
Poor service. Lengthy shipping. High customs charges.
I order 2 items. I was not informed of customs charge of £84 at the outset. Neither was I advised of lengthy shipping times (10 days), which meant my order did not arrive prior to my travels. Upon my return, I rejected the charge and sent the items back (18.12.25). Items were returned 31.12.25. They were received in AUS on 06.03.26. Ugg Online AU have not done anything to help track the items or speed up the return process and wont refund, understandably, until they receive the items back. Poor customer service. Poor upfront information.
Great service
Size availability, good communication and super speedy delivery. Effortless shopping👍🏻
Bought for a friend and she loves them
Bought for a friend and she loves them. They are good value and will last for years,
Mai Più...
premium short classic arrivati dopo circa 20 giorni dall'ordine. Oltre ai 21 euro di spese di spedizione, Pagato 38 euro di extra al momento della consegna per tasse di importazione extra UE. Dopo 100 giorni si sono strappati dietro per un chiaro difetto di fabbrica o qualità del materiale. Alle mie rimostranze, rapidissimi nel rispondere che la garanzia è di 90 giorni e che potevo attaccarmi...
Buying from ugg online was great and…
Buying from ugg online was great and these ugg shoes have to be some of the comfiest shoes I have ever worn, and I love how they mould to my feet too. True to size!
Do not order from this company
Do not order from this company. My boots arrived and got to admit nice quality. I ordered a size 6.5uk 40 euro as all my shoes are but the ones I received fit my husband who is a size 9! Company said they processed order exactly. I sent them photos of my old Ugg boots and the new ones with the massive size difference and they suggested my old ones came from China. I can return for refund but with price of postage and losing 20% for restocking is it really worth it. I won’t get caught like this again will in future but from UK. Lesson learnt
AVOID AT ALL COSTS
AVOID AT ALL COSTS ! Scammers! Placed order almost 4 MONTHS AGO, never received anything then was told it’s been shipped back THREE MONTHS AGO, I keep chasing, yet getting NO REFUND, NO UPDATES , NO DECENCY . Quite shocking really, complete disregard. ZERO STARS!
Amazing quality
Amazing quality, better than I imagined and authentic materials. The uggs have exceeded my expectations and have kept my feet warm throughout the winter while looking amazing.
Unfortunately one shoe was damaged
Unfortunately one shoe was damaged! Shipment was to Germany…… so it didn’t make sense sending it back to Australia!!!
A pity!
Fabulous boots
Fabulous boots, great service and fast delivery considering they come from Australia. Prices are much cheaper than ordering within the UK. Will be ordering new slippers soon
Great communication with the company…
Great communication with the company and uggs fit absolutely perfect 👌
Speedy delivery and love my UGG…
Speedy delivery and love my UGG slippers 😊
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








